Abstract: A media processing platform includes an interface to a PBX/KTS backplane, a digital signal processor (DSP), and a high-speed link to a remote computer. One or more drivers are provided to support communication between the DSP and an application running on the remote computer. The one or more drivers also include the ability to provide continued operations if communication over the high-speed link is lost and then recovered.

Abstract: A voice/data communications systems having voice mail, fax, email and system administration applications. An incoming call is monitored by a signal processor that automatically determines the nature of the incoming signal. Incoming calls with a voice signal are directed to the voice mail application. If the incoming call is a data signal, a switch is controlled to connect the incoming call to an available modem through which the call is routed to an appropriate data application. The system administration application is accessed through the standard telephone interface and the internal modems, thus eliminating the need for a dedicated telephone line to service the system.

Abstract: In a preferred embodiment, a method of automating configuration of a voice processing system including automating telephone tone parameter determination, including the automated functions of: generating a first telephone line tone; scanning the first telephone line tone for frequency parameters and cadence parameters; arranging the frequency and cadence parameters in a tone definition block structure; and storing the tone definition block structure into memory of the voice processing system for future use in recognizing the first telephone line tone.