Patents by Inventor Michael Ciancio-Bunch

Michael Ciancio-Bunch has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11902227
    Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
    Type: Grant
    Filed: January 25, 2022
    Date of Patent: February 13, 2024
    Assignee: Salesforce, Inc.
    Inventors: James Michael Ciancio-Bunch, Scott McCorkle, Richard W. Jamison
  • Publication number: 20220150199
    Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
    Type: Application
    Filed: January 25, 2022
    Publication date: May 12, 2022
    Inventors: James Michael Ciancio-Bunch, Scott McCorkle, Richard W. Jamison
  • Patent number: 11233755
    Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
    Type: Grant
    Filed: August 27, 2018
    Date of Patent: January 25, 2022
    Assignee: salesforce.com, inc.
    Inventors: James Michael Ciancio-Bunch, Scott McCorkle, Richard W. Jamison
  • Patent number: 11216574
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Grant
    Filed: October 14, 2019
    Date of Patent: January 4, 2022
    Assignee: salesforce.com, inc.
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Patent number: 10587550
    Abstract: Systems, device and techniques are disclosed for evaluating domains to send emails while maintaining sender reputation. Registration records of a domain are retrieved. The registration records include a mail server record and one or more records linking the domain to another domain or to an IP address. The mail server record is verified to be associated with a domain that is not on a black list. A webpage is retrieved from a website associated with the one or more records linking the domain to another domain or to an IP address. The webpage is compared to webpages for websites that are on white lists. An electronic communications sending strategy is determined based on verifying that the mail server record is associated with a domain that is not on a blacklist and comparing of the webpage to webpages for websites that are on one or more white lists.
    Type: Grant
    Filed: October 30, 2018
    Date of Patent: March 10, 2020
    Assignee: salesforce.com, inc.
    Inventor: James Michael Ciancio-Bunch
  • Publication number: 20200042736
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Application
    Filed: October 14, 2019
    Publication date: February 6, 2020
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Patent number: 10445520
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Grant
    Filed: October 6, 2017
    Date of Patent: October 15, 2019
    Assignee: SALESFORCE.COM, INC.
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Patent number: 10437926
    Abstract: A computerized method and system for correlating template data to select contextually relevant content including receiving a request from a consumer device to serve a template at a server, the template comprising at least one tag, selecting a content in a database associated with the at least one tag based at least in part on a correlation between the template and the at least one tag, substituting the at least one tag with the content, and transmitting the template from the server to the consumer device.
    Type: Grant
    Filed: March 29, 2017
    Date of Patent: October 8, 2019
    Assignee: SALESFORCE.COM, INC.
    Inventors: Michael Ciancio-Bunch, Tom Waltz, Greg Curiel, Gerald Gibson, Dale McCrory, Kevin Parkerson, Matt Beard
  • Publication number: 20190097956
    Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
    Type: Application
    Filed: August 27, 2018
    Publication date: March 28, 2019
    Inventors: James Michael Ciancio-Bunch, Scott McCorkle, Richard W. Jamison
  • Patent number: 10135766
    Abstract: Systems, device and techniques are disclosed for evaluating domains to send emails while maintaining sender reputation. Registration records of a domain are retrieved. The registration records include a mail server record and one or more records linking the domain to another domain or to an IP address. The mail server record is verified to be associated with a domain that is not on a black list. A webpage is retrieved from a website associated with the one or more records linking the domain to another domain or to an IP address. The webpage is compared to webpages for websites that are on white lists. An electronic communications sending strategy is determined based on verifying that the mail server record is associated with a domain that is not on a blacklist and comparing of the webpage to webpages for websites that are on one or more white lists.
    Type: Grant
    Filed: September 17, 2014
    Date of Patent: November 20, 2018
    Assignee: SALESFORCE.COM, INC.
    Inventor: James Michael Ciancio-Bunch
  • Patent number: 10063500
    Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
    Type: Grant
    Filed: February 26, 2016
    Date of Patent: August 28, 2018
    Assignee: SALESFORCE.COM, INC.
    Inventors: James Michael Ciancio-Bunch, Scott McCorkle, Richard W. Jamison
  • Patent number: 9967255
    Abstract: A method for building and managing send jobs with restricted information, the method comprising constructing at least one email with at least one reference to a restricted information and injecting each of the at least one emails to one or more send centers, wherein each of the one or more send centers is authorized to receive the restricted information.
    Type: Grant
    Filed: April 9, 2013
    Date of Patent: May 8, 2018
    Assignee: SALESFORCE.COM, INC.
