Abstract: The present invention provides a real-time, instantaneous method and system for tracking mail. The system utilizes an intelligent, hand-held, portable data entry and data processing device to collect information regarding a mailpiece delivered to a mail distribution facility. The device is linked via the internet to a globally accessible relational database that permanently stores and efficiently and continuously tracks the mailpiece from receipt of the mailpiece in the mail distribution facility until delivery to its final destination. The system effectively utilizes signature capture and location codes to track the mailpiece at all times until final delivery.