Patents by Inventor Melissa Mellen

Melissa Mellen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20120191788
    Abstract: Methods and systems of facilitating chat sessions or other electronic communications between a consultant and a user are provided. A chat button or other electronic communication initiator is active and displayed to a user on a user device only when an indication of consultant availability is provided. Available time periods may be pre-scheduled and/or a consultant can indicated immediate availability. In this manner, a consultant can maintain an electronic communication schedule, and a user can know a consultant's present availability instantly without contacting the consultant or the consultant's organization.
    Type: Application
    Filed: December 16, 2011
    Publication date: July 26, 2012
    Inventor: Melissa Mellen