Patents by Inventor Mauro Pichiliani

Mauro Pichiliani has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • MANAGEMENT OF CONCEPTS AND INTENTS IN CONVERSATIONAL SYSTEMS
    Publication number: 20210406469
    Abstract: A method of providing examples to a computerized conversation agent includes associating one or more triplets of two concepts and a relationship therebetween with an intent related to a query. The triplet is embedded in a knowledge graph and the concepts in the knowledge graph are mapped to the intent. A call log is scanned for examples of the intent based on the concepts in the knowledge graph and the examples are mapped to the intent.
    Type: Application
    Filed: June 30, 2020
    Publication date: December 30, 2021
    Inventors: Ana Paula Appel, Claudio Santos Pinhanez, Heloisa Caroline De Souza Pereira Candello, Julio Nogima, Maira Gatti de Bayser, Mauro Pichiliani, Melina de Vasconcelos Alberio Guerra, Paulo Rodrigo Cavalin
  • Management of concepts and intents in conversational systems
    Patent number: 11194966
    Abstract: A method of providing examples to a computerized conversation agent includes associating one or more triplets of two concepts and a relationship therebetween with an intent related to a query. The triplet is embedded in a knowledge graph and the concepts in the knowledge graph are mapped to the intent. A call log is scanned for examples of the intent based on the concepts in the knowledge graph and the examples are mapped to the intent.
    Type: Grant
    Filed: June 30, 2020
    Date of Patent: December 7, 2021
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Ana Paula Appel, Claudio Santos Pinhanez, Heloisa Caroline De Souza Pereira Candello, Julio Nogima, Maira Gatti de Bayser, Mauro Pichiliani, Melina de Vasconcelos Alberio Guerra, Paulo Rodrigo Cavalin