Patents by Inventor Michael A. Mansfield

Michael A. Mansfield has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for providing personalized customer support
    Publication number: 20020143898
    Abstract: The present disclosure relates to a system and method for providing personalized customer support. The method comprises receiving information from a customer, evaluating the customer information, identifying customer support information relevant to the customer information, and presenting the relevant customer support information to the customer. In a preferred arrangement, the method comprises automatically generating a personalized web page containing the customer support information particular to the customer and its business.
    Type: Application
    Filed: March 27, 2001
    Publication date: October 3, 2002
    Inventors: Michael A. Mansfield, Donald J. Fridrich
  • Hydrophobic coated membranes
    Patent number: 5527672
    Abstract: A portion of a hydrophobic membrane, having an unknown concentration of a first molecule in a sample bound to its surface, is incubated with a second molecule that selectively binds to the first molecule so as to allow determination of its concentration. The membrane is first coated with the first molecule and then dried to render the uncoated portion nonwettable with water. The labeled second molecule selectively binds to the first molecule in the absence of a blocking agent on the membrane.
    Type: Grant
    Filed: October 24, 1994
    Date of Patent: June 18, 1996
    Assignee: Millipore Investment Holdings Limited
    Inventors: Michael A. Mansfield, Larry Sivik