Abstract: A method for webpage creation for a mobile device specific webpage for at least one mobile computing device using a hypertext generator and a domain free interface traverser to simultaneously collect predefined data from third party servers, store the data and maintain consistency. The method uses a replication feature, a plurality of common stylistic rules, auto auditor, and domain free central indexer to merge predefined data into a mobile device specific webpage document template creating the mobile device specific webpage and storing the mobile device specific webpage. A plurality of self-generating data entry screens are generated to develop the mobile device specific webpage and assist in converting the mobile device specific webpage to a mobile version, transmit the mobile version for display and maintain the mobile version for use on the mobile computing device.

Abstract: A webpage creation system for developing mobile device specific webpages for at least one mobile computing device having a hypertext generator and a domain free interface traverser to simultaneously collect predefined data from different third party servers, store the collected data and maintain consistency throughout. The webpage creation system can have a replication feature, a plurality of common stylistic rules, a document processor, auto auditor, and domain free central indexer to merge predefined data into a mobile device specific webpage document template creating the mobile device specific webpage and storing the mobile device specific webpage. A plurality of self-generating data entry screens can develop the mobile device specific webpage and a plurality of computer instructions can convert the mobile device specific webpage to a mobile version, transmit the mobile version for display and maintain the mobile version for use on the mobile computing device.

Abstract: A method for accelerated developing of mobile device specific webpages using a hypertext generator and a domain free interface traverser to collect predefined data from one or more third party servers, store the collected data, and maintain consistency throughout with a plurality of rules for a consistent look and feel. A replication step verifies consistence of predefined data. The method includes use of a document processor to merge predefined data into a webpage document template creating a mobile device specific webpage by one or more untrained webpage developers and generate a consistent look.

Abstract: A webpage creation tool for developing mobile device specific webpages for at least one mobile computing device having a hypertext generator and a domain free interface traverser to simultaneously collect predefined data from different third party servers, store the collected data and maintain consistency throughout. The webpage creation tool can have a replication feature, a plurality of common stylistic rules and a document processor to merge predefined data into a mobile device specific webpage document template creating the mobile device specific webpage and storing the mobile device specific webpage. A plurality of self-generating data entry screens can develop the mobile device specific webpage and a plurality of computer instructions can convert the mobile device specific webpage to a mobile version, transmit the mobile version for display and maintain the mobile version of the mobile device specific webpage for use on the mobile computing device.

Abstract: A proactive IT infrastructure support system is set forth which provides operations performance benchmarking. The operations performance benchmarking makes use of data that is available from a direct supply model. The operations performance benchmarking collects, analyzes, and formats the data into a single, easy-to-use interface that provides customers an ability quickly evaluate absolute performance of key IT performance metrics and to evaluate relative performance by comparing the results to the customer's choice of a variety of external benchmarks (such as industry peers) and internal benchmarks (site vs. site, and performance to Service Level Agreement).

Abstract: A system and method are presented for analyzing service case data in order to optimize the amount of physical material and human resources needed to maintain operation of complex systems, such as information handling systems. A first set of data related to the one or more customer's experience with one or more models of information handling systems are recorded. In addition, a second set of data related to one or more models of information handling systems (regardless of customer) are also recorded. A CAR index is used to normalize the volume of service call cases that have been addressed based upon the population of systems that could responsible for any particular case. Use of the CAR index allows for a more informative comparison of support cases volume across time, customer, product lines and specific systems than previous figures of merit.