Patents by Inventor Melissa A. DeLong

Melissa A. DeLong has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9762735
    Abstract: Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: transmitting an admission request from a user of a communications device to a server for admission to a conference call, the admission request including a unique identifier; storing data unique to the communications device in a data store; relaying the unique identifier from the server to the data store; comparing the unique identifier with the data unique to the communications device; and, when the unique identifier and the previously stored data match, connecting the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user.
    Type: Grant
    Filed: September 29, 2015
    Date of Patent: September 12, 2017
    Assignee: West Corporation
    Inventors: Craig A. Webster, Kevin Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P McIntosh
  • Patent number: 9380165
    Abstract: The present invention is generally related to conference calls and more specifically, to methods and apparatus for conducting conference calls using a conference system adapted to operated between a circuit-switched network and a packet-switched network. In one embodiment, a method for conducting conference calls using a conferencing system is disclosed. In another embodiment, a conferencing system is disclosed.
    Type: Grant
    Filed: May 11, 2015
    Date of Patent: June 28, 2016
    Assignee: West Corporation
    Inventors: Craig A. Webster, Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh
  • Patent number: 9148517
    Abstract: Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: transmitting an admission request from a user of a communications device to a server for admission to a conference call, the admission request including a unique identifier; storing data unique to the communications device in a data store; relaying the unique identifier from the server to the data store; comparing the unique identifier with the data unique to the communications device; and, when the unique identifier and the previously stored data match, connecting the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user.
    Type: Grant
    Filed: December 30, 2014
    Date of Patent: September 29, 2015
    Assignee: West Corporation
    Inventors: Craig A. Webster, Kevin Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh
  • Patent number: 9031061
    Abstract: The present invention is generally related to conference calls and more specifically, to methods and apparatus for conducting conference calls using a conference system adapted to operated between a circuit-switched network and a packet-switched network. In one embodiment, a method for conducting conference calls using a conferencing system is disclosed. In another embodiment, a conferencing system is disclosed.
    Type: Grant
    Filed: July 31, 2013
    Date of Patent: May 12, 2015
    Assignee: West Corporation
    Inventors: Craig A. Webster, Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh
  • Patent number: 8929530
    Abstract: Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: transmitting an admission request from a user of a communications device to a server for admission to a conference call, the admission request including a unique identifier; storing data unique to the communications device in a data store; relaying the unique identifier from the server to the data store; comparing the unique identifier with the data unique to the communications device; and, when the unique identifier and the previously stored data match, connecting the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user.
    Type: Grant
    Filed: March 12, 2014
    Date of Patent: January 6, 2015
    Assignee: West Corporation
    Inventors: Craig A. Webster, Kevin Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P McIntosh
  • Patent number: 8731168
    Abstract: Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: transmitting an admission request from a user of a communications device to a server for admission to a conference call, the admission request including a unique identifier; storing data unique to the communications device in a data store; relaying the unique identifier from the server to the data store; comparing the unique identifier with the data unique to the communications device; and, when the unique identifier and the previously stored data match, connecting the user directly to the conference call which includes bypassing entry of at least one conference pass code by the user.
    Type: Grant
    Filed: September 30, 2008
    Date of Patent: May 20, 2014
    Assignee: West Corporation
    Inventors: Craig A Webster, Kevin Pauba, Myron P Sojka, Michael T Mateer, Melissa A DeLong, Jonathan P McIntosh
  • Patent number: 8514848
    Abstract: The present invention is generally related to conference calls and more specifically, to methods and apparatus for conducting conference calls using a conference system adapted to operated between a circuit-switched network and a packet-switched network. In one embodiment, a method for conducting conference calls using a conferencing system is disclosed. In another embodiment, a conferencing system is disclosed.
    Type: Grant
    Filed: July 19, 2011
    Date of Patent: August 20, 2013
    Assignee: West Corporation
    Inventors: Craig A Webster, Kevin L. Pauba, Myron P. Sojke, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh
  • Patent number: 8005075
    Abstract: The present invention is generally related to conference calls and more specifically, to methods and apparatus for conducting conference calls using a conference system adapted to operated between a circuit-switched network and a packet-switched network. In one embodiment, a method for conducting conference calls using a conferencing system is disclosed. In another embodiment, a conferencing system is disclosed.
    Type: Grant
    Filed: July 21, 2009
    Date of Patent: August 23, 2011
    Assignee: West Corporation
    Inventors: Craig A Webster, Kevin L Pauba, Myron P Sojka, Michael T Mateer, Melissa A DeLong, Jonathan P McIntosh
  • Patent number: 7703104
    Abstract: Systems, methods, and computer-readable media of enrolling conferees to receive conferencing services. Methods to achieve the foregoing can comprise: receiving a request from the conference call host to enroll in conferencing services; receiving data representing a unique identifier relating to the conference call host; providing data representing access information to the enrolled conference call host, wherein the given conference call host can request access to a given conference call using the access information; and configuring a component of a system related to supporting the conference call to connect the conference call host directly to the conference call in response to recognition of the access information of and the unique identifier in a communication from the conference call host.
    Type: Grant
    Filed: March 29, 2004
    Date of Patent: April 20, 2010
    Assignee: West Corporation
    Inventors: Craig A. Webster, Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh
  • Patent number: 7617280
    Abstract: Methods for entering hosts and participants into new or existing conference calls. The method can include receiving a call from a given caller at a VRU. The caller may be either a conference host or participant. The VRU obtains a conference code from the caller and forwards it to a proxy server, along with a request to the proxy server to enter the given caller into a conference call. The proxy server determines that the request from the VRU relates to conferencing services, and forwards the request from the VRU to a conference management system (CMS). The CMS determines whether the given caller is a conference host or a participant, and determines whether a participant has called in before the given caller and has provided a conference code that is related to the conference code entered by the given caller.
    Type: Grant
    Filed: March 31, 2004
    Date of Patent: November 10, 2009
    Assignee: West Corporation
    Inventors: Craig A. Webster, Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh
  • Patent number: 7583657
    Abstract: The present invention is generally related to conference calls and more specifically, to methods and apparatus for conducting conference calls using a conference system adapted to operated between a circuit-switched network and a packet-switched network. In one embodiment, a method for conducting conference calls using a conferencing system is disclosed. In another embodiment, a conferencing system is disclosed.
    Type: Grant
    Filed: March 31, 2004
    Date of Patent: September 1, 2009
    Assignee: West Corporation
    Inventors: Craig A. Webster, Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh
  • Patent number: 7474634
    Abstract: Methods, systems, and computer-readable media for admitting conferees into a conference call. Methods to achieve the foregoing can comprise: receiving a request from the conferee for access to the conference call; obtaining data representing a unique identifier associated with the conferee; matching the data representing the unique identifier with data representing an identifier that was previously associated with the conferee; and connecting the conferee directly to the given conference call.
    Type: Grant
    Filed: March 29, 2004
    Date of Patent: January 6, 2009
    Assignee: West Corporation
    Inventors: Craig A. Webster, Kevin L. Pauba, Myron P. Sojka, Michael T. Mateer, Melissa A. DeLong, Jonathan P. McIntosh