Abstract: The disclosure relates to utilizing an anomaly mitigation proposal system to determine root causes, summarize anomalous metrics, and report mitigation actions for service incidents in cloud computing systems. Based on receiving an incident report request, the anomaly mitigation proposal system utilizes a two-layer approach that implements large generative language models to generate incident reports that include clear and concise text narratives summarizing metric anomalies, root causes, and corresponding mitigation actions. For example, the anomaly mitigation proposal system initially utilizes an online generative language model to provide these incident reports and, when unavailable within a time threshold, a fallback model that references root cause datastores.

Abstract: This disclosure describes utilizing a model evaluation system for evaluating the diversity of generative text responses in one or more generative artificial intelligence (AI) models. Specifically, the model evaluation system (e.g., an anomalous metric-based generative AI model evaluation system) provides a framework for developing a metric that accurately quantifies a generative AI model's sensitivity to different combinations of anomalous metric inputs efficiently. For example, the model evaluation system utilizes categorical semantics to analyze input variations and gauge the degree to which a generative AI model incorporates these inputs in generating text responses. Indeed, the model evaluation system can efficiently determine an accurate and comprehensive metric for measuring response diversity in generative AI models based on analyzing the effects of input anomalous metrics.

Abstract: The disclosure relates to utilizing an anomaly mitigation proposal system to determine root causes, summarize anomalous metrics, and report mitigation actions for service incidents in cloud computing systems. Based on receiving an incident report request, the anomaly mitigation proposal system utilizes a two-layer approach that implements large generative language models to generate incident reports that include clear and concise text narratives summarizing metric anomalies, root causes, and corresponding mitigation actions. For example, the anomaly mitigation proposal system initially utilizes an online generative language model to provide these incident reports and, when unavailable within a time threshold, a fallback model that references root cause datastores.

Abstract: The disclosure relates to utilizing an anomaly mitigation proposal system to determine root causes, summarize anomalous metrics, and report mitigation actions for service incidents in cloud computing systems. Based on receiving an incident report request, the anomaly mitigation proposal system utilizes a two-layer approach that implements large generative language models to generate incident reports that include clear and concise text narratives summarizing metric anomalies, root causes, and corresponding mitigation actions. For example, the anomaly mitigation proposal system initially utilizes an online generative language model to provide these incident reports and, when unavailable within a time threshold, a fallback model that references root cause datastores.

Abstract: Systems and methods for clustering metrics for reducing a search space of metrics used for service health analyses. Determining a root cause of an event includes performing an automated analysis of metrics associated with the service. To diagnose and resolve events quickly and efficiently, aspects correlate and cluster a plurality of metrics for a specific service based on historical data, where each cluster represents a root cause direction. After clustering metrics by similarity, metrics are scored and ranked to select representative metrics from each cluster, which reduces the dimensionality of the search space. The representative metrics may provide a saliant representation of each metrics cluster. The representative metrics are provided to a service health analyzer, which performs a root cause analysis of the representative metrics to diagnose and mitigate the event.