Abstract: The disclosed embodiments provide a reputation system. The reputation system includes a scoring apparatus that provides a matrix of reputation scores for a set of items and a set of dimensions of the items in the reputation system, wherein the matrix comprises unknown values for a subset of the reputation scores. The reputation system also includes an inference apparatus that calculates a factorization of the matrix and uses the factorization to update the matrix with a set of inferred values for the set of reputation scores. Finally, the reputation system includes a ranking apparatus that uses the updated matrix to obtain a ranking of the items by one or more of the dimensions.

Abstract: The present invention presents TIRKS DLRs over a extranet web interface to a user. The DLRs are presented via secure access to the TIRKS system via an intranet. The Web DLR Delivery (WDD) project consists of the DLR facilities of TIRKS, a midrange-hosted application for gathering DLR information and responding to report requests, a data base for storing the DLR and user information, and a secured external (Extranet) web site. WDD automates the DLR delivery process, providing customer service and cost savings to the company. The WDD consists of the DLR facilities of TIRKS, a midrange-hosted application for gathering DLR information and responding to report requests, and an external (Extranet) web site.