Patents by Inventor Michael A. Higgins
Michael A. Higgins has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11489739Abstract: The present disclosure relates generally to facilitating two-way communications. One example involves receiving input data as part of a two-way communication session associated with a plurality of bots, accessing confidence scores from the bots. Mapped scores are then generated for the plurality of bots from the confidence scores using a bot score mapper. A selected bot is identified using the mapped scores, and the two-way communication session is facilitated using the selected bot. Further, techniques are provided to track performance of the selected bot and dynamically updated mapping adjustments in the bot score mapper using feedback and machine learning systems.Type: GrantFiled: December 28, 2021Date of Patent: November 1, 2022Assignee: LIVEPERSON, INC.Inventors: Michael Higgins, Matthew Dunn
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Publication number: 20220210033Abstract: The present disclosure relates generally to facilitating two-way communications. One example involves receiving input data as part of a two-way communication session associated with a plurality of bots, accessing confidence scores from the bots. Mapped scores are then generated for the plurality of bots from the confidence scores using a bot score mapper. A selected bot is identified using the mapped scores, and the two-way communication session is facilitated using the selected bot. Further, techniques are provided to track performance of the selected bot and dynamically updated mapping adjustments in the bot score mapper using feedback and machine learning systems.Type: ApplicationFiled: December 28, 2021Publication date: June 30, 2022Applicant: LIVEPERSON, INC.Inventors: Michael Higgins, Matthew Dunn
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Publication number: 20220210094Abstract: A switch architecture for a data-driven intelligent networking system is provided. The system can accommodate dynamic traffic with fast, effective congestion control. The system can maintain state information of individual packet flows, which can be set up or released dynamically based on injected data. Each flow can be provided with a flow-specific input queue upon arriving at a switch. Packets of a respective flow are acknowledged after reaching the egress point of the network, and the acknowledgement packets are sent back to the ingress point of the flow along the same data path. As a result, each switch can obtain state information of each flow and perform flow control on a per-flow basis.Type: ApplicationFiled: March 23, 2020Publication date: June 30, 2022Inventors: Abdulla M. Bataineh, Jonathan P. Beecroft, Thomas L. Court, Anthony M. Ford, Edwin L. Froese, David Charles Hewson, Joseph G. Kopnick, Andrew S. Kopser, Duncan Roweth, Gregory Faanes, Michael Higgins, Timothy J. Johnson, Trevor Jones, James Reinhard, Edward J. Turner, Steven L. Scott, Robert L. Alverson
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Publication number: 20220200936Abstract: Disclosed embodiments provide a framework to assist bot managers and builders in identifying particular friction points between bots and customers to allow for real-time identification of bot conversation issues and to train bots to improve conversation flows. Conversation data is processed using machine learning models to detect bot states within conversations and calculate a Meaningful Automated Connection Score (MACS) for these conversations. The MACS for a conversation is provided to bot builders to allow the bot builders to identify friction points and update bots accordingly.Type: ApplicationFiled: December 21, 2021Publication date: June 23, 2022Applicant: LIVEPERSON, INC.Inventors: Michael Higgins, Akshay Hazare, Andrew Maurer, Matthew Dunn, George Bonev
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Publication number: 20220086108Abstract: The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically routing messages having multiple intents between bots and terminal devices during communication sessions configured with multi-channel capabilities.Type: ApplicationFiled: September 15, 2021Publication date: March 17, 2022Applicant: LIVEPERSON, INC.Inventors: Michael Higgins, Xi Chen, Chuqinh He, Ender Ricart
