Patents by Inventor Michael Crough

Michael Crough has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12608393
    Abstract: A system incorporates a platform for analysis of electronic files relating to an old insurance policy using computer protocols such as visual analytics tools to identify attributes of the insurance policy. A policy migration process automates typically complex custom migrations in a methodical workflow employing a simplified metrics-driven process. Layers of a data migration and policy transformation workflow include source policies layer, normalization layer, and target policies layer. The normalization layer includes an extraction, transformation, and loading (ETL) engine. The ETL engine inputs configuration files that incorporate mapping rules for mapping source policies to normalized values within a data dictionary. Systems of the disclosure incorporate built-in personas that cater migration features to a specific set of migration execution team roles such as policy edit and QA.
    Type: Grant
    Filed: September 1, 2023
    Date of Patent: April 21, 2026
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Sherriff Balogun, Manivannan Solairaj, Krishnan Ramamoorthy, Mark Buffone, Michael Crough, Vlad Bura, Liana Sirb
  • Patent number: 11948153
    Abstract: System and method for automatically calling back a customer via a predictive model determines a plurality of call-back metrics for a plurality of advisor records. The predictive model is applied to call-back data to identify customers that are likely to require a series of call-backs, and automatically generates a preferred call-back to such customers to reduce this risk. The automated call-back may follow termination of an identified customer's inbound call, or at some time after completion of a previous call interaction of the identified customer with an advisor. In the predictive model, a first compilation of call-back metrics record is representative of an overall likelihood of call-backs associated with each advisor record, and a second compilation of the plurality of call-back metrics is representative of a likelihood of call-backs for each of the plurality of products of the enterprise associated with the advisor record.
    Type: Grant
    Filed: July 29, 2019
    Date of Patent: April 2, 2024
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: John Karlen, Peng Wang, Adam Fox, Tam Tran-The, Matthew Girard, Michael Crough
  • Patent number: 11853913
    Abstract: Disclosed herein are embodiments of systems, methods, and products comprises an analytic server, which evaluates user data for premium financing status and dynamically renders graphical user interfaces. The server trains an artificial intelligence model based on historical user data. The artificial intelligence model comprises one or more data points with each data point representing one of a plurality of attributes and applies a logistic regression algorithm to identify a weight factor for each attribute. The server uses a dynamic algorithm to generate a score by combining the plurality of attributes based on the weight factors. The server receives responses regarding the scores that indicate the premium financing status of each case. The server retrains the artificial intelligence model to identify new weight factors based on negative responses data. The server automatically displays new scores calculated based on the new weight factors.
    Type: Grant
    Filed: January 3, 2023
    Date of Patent: December 26, 2023
    Assignee: Massachusetts Mutual Life Insurance Company
    Inventors: Xiaomin Lin, Matthew Girard, Michael Crough, Peng Wang, Adam Fox, Robert Greif
  • Patent number: 11544598
    Abstract: Disclosed herein are embodiments of systems, methods, and products comprises an analytic server, which evaluates user data for premium financing status and dynamically renders graphical user interfaces. The server trains an artificial intelligence model based on historical user data. The artificial intelligence model comprises one or more data points with each data point representing one of a plurality of attributes and applies a logistic regression algorithm to identify a weight factor for each attribute. The server uses a dynamic algorithm to generate a score by combining the plurality of attributes based on the weight factors. The server receives responses regarding the scores that indicate the premium financing status of each case. The server retrains the artificial intelligence model to identify new weight factors based on negative responses data. The server automatically displays new scores calculated based on the new weight factors.
    Type: Grant
    Filed: June 19, 2020
    Date of Patent: January 3, 2023
    Assignee: MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
    Inventors: Xiaomin Lin, Matthew Girard, Michael Crough, Peng Wang, Adam Fox, Robert Greif
  • Publication number: 20080070458
    Abstract: An attachment assembly including a connector secured to a garment for coupling to a device which is adapted to be worn by a wearer over the garment, such as for body surfing.
    Type: Application
    Filed: August 22, 2007
    Publication date: March 20, 2008
    Inventor: Michael Crough