Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and similar to one another even for very different subjects, and without additional contextual and meta-level information, are not useful in determining whether their corresponding answer responds to an inquiry.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for assigning saliency weights to words of an ASR model. The saliency values assigned to words within an ASR model are based on human perception judgments of previous transcripts. These saliency values are applied as weights to modify an ASR model such that the results of the weighted ASR model in converting a spoken document to a transcript provide a more accurate and useful transcription to the user.

Abstract: Disclosed are systems, methods, and computer readable media for identifying an acoustic environment of a caller. The method embodiment comprises analyzing acoustic features of a received audio signal from a caller, receiving meta-data information based on a previously recorded time and speed of the caller, classifying a background environment of the caller based on the analyzed acoustic features and the meta-data, selecting an acoustic model matched to the classified background environment from a plurality of acoustic models, and performing speech recognition as the received audio signal using the selected acoustic model.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for generating domain-specific speech recognition models for a domain of interest by combining and tuning existing speech recognition models when a speech recognizer does not have access to a speech recognition model for that domain of interest and when available domain-specific data is below a minimum desired threshold to create a new domain-specific speech recognition model. A system configured to practice the method identifies a speech recognition domain and combines a set of speech recognition models, each speech recognition model of the set of speech recognition models being from a respective speech recognition domain. The system receives an amount of data specific to the speech recognition domain, wherein the amount of data is less than a minimum threshold to create a new domain-specific model, and tunes the combined speech recognition model for the speech recognition domain based on the data.

Abstract: A system for designing and executing control loops in a cloud environment includes a control platform implemented in the cloud environment having a data collection, analytics and events module, a policy module and an application controller module. The system includes a business process management application coupled to the control platform having a control loop designer module for designing a control loop template and a workflow engine for distributing the control loop template. The business process management application is coupled to the data collection analytics and events module of the control platform as well as the policy module in the application controller module to control platform. The control loop is activated by the control platform.

Abstract: The invention provides for a system, method, and computer readable medium storing instructions related to controlling a presentation in a multimodal system. The method embodiment of the invention is a method for the retrieval of information on the basis of its content for incorporation into an electronic presentation. The method comprises receiving from a user a content-based request for at least one segment from a first plurality of segments within a media presentation preprocessed to enable natural language content searchability; in response to the request, presenting a subset of the first plurality of segments to the user; receiving a selection indication from the user associated with at least one segment of the subset of the first plurality of segments and adding the selected at least one segment to a deck for use in a presentation.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for assigning saliency weights to words of an ASR model. The saliency values assigned to words within an ASR model are based on human perception judgments of previous transcripts. These saliency values are applied as weights to modify an ASR model such that the results of the weighted ASR model in converting a spoken document to a transcript provide a more accurate and useful transcription to the user.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for generating domain-specific speech recognition models for a domain of interest by combining and tuning existing speech recognition models when a speech recognizer does not have access to a speech recognition model for that domain of interest and when available domain-specific data is below a minimum desired threshold to create a new domain-specific speech recognition model. A system configured to practice the method identifies a speech recognition domain and combines a set of speech recognition models, each speech recognition model of the set of speech recognition models being from a respective speech recognition domain. The system receives an amount of data specific to the speech recognition domain, wherein the amount of data is less than a minimum threshold to create a new domain-specific model, and tunes the combined speech recognition model for the speech recognition domain based on the data.

Abstract: The invention provides for a system, method, and computer readable medium storing instructions related to controlling a presentation in a multimodal system. The method embodiment of the invention is a method for the retrieval of information on the basis of its content for incorporation into an electronic presentation. The method comprises receiving from a user a content-based request for at least one segment from a first plurality of segments within a media presentation preprocessed to enable natural language content searchability; in response to the request, presenting a subset of the first plurality of segments to the user; receiving a selection indication from the user associated with at least one segment of the subset of the first plurality of segments and adding the selected at least one segment to a deck for use in a presentation.

Abstract: A portable communication device has a touch screen display that receives tactile input and a microphone that receives audio input. The portable communication device initiates a query for media based at least in part on tactile input and audio input. The touch screen display is a multi-touch screen. The portable communication device sends an initiated query and receives a text response indicative of a speech to text conversion of the query. The portable communication device then displays video in response to tactile input and audio input.

Abstract: In an embodiment, a method of providing an on demand translation service is provided. A subscriber may be charged a reduced fee or no fee for use of the on demand translation service in exchange for displaying commercial messages to the subscriber, the commercial messages being selected based on subscriber information. A multimedia signal including information in a source language may be received. The information may be obtained as text in the source language from the multimedia signal. The text may be translated from the source language to a target language. Translated information, based on the translated text, may be transmitted to a processing device for presentation to the subscriber. The received multimedia signal may be sent to a multimedia device for viewing.

