Patents by Inventor Michael A. Myer

Michael A. Myer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20250054041
    Abstract: Provided herein is a computing system including a processor in communication with at least one memory. The processor is configured to (i) build a model using historical vehicle telematics data and historical vehicle data, the model configured to: (a) predict an operating cost of a vehicle based upon a vehicle type and user data and (b) output operational parameters for operating the vehicle, (ii) receive a vehicle acquisition request for a selected vehicle including vehicle data for the selected vehicle and selected user data for the user of the selected vehicle, (iii) input the vehicle acquisition request data into the model, and (iv) output from the model an acquisition cost and operational parameters for the selected vehicle and the selected user including a procurement cost for the selected vehicle and an operating cost for operating the selected vehicle within the operational parameters for a predetermined time period.
    Type: Application
    Filed: October 30, 2024
    Publication date: February 13, 2025
    Inventors: Joseph R. Brannan, Benjamin J. Tucker, Ryan M. Gross, Michael A. Myers, Darwin G. Beachy, M. Eric Riley, SR., Brian N. Harvey
  • Patent number: 12159304
    Abstract: Provided herein is a computing system including a processor in communication with at least one memory. The processor is configured to (i) build a model using historical vehicle telematics data and historical vehicle data, the model configured to: (a) predict an operating cost of a vehicle based upon a vehicle type and user data and (b) output operational parameters for operating the vehicle, (ii) receive a vehicle acquisition request for a selected vehicle including vehicle data for the selected vehicle and selected user data for the user of the selected vehicle, (iii) input the vehicle acquisition request data into the model, and (iv) output from the model an acquisition cost and operational parameters for the selected vehicle and the selected user including a procurement cost for the selected vehicle and an operating cost for operating the selected vehicle within the operational parameters for a predetermined time period.
    Type: Grant
    Filed: September 22, 2023
    Date of Patent: December 3, 2024
    Assignee: State Farm Mutual Automobile Insurance Company
    Inventors: Joseph R. Brannan, Benjamin J. Tucker, Ryan M. Gross, Michael A. Myers, Darwin G. Beachy, M. Eric Riley, Sr., Brian N. Harvey
  • Patent number: 11941640
    Abstract: Prioritizing a customer service agent's responses to customer messages. In one form, an expected response time target is determined based on a time interval between sending an agent response and receiving a customer response from a particular customer. In other forms, other objective factors, such as message intervals, customer properties, and message properties, are used to determine the expected response time target. In yet other forms, a customer conversation can be automatically closed if the customer does not respond within a predetermined maximum time interval.
    Type: Grant
    Filed: September 27, 2018
    Date of Patent: March 26, 2024
    Assignee: Quiq, Inc.
    Inventors: Michael A. Myer, Andrew Jenkins
  • Publication number: 20240013273
    Abstract: Provided herein is a computing system including a processor in communication with at least one memory. The processor is configured to (i) build a model using historical vehicle telematics data and historical vehicle data, the model configured to: (a) predict an operating cost of a vehicle based upon a vehicle type and user data and (b) output operational parameters for operating the vehicle, (ii) receive a vehicle acquisition request for a selected vehicle including vehicle data for the selected vehicle and selected user data for the user of the selected vehicle, (iii) input the vehicle acquisition request data into the model, and (iv) output from the model an acquisition cost and operational parameters for the selected vehicle and the selected user including a procurement cost for the selected vehicle and an operating cost for operating the selected vehicle within the operational parameters for a predetermined time period.
    Type: Application
    Filed: September 22, 2023
    Publication date: January 11, 2024
    Inventors: Joseph R. Brannan, Benjamin J. Tucker, Ryan M. Gross, Michael A. Myers, Darwin G. Beachy, M. Eric Riley, Sr., Brian N. Harvey
  • Patent number: 11798055
    Abstract: Provided herein is a computing system including a processor in communication with at least one memory. The processor is configured to (i) build a model using historical vehicle telematics data and historical vehicle data, the model configured to: (a) predict an operating cost of a vehicle based upon a vehicle type and user data and (b) output operational parameters for operating the vehicle, (ii) receive a vehicle acquisition request for a selected vehicle including vehicle data for the selected vehicle and selected user data for the user of the selected vehicle, (iii) input the vehicle acquisition request data into the model, and (iv) output from the model an acquisition cost and operational parameters for the selected vehicle and the selected user including a procurement cost for the selected vehicle and an operating cost for operating the selected vehicle within the operational parameters for a predetermined time period.
    Type: Grant
    Filed: January 12, 2021
    Date of Patent: October 24, 2023
    Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
    Inventors: Joseph R. Brannan, Benjamin J. Tucker, Ryan M. Gross, Michael A. Myers, Darwin G. Beachy, M. Eric Riley, Sr., Brian N. Harvey
  • Publication number: 20190102781
    Abstract: Prioritizing a customer service agent's responses to customer messages. In one form, an expected response time target is determined based on a time interval between sending an agent response and receiving a customer response from a particular customer. In other forms, other objective factors, such as message intervals, customer properties, and message properties, are used to determine the expected response time target. In yet other forms, a customer conversation can be automatically closed if the customer does not respond within a predetermined maximum time interval.
    Type: Application
    Filed: September 27, 2018
    Publication date: April 4, 2019
    Inventors: Michael A. Myer, Andrew Jenkins
  • Patent number: 6985893
    Abstract: An information retrieval system allows a user to navigate through a plurality of informational items for a desired informational item, and upon selection of an informational item, presents other informational items related to the selected informational item. The information retrieval system in accordance with the principles of the present invention maintains a database that defines a relational association between a plurality of informational items in the system. The relational association is based on historical navigational behavior of users of the information retrieval system, and includes a relationship type, which is based on the characteristic similarities between the informational items, and relationship strength, which is based on the historical frequency of any related informational items being selected by a user within the same information retrieval session.
    Type: Grant
    Filed: April 14, 2000
    Date of Patent: January 10, 2006
    Inventors: Douglas K. Warner, Michael A. Myer
  • Patent number: 6842748
    Abstract: An information retrieval system in accordance with the principles of the present invention maintains a database that defines a relational association between a plurality of informational items in the system. The relational association is based on historical navigational behavior of users of the information retrieval system, and includes a relationship type, which is based on the characteristic similarities between the informational items, and relationship strength, which is based on the historical frequency of any related informational items being selected by a user within the same information retrieval session. When a navigation from one informational item to another information item is detected, the relationship type and the relationship strength of the two informational items are determined and stored in the database.
    Type: Grant
    Filed: April 14, 2000
    Date of Patent: January 11, 2005
    Assignee: Rightnow Technologies, Inc.
    Inventors: Douglas K. Warner, Michael A. Myer
  • Patent number: 6665655
    Abstract: An information retrieval system allows a user to search a database of informational items for a desired informational item, and presents the search result in the form of matching index entries in the order of relevance. The information retrieval system in accordance with the principles of the present invention assigns a relevance rating to each of the index entries without requiring an explicit input from the user with respect to the usefulness or the relevance of the retrieved information corresponding to the respective index entries. When the user selects and retrieves an informational item through a list of index entries presented by the retrieval system, as a result of a search, the relevance rating of the selected informational item is increased by a predetermined amount.
    Type: Grant
    Filed: April 14, 2000
    Date of Patent: December 16, 2003
    Assignee: Rightnow Technologies, Inc.
    Inventors: Douglas K. Warner, Michael A. Myer