Abstract: An individual uses a communication device to provide information identifying the type of emergency that the individual is experiencing. In response to receiving an emergency alert, an inquiry as to whether the received emergency alert relates to a medical emergency or to a non-medical emergency is generated and provided to the user. Upon receiving a response indicating that the emergency alert relates to a medical emergency, a medical history of the individual is automatically retrieved and a geographical location of the user is determined. A medical emergency service that is suitable for determining a type of medical assistance required by the individual is automatically identified based on the received confirmation and the retrieved medical history. A bi-directional communication with a communication device of the identified medical emergency service is established to upload to a data storage element of the communication device the medical history and geographical location of the individual.

Abstract: An individual uses a communication device to provide information identifying the type of emergency that the individual is experiencing. In response to receiving an emergency alert, an inquiry as to whether the received emergency alert relates to a medical emergency or to a non-medical emergency is generated and provided to the user. Upon receiving a response indicating that the emergency alert relates to a medical emergency, a medical history of the individual is automatically retrieved and a geographical location of the user is determined. A medical emergency service that is suitable for determining a type of medical assistance required by the individual is automatically identified based on the received confirmation and the retrieved medical history. A bi-directional communication with a communication device of the identified medical emergency service is established to upload to a data storage element of the communication device the medical history and geographical location of the individual.