Abstract: An improved decentralized, blockchain-driven network for artificial intelligence (AI)-enabled skills exchange between Intelligent Personal Assistants (IPAs) in a network is disclosed that is configured to perform computational tasks or services (also referred to herein as “skills”) in an optimally-efficient fashion. In some embodiments, this may comprise a first IPA paying an agreed cost to a second IPA to perform a particular skill in a more optimally-efficient fashion. In some embodiments, a skills registry is published, comprising benchmark analyses and costs for the skills offered by the various nodes on the skills exchange network. In other embodiments, a transaction ledger is maintained that provides a record of all transactions performed across the network in a tamper-proof and auditable fashion, e.g., via the use of blockchain technology. Over time, the AI-enabled nodes in the system may learn to scale, replicate, and transact with each other in an optimized—and fully autonomous—fashion.

Abstract: This disclosure relates to personalized and dynamic server-side searching techniques for encrypted data. Current so-called ‘zero-knowledge’ privacy systems (i.e., systems where the server has ‘zero-knowledge’ about the client data that it is storing) utilize servers that hold encrypted data without the decryption keys necessary to decrypt, index, and/or re-encrypt the data. As such, the servers are not able to perform any kind of meaningful server-side search process, as it would require access to the underlying decrypted data. Therefore, such prior art ‘zero-knowledge’ privacy systems provide a limited ability for a user to search through a large dataset of encrypted documents to find critical information.

Abstract: This disclosure relates to systems, methods, and computer readable media for performing multi-format, multi-protocol message threading in a way that is most beneficial for the individual user. Users desire a system that will provide for ease of message threading by “stitching” together related communications in a manner that is seamless from the user's perspective. Such stitching together of communications across multiple formats and protocols may occur, e.g., by: 1) direct user action in a centralized communications application (e.g., by a user clicking ‘Reply’ on a particular message); 2) using semantic matching (or other search-style message association techniques); 3) element-matching (e.g., matching on subject lines or senders/recipients/similar quoted text, etc.); and 4) “state-matching” (e.g., associating messages if they are specifically tagged as being related to another message, sender, etc. by a third-party service, e.g., a webmail provider or Instant Messaging (IM) service).

Abstract: Disclosed are apparatuses, methods, and computer readable media for improved message presentation to a user with respect to correlation of messages in a multi-participant message thread. Conversational awareness may be determined by analyzing contents of individual messages and assigning them to an existing context or creating a new context. Association of messages to contexts allows for grouping related messages related to their subject matter. Further, analysis of individual users within a multi-party communication stream (e.g., a thread with a group of participants) can be used to report previous and predict future user activity of a specific user. Groups of different sizes have been determined to sometimes have different participation dynamics. For example, people communicate differently in small groups versus large groups and within a given group, individual participation dynamics can be further analyzed. Disclosed systems learn and leverage this communication dynamic.

Abstract: Improved message presentation and interaction of users, with respect to the receipt of and response to multi-protocol message events, includes generating summarizations of messages, valuation assessments of messages, and/or prioritization information. Summarization, value assessment generation, and prioritization may utilize a context of the message, its content, historical messages, time-based attributes, and/or other real-life conditions. Assessing relative values of messages is accomplished according to a valuation metric and complexity determination. A different valuation metric may be provided for each user. User information for a “new” message may be presented after: context-aware processing of the new message; context aware processing of attributes of the user that receives the message; and/or historical information based on previously received similar messages. Processing may be performed both at the time the message is available (i.e., sent/received) and/or in near real-time, i.e.

Abstract: Disclosed are apparatuses, methods, and computer readable media for improved intelligent personal assistant (IPA) software agents that are configured to interact with various people, service providers, and/or smart devices across multiple connection protocols, communications formats, and communication protocols in a seamless and more accurate fashion. More particularly, but not by way of limitation, this disclosure relates to apparatuses, methods, and computer readable media for an improved Message Understanding Service (MUS) that is able to match generic user commands and queries (i.e., commands and queries that are not explicitly directed to a particular service endpoint or smart device) with the service endpoint(s) that have the greatest confidence level of being able to handle the generic command or query.

