Abstract: A software agent, that is used to assist in providing a service, receives communications from a set of users that are attempting to use the software agent. The communications include communications that are interacting with the software agent, and communications that are not interacting with the software agent. The software agent performs natural language processing on all communications to identify such things as user sentiment, user concerns or other items in the content of the messages, and also to identify actions taken by the users in order to obtain a measure of user satisfaction with the software agent. One or more action signals are then generated based upon the identified user satisfaction with the software agent.

Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for routing meeting requests by a digital assistant service are presented. A request to schedule a meeting between an invitee and a principal may be received by a digital assistant service, wherein the request is sent by an agent of the principal. The digital assistant service may determine that the agent is a delegate of the principal with scheduling authority. The digital assistant service may further determine that follow-up information for the meeting is required, and the digital assistant service may route an electronic message requesting the follow-up information directly the agent-delegate. Other aspects describe mechanisms for routing meeting requests from third parties directly to delegates, rather than sending those communications directly to principals.

Abstract: A software agent, that is used to assist in providing a service, receives communications from a set of users that are attempting to use the software agent. The communications include communications that are interacting with the software agent, and communications that are not interacting with the software agent. The software agent performs natural language processing on all communications to identify such things as user sentiment, user concerns or other items in the content of the messages, and also to identify actions taken by the users in order to obtain a measure of user satisfaction with the software agent. One or more action signals are then generated based upon the identified user satisfaction with the software agent.

Abstract: A set of nodes are organized into a graph to represent a workflow to enable the dynamic and directed management of that workflow in a decentralized system. Each node maintains a value necessary for execution of the workflow, and includes code to populate that value. A workflow agent manages the population of the values according to an identified dependency structure for the nodes relative to the workflow. As changes are made to the workflow, the workflow agent ensures that values and dependencies of the nodes stay up-to-date. Each node retains historic values, which enables the workflow agent to query several states of the workflow throughout time as changes are made thereto. The dynamic management of the nodes improves the responsiveness of the system to changes, thereby improving computational efficiency.

Abstract: A software agent, that is used to assist in providing a service, receives communications from a set of users that are attempting to use the software agent. The communications include communications that are interacting with the software agent, and communications that are not interacting with the software agent. The software agent performs natural language processing on all communications to identify such things as user sentiment, user concerns or other items in the content of the messages, and also to identify actions taken by the users in order to obtain a measure of user satisfaction with the software agent. One or more action signals are then generated based upon the identified user satisfaction with the software agent.

Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for indicating time-cost allocation for an organization for a specified time period are presented. A virtual time coin system may be utilized to track temporal transactions made by organizational entities (e.g., organizational groups, organizational employees). A time coin application may track temporal transactions (e.g., meeting invites, meeting cancelations, meeting expansions) made by organizational entities, and those transactions may be stored on blocks of a temporal blockchain that is duplicated across a plurality of nodes in a distributed ledger. Each temporal transaction may be associated with a withdrawal or deposit of time coins from a time coin repository corresponding to the organizational entity or entities that were party to a transaction. The time coin application may analyze bocks in temporal blockchains and cause the results of that analysis to be graphically displayed.

Abstract: In non-limiting examples of the present disclosure, systems, methods and devices for routing meeting requests by a digital assistant service are presented. A request to schedule a meeting between an invitee and a principal may be received by a digital assistant service, wherein the request is sent by an agent of the principal. The digital assistant service may determine that the agent is a delegate of the principal with scheduling authority. The digital assistant service may further determine that follow-up information for the meeting is required, and the digital assistant service may route an electronic message requesting the follow-up information directly the agent-delegate. Other aspects describe mechanisms for routing meeting requests from third parties directly to delegates, rather than sending those communications directly to principals.