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Publication number: 20210197783Abstract: A pedal brake assembly comprises a master cylinder block defining a bore extending along a center axis. At least one brake piston is slidably disposed in the bore. A push rod, having a body portion and an end portion, extends between a first end and a second end. The second end is coupled to a brake pedal. A housing defines a channel for receiving the push rod. An actuator couples to the at least one brake piston. The body portion is slidably disposed in the channel. The end portion is in an abutment relationship with the housing and defines a hole extending from the first end to the body portion. A plunger is slidably disposed in the end portion for engaging the at least one brake piston whereby the push rod and the actuator are independently movable along the center axis.Type: ApplicationFiled: December 30, 2020Publication date: July 1, 2021Inventors: Efrem Endale AYICHEW, Eric Michael HIGGINS
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Patent number: 10974410Abstract: A stripper clip (100) for a die board (300) of a stripping machine, the stripper clip (100) comprising: a hub (110) to be fitted into a corresponding socket (320) of the die board (300); a bridge extending from the hub (110) to a distal end (122); and a cantilevered arm (130) extending from the distal end (122) of the bridge. The clip (100) is dimensioned to fit into a socket (320) of the die board (300) with the cantilevered arm (130) extending from an underside of the die board (300) into an aperture (310) of the die board (300) for receiving waste pieces from blanks. The clip (100) is formed of a resilient material so that the cantilevered arm (130) is deflected towards the hub (110) as a waste piece (410) passes through the die board (300) and so that the arm (130) reflexes as the waste piece (410) passes the cantilevered arm (130) to assist in disposing of the waste piece (410).Type: GrantFiled: April 11, 2017Date of Patent: April 13, 2021Assignee: Speedpin LimitedInventor: Michael Higgins
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Patent number: 10915900Abstract: Techniques for leveraging a likelihood that a transaction (or a portion thereof) will be associated with a refund request to determine whether and/or how long to delay sending, to a payment service, a request for processing the transaction (or portion thereof) are described herein. In an example, a payment processing service may receive, from a point of sale device operated by a merchant, transaction data associated with a transaction between the merchant and a customer. The payment processing service may determine a likelihood that the customer will request a refund for a cost of an item of the transaction at a time after the transaction. Based at least partly on the likelihood, the payment processing service may determine whether to wait until at least the time before sending, to a payment service, a request to process the transaction data for at least the cost of the item.Type: GrantFiled: June 26, 2017Date of Patent: February 9, 2021Assignee: Square, Inc.Inventors: Michael Higgins, Ryder Moody
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Publication number: 20200384226Abstract: A nasopharyngeal catheter for administration of oxygen and monitoring for a patient includes a first catheter having a first lumen, and a second catheter having a second lumen. The first end of the first catheter is operably connected to an oxygen source, the second end of the first catheter operably runs to the posterior oropharynx of the patient, and the first lumen is adapted for oxygen delivery. The second catheter is attached to the first catheter, and the second lumen is adapted for capnography monitoring. The nasopharyngeal catheter further includes an in-line pressure release valve placed proximate to the first end of the first catheter for monitoring pressure of a patient. The nasopharyngeal catheter may also include a pH monitoring sensor for monitoring breath and risk of gastric content translocation of a patient.Type: ApplicationFiled: March 9, 2018Publication date: December 10, 2020Inventors: Michael HIGGINS, Bret ALVIS, Doug HESTER, Adam KING
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Patent number: 10682195Abstract: The invention relates to a surgical guide for receiving and guiding a surgical instrument, the guide including; an elongate body extending from a proximal end to a distal end, the elongate body including at least one aperture for receiving and guiding the surgical instrument; at least one positioning mechanism, the positioning mechanism adapted to be directly or indirectly connected to the body and adapted to engage or abut an anatomical location of a patient on which the guide is to be used. The guide is particularly useful in aiding canine tibial tuberosity advancement procedures.Type: GrantFiled: February 5, 2016Date of Patent: June 16, 2020Inventors: Seamus John Tredinnick, Brent Michael Higgins