Abstract: This disclosure relates to systems, methods, and computer readable media for performing multi-format, multi-protocol personalized searching in a manner that is most beneficial for the individual user. Personalized searching can be achieved by obtaining a plurality of data objects for a first user. The data objects can exist in a wide variety of formats and can be received via a number of protocols. One or more message objects can be created for each of the data objects, according to a standardized format and stored. The universal message objects can be indexed in a manner that is personal to the user, and in accordance with one or more parameters that can be updated on an ongoing or periodic basis, in accordance with the actions of the user, or any combination thereof.

Abstract: This disclosure relates to systems, methods, and computer readable media for performing multi-format, multi-protocol message threading in a way that is most beneficial for the individual user. Users desire a system that will provide for ease of message threading by “stitching” together related communications in a manner that is seamless from the user's perspective. Such stitching together of communications across multiple formats and protocols may occur, e.g., by: 1) direct user action in a centralized communications application (e.g., by a user clicking ‘Reply’ on a particular message); 2) using semantic matching (or other search-style message association techniques); 3) element-matching (e.g., matching on subject lines or senders/recipients/similar quoted text, etc.); and 4) “state-matching” (e.g., associating messages if they are specifically tagged as being related to another message, sender, etc. by a third-party service, e.g., a webmail provider or Instant Messaging (IM) service).

Abstract: This disclosure relates to systems, methods, and computer readable media for performing multi-format, multi-protocol message threading in a way that is most beneficial for the individual user. Users desire a system that will provide for ease of message threading by “stitching” together related communications in a manner that is seamless from the user's perspective. Such stitching together of communications across multiple formats and protocols may occur, e.g., by: 1) direct user action in a centralized communications application (e.g., by a user clicking ‘Reply’ on a particular message); 2) using semantic matching (or other search-style message association techniques); 3) element-matching (e.g., matching on subject lines or senders/recipients/similar quoted text, etc.); and 4) “state-matching” (e.g., associating messages if they are specifically tagged as being related to another message, sender, etc. by a third-party service, e.g., a webmail provider or Instant Messaging (IM) service).

Abstract: A universal interaction platform that communicates with service providers and smart devices by receiving a message object that includes information indicative of a user intent for one of the service providers or smart devices to perform a function, determines the service provider or smart device that the user intends to perform the function, determines a protocol and format for communicating with the service provider or smart device, formats an instruction for the service provider or smart device, and outputs the instruction to the service provider or smart device.

Abstract: Disclosed are apparatuses, methods, and computer readable media for improved intelligent personal assistant (IPA) software agents that are configured to interact with various people, service providers, and/or smart devices across multiple connection protocols, communications formats, and communication protocols in a seamless and more accurate fashion. More particularly, but not by way of limitation, this disclosure relates to apparatuses, methods, and computer readable media for an improved Message Understanding Service (MUS) that is able to match generic user commands and queries (i.e., commands and queries that are not explicitly directed to a particular service endpoint or smart device) with the service endpoint(s) that have the greatest confidence level of being able to handle the generic command or query.

Abstract: Techniques for generating a multi-dimensional context graph that may be used by an interactive interface for resolving user requests are described. An interactive interface can receive acquired data associated with a user account; determine predicted data based on the acquired data; determine relationships between the acquired data and the predicted data; and generate a multi-dimensional context graph based on the acquired data, the predicted data, and the relationships. Each node of the graph represents a context for relating at least some of the acquired data, the predicted data, and the relationships. Each edge of the graph represents a correlation between a pair of contexts. The context graph can be generated as a neural network.

Abstract: This disclosure relates generally to apparatus, methods, and computer readable media for composing communications for computing devices across multiple formats and multiple protocols. More particularly, but not by way of limitation, this disclosure relates to apparatus, methods, and computer readable media to permit computing devices, e.g., smartphones, tablets, laptops, and the like, to send communications in a number of pre-determined and/or ‘determined-on-the-fly’ communications formats and/or protocols at one or more determined delivery times via a single, seamless user interface. The determined delivery time of any message to any recipient may be intelligently determined individually for each recipient, e.g., by using one or more context factors to assess optimal delivery times for each recipient.

