Patents by Inventor Michael Dominic Malcangio

Michael Dominic Malcangio has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11182746
    Abstract: The present approach relates to integrating a third-party interface with a client instance hosted by one or more data centers, wherein the client instance is accessible by one or more remote client networks. In accordance with the present approach, a request to incorporate a third-party communication interface with the client instance is determined by the client instance. Then, an authorization to incorporate the communication interface with the client instance interface is verified based at least in part on a comparison between an account authorized to access the third-party communication interface and an account authorized to access with the client instance. In response to the verification, a service request interface from the client instance is integrated with the third-party communication interface. Then, a service request is generated via the client instance based on one or more content from the third-party communication interface and one or more data from the client instance.
    Type: Grant
    Filed: September 17, 2018
    Date of Patent: November 23, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Michael Dominic Malcangio, Krishna Chaitanya Thota, Michael David Thompson, Grant Lawrence Hulbert
  • Patent number: 11068669
    Abstract: The present disclosure relates generally to dynamic translation of text and/or audio data. The client instance hosted by one or more data centers and accessible by one or more remote client networks. In accordance with the present approach, a translation request is received from a user via a client device, wherein the translation request is associated with an untranslated file and a target language. Further, a source language of the untranslated file is identified. Further still, the untranslated file and the target language are outputted to a third party translation service. Even further, a translated file based on the target language, the untranslated file and a source language of the untranslated file is received.
    Type: Grant
    Filed: February 27, 2020
    Date of Patent: July 20, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Michael Dominic Malcangio, Jebakumar Mathuram Santhosm Swvigaradoss, Ankit Goel, Rajesh Voleti, Srikar Bakka, Deepak Garg
  • Publication number: 20200302126
    Abstract: The present disclosure relates generally to dynamic translation of text and/or audio data. The client instance hosted by one or more data centers and accessible by one or more remote client networks. In accordance with the present approach, a translation request is received from a user via a client device, wherein the translation request is associated with an untranslated file and a target language. Further, a source language of the untranslated file is identified. Further still, the untranslated file and the target language are outputted to a third party translation service. Even further, a translated file based on the target language, the untranslated file and a source language of the untranslated file is received.
    Type: Application
    Filed: February 27, 2020
    Publication date: September 24, 2020
    Inventors: Michael Dominic Malcangio, Jebakumar Mathuram Santhosm Swvigaradoss, Ankit Goel, Rajesh Voleti, Srikar Bakka, Deepak Garg
  • Patent number: 10599786
    Abstract: The present disclosure relates generally to dynamic translation of text and/or audio data. The client instance hosted by one or more data centers and accessible by one or more remote client networks. In accordance with the present approach, a translation request is received from a user via a client device, wherein the translation request is associated with an untranslated file and a target language. Further, a source language of the untranslated file is identified. Further still, the untranslated file and the target language are outputted to a third party translation service. Even further, a translated file based on the target language, the untranslated file and a source language of the untranslated file is received.
    Type: Grant
    Filed: March 29, 2019
    Date of Patent: March 24, 2020
    Assignee: ServiceNow, Inc.
    Inventors: Michael Dominic Malcangio, Jebakumar Mathuram Santhosm Swvigaradoss, Ankit Goel, Rajesh Voleti, Srikar Bakka, Deepak Garg
  • Publication number: 20200090135
    Abstract: The present approach relates to integrating a third-party interface with a client instance hosted by one or more data centers, wherein the client instance is accessible by one or more remote client networks. In accordance with the present approach, a request to incorporate a third-party communication interface with the client instance is determined by the client instance. Then, an authorization to incorporate the communication interface with the client instance interface is verified based at least in part on a comparison between an account authorized to access the third-party communication interface and an account authorized to access with the client instance. In response to the verification, a service request interface from the client instance is integrated with the third-party communication interface. Then, a service request is generated via the client instance based on one or more content from the third-party communication interface and one or more data from the client instance.
    Type: Application
    Filed: September 17, 2018
    Publication date: March 19, 2020
    Inventors: Michael Dominic Malcangio, Krishna Chaitanya Thota, Michael David Thompson, Grant Lawrence Hulbert