Abstract: Disclosed are systems, methods, and computer readable media for identifying an acoustic environment of a caller. The method embodiment comprises analyzing acoustic features of a received audio signal from a caller, receiving meta-data information based on a previously recorded time and speed of the caller, classifying a background environment of the caller based on the analyzed acoustic features and the meta-data, selecting an acoustic model matched to the classified background environment from a plurality of acoustic models, and performing speech recognition as the received audio signal using the selected acoustic model.

Abstract: The present disclosure relates to systems, methods, and computer-readable media for generating a lexicon for use with speech recognition. The method includes overgenerating potential pronunciations by converting portions of symbolic input into a number of possible lexical pronunciation variants based on an established set of conversion rules, wherein the symbolic input comprises labeled speech data and selecting pronunciations in a speech recognition context from the potential pronunciations, to yield selected potential pronunciations. The method further includes retraining the established set of conversion rules based on the selected potential pronunciations.

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for generating domain-specific speech recognition models for a domain of interest by combining and tuning existing speech recognition models when a speech recognizer does not have access to a speech recognition model for that domain of interest and when available domain-specific data is below a minimum desired threshold to create a new domain-specific speech recognition model. A system configured to practice the method identifies a speech recognition domain and combines a set of speech recognition models, each speech recognition model of the set of speech recognition models being from a respective speech recognition domain. The system receives an amount of data specific to the speech recognition domain, wherein the amount of data is less than a minimum threshold to create a new domain-specific model, and tunes the combined speech recognition model for the speech recognition domain based on the data.

Abstract: A system and method are disclosed for generating customized text-to-speech voices for a particular application. The method comprises generating a custom text-to-speech voice by selecting a voice for generating a custom text-to-speech voice associated with a domain, collecting text data associated with the domain from a pre-existing text data source and using the collected text data, generating an in-domain inventory of synthesis speech units by selecting speech units appropriate to the domain via a search of a pre-existing inventory of synthesis speech units, or by recording the minimal inventory for a selected level of synthesis quality. The text-to-speech custom voice for the domain is generated utilizing the in-domain inventory of synthesis speech units. Active learning techniques may also be employed to identify problem phrases wherein only a few minutes of recorded data is necessary to deliver a high quality TTS custom voice.

Abstract: In an embodiment, a method of providing an on demand translation service is provided. A subscriber may be charged a reduced fee or no fee for use of the on demand translation service in exchange for displaying commercial messages to the subscriber, the commercial messages being selected based on subscriber information. A multimedia signal including information in a source language may be received. The information may be obtained as text in the source language from the multimedia signal. The text may be translated from the source language to a target language. Translated information, based on the translated text, may be transmitted to a processing device for presentation to the subscriber. The received multimedia signal may be sent to a multimedia device for viewing.

Abstract: Disclosed are systems, methods, and computer readable media for identifying an acoustic environment of a caller. The method embodiment comprises analyzing acoustic features of a received audio signal from a caller, receiving meta-data information based on a previously recorded time and speed of the caller, classifying a background environment of the caller based on the analyzed acoustic features and the meta-data, selecting an acoustic model matched to the classified background environment from a plurality of acoustic models, and performing speech recognition as the received audio signal using the selected acoustic model.

Abstract: Disclosed herein are systems and methods to incorporate human knowledge when developing and using statistical models for natural language understanding. The disclosed systems and methods embrace a data-driven approach to natural language understanding which progresses seamlessly along the continuum of availability of annotated collected data, from when there is no available annotated collected data to when there is any amount of annotated collected data.

Abstract: A system and method are disclosed for generating customized text-to-speech voices for a particular application. The method comprises generating a custom text-to-speech voice by selecting a voice for generating a custom text-to-speech voice associated with a domain, collecting text data associated with the domain from a pre-existing text data source and using the collected text data, generating an in-domain inventory of synthesis speech units by selecting speech units appropriate to the domain via a search of a pre-existing inventory of synthesis speech units, or by recording the minimal inventory for a selected level of synthesis quality. The text-to-speech custom voice for the domain is generated utilizing the in-domain inventory of synthesis speech units. Active learning techniques may also be employed to identify problem phrases wherein only a few minutes of recorded data is necessary to deliver a high quality TTS custom voice.

Abstract: In one embodiment, a semantic classifier input and a corresponding label attributed to the semantic classifier input may be obtained. A determination may be made whether the corresponding label is correct based on logged interaction data. An entry of an adaptation corpus may be generated based on a result of the determination. Operation of the semantic classifier may be adapted based on the adaptation corpus.