Abstract: This disclosure relates generally to apparatus, methods, and computer readable media for composing communications for computing devices across multiple formats and multiple protocols. More particularly, but not by way of limitation, this disclosure relates to apparatus, methods, and computer readable media to permit computing devices, e.g., smartphones, tablets, laptops, and the like, to send communications in a number of pre-determined and/or ‘determined-on-the-fly’ optimal communications formats and/or protocols. Determinations of optimal delivery methods may be intelligently based on the sender individually or the relationship with the sender in the context of a group of recipients—including the format of the incoming communication, the preferred format of the recipient and/or sender, and an optimal format for a given communication message.

Abstract: This disclosure relates to personalized and dynamic server-side searching techniques for encrypted data. Current so-called ‘zero-knowledge’ privacy systems (i.e., systems where the server has ‘zero-knowledge’ about the client data that it is storing) utilize servers that hold encrypted data without the decryption keys necessary to decrypt, index, and/or re-encrypt the data. As such, the servers are not able to perform any kind of meaningful server-side search process, as it would require access to the underlying decrypted data. Therefore, such prior art ‘zero-knowledge’ privacy systems provide a limited ability for a user to search through a large dataset of encrypted documents to find critical information.

Abstract: This disclosure relates generally to apparatus, methods, and computer readable media for composing communications for computing devices across multiple formats and multiple protocols. More particularly, but not by way of limitation, this disclosure relates to apparatus, methods, and computer readable media to permit computing devices, e.g., smartphones, tablets, laptops, and the like, to send communications in a number of pre-determined and/or ‘determined-on-the-fly’ optimal communications formats and/or protocols. Determinations of optimal delivery methods may be intelligently based on the sender individually or the relationship with the sender in the context of a group of recipients—including the format of the incoming communication, the preferred format of the recipient and/or sender, and an optimal format for a given communication message.

Abstract: A universal interaction platform that communicates with service providers and smart devices by receiving a message object that includes information indicative of a user intent for one of the service providers or smart devices to perform a function, determines the service provider or smart device that the user intends to perform the function, determines a protocol and format for communicating with the service provider or smart device, formats an instruction for the service provider or smart device, and outputs the instruction to the service provider or smart device.

Abstract: This disclosure relates to systems, methods, and computer readable media for performing multi-format, multi-protocol personalized searching in a manner that is most beneficial for the individual user. Personalized searching can be achieved by obtaining a plurality of data objects for a first user. The data objects can exist in a wide variety of formats and can be received via a number of protocols. One or more message objects can be created for each of the data objects, according to a standardized format and stored. The universal message objects can be indexed in a manner that is personal to the user, and in accordance with one or more parameters that can be updated on an ongoing or periodic basis, in accordance with the actions of the user, or any combination thereof.

Abstract: In email and messaging systems, it's often difficult—and sometimes nearly impossible—to locate a particular URL link that was sent to you (or that you sent to someone else). This problem can become worse as time passes and it becomes more and more difficult to remember the time and/or context in which you sent or received the particular URL link. This disclosure relates to apparatuses, methods, and computer readable media to permit computing devices to utilize a single, integrated communications platform that may automatically index and archive message data (including “secondary message content,” such as: file attachments; URL links to other files and/or webpages embedded in the original message; and text and/or other media information located on the webpages that are linked out to by the links embedded in the original message, etc.) from messages in a variety of communications formats and received over a variety of communications protocols.

Abstract: This disclosure relates to personalized and dynamic server-side searching techniques for encrypted data. Current so-called ‘zero-knowledge’ privacy systems (i.e., systems where the server has ‘zero-knowledge’ about the client data that it is storing) utilize servers that hold encrypted data without the decryption keys necessary to decrypt, index, and/or re-encrypt the data. As such, the servers are not able to perform any kind of meaningful server-side search process, as it would require access to the underlying decrypted data. Therefore, such prior art ‘zero-knowledge’ privacy systems provide a limited ability for a user to search through a large dataset of encrypted documents to find critical information.