Abstract: A software agent, that is used to assist in providing a service, receives communications from a set of users that are attempting to use the software agent. The communications include communications that are interacting with the software agent, and communications that are not interacting with the software agent. The software agent performs natural language processing on all communications to identify such things as user sentiment, user concerns or other items in the content of the messages, and also to identify actions taken by the users in order to obtain a measure of user satisfaction with the software agent. One or more action signals are then generated based upon the identified user satisfaction with the software agent.

Abstract: A time aggregation and control system detects when an automated scheduling assistant is invoked to perform a scheduling operation. It detects scheduling characteristics corresponding to the scheduling operation and identifies a time saving value corresponding to the scheduling operation. The time saving value is aggregated over a plurality of different scheduling operations until a time block trigger is detected. A scheduling control signal is generated, to automatically reserve a block of time, based upon the aggregated time saving values.

Abstract: A software agent, that is used to assist in providing a service, receives communications from a set of users that are attempting to use the software agent. The communications include communications that are interacting with the software agent, and communications that are not interacting with the software agent. The software agent performs natural language processing on all communications to identify such things as user sentiment, user concerns or other items in the content of the messages, and also to identify actions taken by the users in order to obtain a measure of user satisfaction with the software agent. One or more action signals are then generated based upon the identified user satisfaction with the software agent.

Abstract: A software agent, that is used to assist in providing a service, receives communications from a set of users that are attempting to use the software agent. The communications include communications that are interacting with the software agent, and communications that are not interacting with the software agent. The software agent performs natural language processing on all communications to identify such things as user sentiment, user concerns or other items in the content of the messages, and also to identify actions taken by the users in order to obtain a measure of user satisfaction with the software agent. One or more action signals are then generated based upon the identified user satisfaction with the software agent.

Abstract: A set of nodes are organized into a graph to represent a workflow to enable the dynamic and directed management of that workflow in a decentralized system. Each node maintains a value necessary for execution of the workflow, and includes code to populate that value. A workflow agent manages the population of the values according to an identified dependency structure for the nodes relative to the workflow. As changes are made to the workflow, the workflow agent ensures that values and dependencies of the nodes stay up-to-date. Each node retains historic values, which enables the workflow agent to query several states of the workflow throughout time as changes are made thereto. The dynamic management of the nodes improves the responsiveness of the system to changes, thereby improving computational efficiency.

Abstract: A hosting provider operates a server system that provides a service to one or more tenants. The server system receives configuration data from the tenants. As part of providing the service to a given tenant, the server system attempts to access an external service due to the configuration data received from the given tenant identifying the external service. Service access errors can occur when attempting to access the external service. In response to determining that an error has occurred when attempting to access the external service, the server system sends a service access alert to a recipient associated with the given tenant. The service access alert notifies the recipient that the error has occurred.

Abstract: A hosting provider operates a server system that provides a service to one or more tenants. The server system receives configuration data from the tenants. As part of providing the service to a given tenant, the server system attempts to access an external service due to the configuration data received from the given tenant identifying the external service. Service access errors can occur when attempting to access the external service. In response to determining that an error has occurred when attempting to access the external service, the server system sends a service access alert to a recipient associated with the given tenant. The service access alert notifies the recipient that the error has occurred.

Abstract: A hosting provider operates a server system that provides a service to one or more tenants. The server system receives configuration data from the tenants. As part of providing the service to a given tenant, the server system attempts to access an external service due to the configuration data received from the given tenant identifying the external service. Service access errors can occur when attempting to access the external service. In response to determining that an error has occurred when attempting to access the external service, the server system sends a service access alert to a recipient associated with the given tenant. The service access alert notifies the recipient that the error has occurred.

Abstract: A hosting provider operates a server system that provides a service to one or more tenants. The server system receives configuration data from the tenants. As part of providing the service to a given tenant, the server system attempts to access an external service due to the configuration data received from the given tenant identifying the external service. Service access errors can occur when attempting to access the external service. In response to determining that an error has occurred when attempting to access the external service, the server system sends a service access alert to a recipient associated with the given tenant. The service access alert notifies the recipient that the error has occurred.