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Publication number: 20190111580Abstract: A stripper clip (100) for a die board (300) of a stripping machine, the stripper clip (100) comprising: a hub (110) to be fitted into a corresponding socket (320) of the die board (300); a bridge extending from the hub (110) to a distal end (122); and a cantilevered arm (130) extending from the distal end (122) of the bridge. The clip (100) is dimensioned to fit into a socket (320) of the die board (300) with the cantilevered arm (130) extending from an underside of the die board (300) into an aperture (310) of the die board (300) for receiving waste pieces from blanks. The clip (100) is formed of a resilient material so that the cantilevered arm (130) is deflected towards the hub (110) as a waste piece (410) passes through the die board (300) and so that the arm (130) reflexes as the waste piece (410) passes the cantilevered arm (130) to assist in disposing of the waste piece (410).Type: ApplicationFiled: April 11, 2017Publication date: April 18, 2019Inventor: Michael Higgins
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Publication number: 20180028272Abstract: The invention relates to a surgical guide for receiving and guiding a surgical instrument, the guide including; an elongate body extending from a proximal end to a distal end, the elongate body including at least one aperture for receiving and guiding the surgical instrument; at least one positioning mechanism, the positioning mechanism adapted to be directly or indirectly connected to the body and adapted to engage or abut an anatomical location of a patient on which the guide is to be used. The guide is particularly useful in aiding canine tibial tuberosity advancement procedures.Type: ApplicationFiled: February 5, 2016Publication date: February 1, 2018Applicant: Ossability LimitedInventors: Seamus John TREDINNICK, Brent Michael HIGGINS
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Patent number: 9593513Abstract: A lock release apparatus has a handle and a cable. The handle has a gripping portion and a cable receiving portion. The cable, which is capable of a path of movement over the cable receiving portion, has a cable end which is retained within the handle through an opening of the cable receiving portion. The cable receiving portion includes at least one retention portion which is deflectable in response to compressive force and a blocking portion that blocks engagement of the cable with the at least one retention portion. In another aspect, the cable receiving portion includes at least one retention portion, without a blocking portion, where the at least one retention portion is located out of the path of movement of the cable with respect to the handle.Type: GrantFiled: February 1, 2014Date of Patent: March 14, 2017Assignee: Toyota Motor Engineering & Manufacturing North America, Inc.Inventor: Christopher Michael Higgins
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Publication number: 20150258321Abstract: The present disclosure provides a sensor system that includes a fluid supply, one or more supply lines, a monitor, communication lines, a sensor, a catheter and a connector assembly. The connector assembly includes a housing and a tube extending out of a distal end of the housing wherein the tube is compressed against a luer connector of the catheter to form a seal between the catheter and connector assembly.Type: ApplicationFiled: October 9, 2013Publication date: September 17, 2015Applicant: Edwards Lifesciences CorporationInventors: Michael Higgins, Weldon D. West, Paul S. Van Wieren
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Publication number: 20150218853Abstract: A lock release apparatus has a handle and a cable. The handle has a gripping portion and a cable receiving portion. The cable, which is capable of a path of movement over the cable receiving portion, has a cable end which is retained within the handle through an opening of the cable receiving portion. The cable receiving portion includes at least one retention portion which is deflectable in response to compressive force and a blocking portion that blocks engagement of the cable with the at least one retention portion. In another aspect, the cable receiving portion includes at least one retention portion, without a blocking portion, where the at least one retention portion is located out of the path of movement of the cable with respect to the handle.Type: ApplicationFiled: February 1, 2014Publication date: August 6, 2015Applicant: TOYOTA MOTOR ENGINEERING & MANUFACTURING NORTH AMERICA, INC.Inventor: Christopher Michael Higgins
