Patents by Inventor Michael Crough

Michael Crough has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11948153
    Abstract: System and method for automatically calling back a customer via a predictive model determines a plurality of call-back metrics for a plurality of advisor records. The predictive model is applied to call-back data to identify customers that are likely to require a series of call-backs, and automatically generates a preferred call-back to such customers to reduce this risk. The automated call-back may follow termination of an identified customer's inbound call, or at some time after completion of a previous call interaction of the identified customer with an advisor. In the predictive model, a first compilation of call-back metrics record is representative of an overall likelihood of call-backs associated with each advisor record, and a second compilation of the plurality of call-back metrics is representative of a likelihood of call-backs for each of the plurality of products of the enterprise associated with the advisor record.
    Type: Grant
    Filed: July 29, 2019
    Date of Patent: April 2, 2024
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: John Karlen, Peng Wang, Adam Fox, Tam Tran-The, Matthew Girard, Michael Crough
  • Patent number: 11853913
    Abstract: Disclosed herein are embodiments of systems, methods, and products comprises an analytic server, which evaluates user data for premium financing status and dynamically renders graphical user interfaces. The server trains an artificial intelligence model based on historical user data. The artificial intelligence model comprises one or more data points with each data point representing one of a plurality of attributes and applies a logistic regression algorithm to identify a weight factor for each attribute. The server uses a dynamic algorithm to generate a score by combining the plurality of attributes based on the weight factors. The server receives responses regarding the scores that indicate the premium financing status of each case. The server retrains the artificial intelligence model to identify new weight factors based on negative responses data. The server automatically displays new scores calculated based on the new weight factors.
    Type: Grant
    Filed: January 3, 2023
    Date of Patent: December 26, 2023
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Xiaomin Lin, Matthew Girard, Michael Crough, Peng Wang, Adam Fox, Robert Greif
  • Patent number: 11544598
    Abstract: Disclosed herein are embodiments of systems, methods, and products comprises an analytic server, which evaluates user data for premium financing status and dynamically renders graphical user interfaces. The server trains an artificial intelligence model based on historical user data. The artificial intelligence model comprises one or more data points with each data point representing one of a plurality of attributes and applies a logistic regression algorithm to identify a weight factor for each attribute. The server uses a dynamic algorithm to generate a score by combining the plurality of attributes based on the weight factors. The server receives responses regarding the scores that indicate the premium financing status of each case. The server retrains the artificial intelligence model to identify new weight factors based on negative responses data. The server automatically displays new scores calculated based on the new weight factors.
    Type: Grant
    Filed: June 19, 2020
    Date of Patent: January 3, 2023
    Assignee: MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
    Inventors: Xiaomin Lin, Matthew Girard, Michael Crough, Peng Wang, Adam Fox, Robert Greif
  • Publication number: 20080070458
    Abstract: An attachment assembly including a connector secured to a garment for coupling to a device which is adapted to be worn by a wearer over the garment, such as for body surfing.
    Type: Application
    Filed: August 22, 2007
    Publication date: March 20, 2008
    Inventor: Michael Crough
  • Patent number: 5053913
    Abstract: An exciter circuit for a gas turbine engine ignition system. A high voltage supply continuously charges a storage capacitor. A plurality of silicon controlled rectifiers (SCRs) are connected in series between the storage capacitor and a high voltage conditioning circuit. A multi-section protective network is connected in parallel with the series connected SCRs. Individual network sections are connected across separate ones of the SCRs. The SCRs are normally non-conducting and are periodically triggered to discharge the storage capacitor into the conditioning circuit. An igniter plug is connected to the output of the conditioning circuit. The protective network divides the voltage of the storage capacitor equally across the SCRs when the latter are non-conductive thereby reducing the voltage stress to which each of the SCRs is subjected.
    Type: Grant
    Filed: February 17, 1989
    Date of Patent: October 1, 1991
    Assignee: Unison Industries Limited Partnership
    Inventors: Roy Lozito, Steve Kempinski, Michael A. Crough, Bruce E. Dolmovich