    Inventors: James Michael Ciancio-Bunch, Tom Waltz, Jerry Seilar, Kevin Stark, Jonathan Bennett
  • Publication number: 20180096160
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Application
    Filed: October 6, 2017
    Publication date: April 5, 2018
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Patent number: 9906602
    Abstract: A computerized method and system to generate individualized shortened URLs and track user activity is disclosed. A method includes generating an individualized shortened URLs for each of a plurality of recipients, sending communications to each of the plurality of recipients, wherein each of the communications includes the individualized shortened URL, receiving a request from at least one of the plurality of recipients for the individualized shortened URL, and referring the request to a destination URL.
    Type: Grant
    Filed: November 14, 2016
    Date of Patent: February 27, 2018
    Assignee: SALESFORCE.COM, INC.
    Inventors: Jim McIntosh, James Michael Ciancio-Bunch
  • Patent number: 9785788
    Abstract: A system for controlling access within an enterprise to information associated with recipients of an electronic message campaign of the enterprise sent to a plurality of recipient devices wherein the enterprise includes hierarchically structured Business Units having an enterprise level Business Unit at the highest level and a plurality of second level Business Units and an enterprise system communicatively coupled to a network and including an enterprise level device communicatively coupled to a plurality of second level devices includes a server and an electronic message engine The server is configured to assign an enterprise account to the enterprise system and to allow the enterprise level device to communicate selected portions of the recipient list. The electronic message engine is configured to generate electronic messages within a message campaign for sending to recipients identified by each of the second level devices from the selected portions of the recipient list.
    Type: Grant
    Filed: December 16, 2014
    Date of Patent: October 10, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: James Michael Ciancio-Bunch, Matt Beard, D. Thomas Waltz, Richard W. Jamison, Jack Fisher, Jeff Middlesworth
  • Publication number: 20170199865
    Abstract: A computerized method and system for correlating template data to select contextually relevant content including receiving a request from a consumer device to serve a template at a server, the template comprising at least one tag, selecting a content in a database associated with the at least one tag based at least in part on a correlation between the template and the at least one tag, substituting the at least one tag with the content, and transmitting the template from the server to the consumer device.
    Type: Application
    Filed: March 29, 2017
    Publication date: July 13, 2017
    Inventors: Michael Ciancio-Bunch, Tom Waltz, Greg Curiel, Gerald Gibson, Dale McCrory, Kevin Parkerson, Matt Beard
  • Patent number: 9613085
    Abstract: A computerized method and system for correlating template data to select contextually relevant content including receiving a request from a consumer device to serve a template at a server, the template comprising at least one tag, selecting a content in a database associated with the at least one tag based at least in part on a correlation between the template and the at least one tag, substituting the at least one tag with the content, and transmitting the template from the server to the consumer device.
    Type: Grant
    Filed: October 15, 2013
    Date of Patent: April 4, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Michael Ciancio-Bunch, Tom Waltz, Greg Curiel, Gerald Gibson, Dale McCrory, Kevin Parkerson, Matt Beard
  • Publication number: 20160352660
    Abstract: A system for introducing live content into an electronic mail message comprising at least one dynamic live content area sent through an e-mail service provider system comprises memory and a click manager. The memory includes live content comprising image data and expiration data. The click manager receives an indication of the opening of the message by a recipient, wherein the click manager accesses the memory to retrieve live content and send the retrieved live content for rendering in the dynamic live content area of the e-mail message opened by the one of the plurality of recipients.
    Type: Application
    Filed: February 26, 2016
    Publication date: December 1, 2016
    Inventors: James Michael Ciancio-Bunch, Scott McCorkle, Richard W. Jamison
  • Patent number: 9497278
    Abstract: A computerized method and system to generate individualized shortened URLs and track user activity is disclosed. A method includes generating an individualized shortened URLs for each of a plurality of recipients, sending communications to each of the plurality of recipients, wherein each of the communications includes the individualized shortened URL, receiving a request from at least one of the plurality of recipients for the individualized shortened URL, and referring the request to a destination URL.
    Type: Grant
    Filed: December 3, 2015
    Date of Patent: November 15, 2016
    Assignee: SALESFORCE.COM, INC.
    Inventors: Jim McIntosh, James Michael Ciancio-Bunch
  • Patent number: 9338121
    Abstract: A method and system for managing a messaging campaign within an enterprise are disclosed. Such a method includes generating with a server a user interface, the interface being configured to allow a user to select a recipient list based upon one or more contextual attributes stored in a database, wherein the contextual attributes are based upon the interaction of one or more recipients with external systems. The method also includes selecting a recipient list using the user interface based upon a set of contextual attributes, generating electronic messages within a message campaign, and sending the electronic messages to recipients on the recipient list.
    Type: Grant
    Filed: June 6, 2011
    Date of Patent: May 10, 2016
    Assignee: EXACTTARGET, INC.
    Inventor: James Michael Ciancio-Bunch