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Patent number: 8938821Abstract: A bushing (58) has an entry portion (68) which is secured to a urinal housing (50) and an exit portion (70) which faces a drain pipe (54, 54a, 54b). The entry portion interior surface (74) is fittable about and sealingly grips the urinal exit tube (52). The interiors of the entry and exit portions lie on a common axis (58x) and with the axis (52x) of the urinal exit tube. These axes define a sloped incline and, thus, a built-in, gravitationally-directed downwardly-disposed inclination. Because the axes usually do not fall on the axis (56x) of the conduit, they are angled and offset from the conduit axis. The offset of the bushing raises it above the axis of the conduit. Tubing (60, 60a) is secured at its end (62, 62a) to the bushing exit portion so that the tubing axis at its end (62, 62a) similarly is raised above the conduit axis. The tubing extends from the bushing at an incline that is determined by the built-in incline of the bushing.Type: GrantFiled: July 18, 2005Date of Patent: January 27, 2015Assignee: Falcon Waterfree Technologies, LLCInventor: Michael Higgins
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Publication number: 20140366258Abstract: A bushing (58) has an entry portion (68) which is secured to a urinal housing (50) and an exit portion (70) which faces a drain pipe (54, 54a, 54b). The entry portion interior surface (74) is fittable about and sealingly grips the urinal exit tube (52). The interiors of the entry and exit portions lie on a common axis (58x) and with the axis (52x) of the urinal exit tube. These axes define a sloped incline and, thus, a built-in, gravitationally-directed downwardly-disposed inclination. Because the axes usually do not fall on the axis (56x) of the conduit, they are angled and offset from the conduit axis. The offset of the bushing raises it above the axis of the conduit. Tubing (60, 60a) is secured at its end (62, 62a) to the bushing exit portion so that the tubing axis at its end (62, 62a) similarly is raised above the conduit axis. The tubing extends from the bushing at an incline that is determined by the built-in incline of the bushing.Type: ApplicationFiled: August 10, 2014Publication date: December 18, 2014Inventor: MICHAEL HIGGINS
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Publication number: 20140353153Abstract: Apparatus and methods are described for preparing, maintaining, and stabilizing sensors. The apparatus and methods for preparing sensors for use are utilized in advance of the sensor being removed from a sealed, sterilized package. The apparatus include packaging materials having electrical circuits capable of stabilizing a sensor to prepare the sensor for use. The methods for preparing a sensor for use includes methods of providing a solution to a sterilized packaging that contains a sensor connected to a sensor activating circuit, activating the circuit, and allowing the sensor to stabilize. These methods can be performed without compromising the packaging. The apparatus for stabilizing a sensor that is in use include a circuit connectable to the sensor that provides a signal to the sensor that prevents the sensor from becoming destabilized when disconnected from a monitoring device.Type: ApplicationFiled: August 14, 2014Publication date: December 4, 2014Applicant: Edwards Lifesciences CorporationInventors: Michael Higgins, Mark A. Konno, Todd Fjield
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Publication number: 20140350469Abstract: A portable medical analyzer comprising a sampling module with a sample port for receiving body fluid, an assay sensor module for analysis of the body fluid, an analytical detector module with detection of information from the assay, and a communications module for transferring the information to a remote location via a wired or wireless network.Type: ApplicationFiled: August 11, 2014Publication date: November 27, 2014Applicant: Sanofi-Aventis Deutschland GmbHInventors: Domnique M. FREEMAN, Michael Higgins, Jeffrey Perry
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Patent number: 8834703Abstract: Apparatus and methods are described for preparing, maintaining, and stabilizing sensors. The apparatus and methods for preparing sensors for use are utilized in advance of the sensor being removed from a sealed, sterilized package. The apparatus include packaging materials having electrical circuits capable of stabilizing a sensor to prepare the sensor for use. The methods for preparing a sensor for use includes methods of providing a solution to a sterilized packaging that contains a sensor connected to a sensor activating circuit, activating the circuit, and allowing the sensor to stabilize. These methods can be performed without compromising the packaging. The apparatus for stabilizing a sensor that is in use include a circuit connectable to the sensor that provides a signal to the sensor that prevents the sensor from becoming destabilized when disconnected from a monitoring device.Type: GrantFiled: March 26, 2012Date of Patent: September 16, 2014Assignee: Edwards Lifesciences CorporationInventors: Michael Higgins, Mark Konno, Todd Fjield