Patents by Inventor Michael E. Gildein, II
Michael E. Gildein, II has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10984363Abstract: Embodiments include method, systems and computer program products for performing summarization of a recording based on biometric and business process data. Aspects include receiving a recording of a customer service representative performing a task, receiving a biometric data from a sensor configured to monitor the customer service representative during the performance of the task and obtaining a business process data relating to one or more of the task and the customer service representative. Aspects also include identifying one or more portions of interest from the recording based on one or more of the biometric data and the business process data and compiling the one or more portions of interest into a summarization of the task.Type: GrantFiled: September 4, 2015Date of Patent: April 20, 2021Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Eli M. Dow, Erin M. Farr, Michael E. Gildein, II, Moses J. Vaughan
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Patent number: 10984364Abstract: Embodiments include method, systems and computer program products for performing summarization of a recording based on biometric and business process data. Aspects include receiving a recording of a customer service representative performing a task, receiving a biometric data from a sensor configured to monitor the customer service representative during the performance of the task and obtaining a business process data relating to one or more of the task and the customer service representative. Aspects also include identifying one or more portions of interest from the recording based on one or more of the biometric data and the business process data and compiling the one or more portions of interest into a summarization of the task.Type: GrantFiled: October 27, 2015Date of Patent: April 20, 2021Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Eli M. Dow, Erin M. Farr, Michael E. Gildein, II, Moses J. Vaughan
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Patent number: 10832358Abstract: A disposition manager configured to identify a damaged component of a damaged assembly by determining a measured first property value of a set of measured property values associated with the damaged component and obtained by a sensor is not within a range of acceptable first property values according to a specification of the damaged component. The disposition manager further configured to estimate a performance characteristic of the damaged component and a salvage value of the damaged component. The disposition manager further configured to present, to a user interface, the performance characteristic and the salvage value for the damaged component.Type: GrantFiled: January 19, 2017Date of Patent: November 10, 2020Assignee: International Business Machines CorporationInventors: Michael E. Gildein, II, Vijai Kalathur, Rajaram B. Krishnamurthy, Christine D. Mikijanic, Moses J. Vaughan
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Patent number: 10552304Abstract: Aspects of the present invention include a method, system and computer program product for utilizing various data to determine the effectiveness of a software testing procedure. The method includes preloading, by a processor, into a database data related to workloads and workload data, data related to analysis points, and customer data. The method also includes determining, by the processor, whether to modify a workload model, to run a workload or to perform one of post processing analytics or run time analytics. The method further includes performing, by the processor, one of post processing analytics or run time analytics of the data preloaded into the database.Type: GrantFiled: February 8, 2017Date of Patent: February 4, 2020Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Thomas W. Conti, Michael E. Gildein, II, Kyle R. Moser
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Patent number: 10540265Abstract: Aspects of the present invention include a method, system and computer program product for utilizing various data to determine the effectiveness of a software testing procedure. The method includes preloading, by a processor, into a database data related to workloads and workload data, data related to analysis points, and customer data. The method also includes determining, by the processor, whether to modify a workload model, to run a workload or to perform one of post processing analytics or run time analytics. The method further includes performing, by the processor, one of post processing analytics or run time analytics of the data preloaded into the database.Type: GrantFiled: June 30, 2016Date of Patent: January 21, 2020Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Thomas W. Conti, Michael E. Gildein, II, Kyle R. Moser
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Patent number: 10482133Abstract: Embodiments include methods, and computing systems, and computer program products for creating and editing documents. Aspects include creating a new document by a user using an interactive content manager system, and selecting one or more existing documents related to new document from a content database by user using a content source selection interface. Aspects also include performing content unit mining on the existing documents to extract a set of existing content units, and on the new document to extract a set of new content units, respectively, by a content unit mining and extraction module. Aspects further include comparing set of existing content units and the set of new content units to obtain a set of updated content units using a content unit comparison module, and updating the new document using the set of updated content units by the user using an interactive content manager module.Type: GrantFiled: September 7, 2016Date of Patent: November 19, 2019Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Kiera Caponi, Michael E. Gildein, II, Steven P. LaFalce, James A. O'Connor, William G. White
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Patent number: 10346936Abstract: A disposition manager configured to identify a damaged component of a damaged assembly by determining a measured first property value of a set of measured property values associated with the damaged component and obtained by a sensor is not within a range of acceptable first property values according to a specification of the damaged component. The disposition manager further configured to estimate a performance characteristic of the damaged component and a salvage value of the damaged component. The disposition manager further configured to present, to a user interface, the performance characteristic and the salvage value for the damaged component.Type: GrantFiled: September 12, 2017Date of Patent: July 9, 2019Assignee: International Business Machines CorporationInventors: Michael E. Gildein, II, Vijai Kalathur, Rajaram B. Krishnamurthy, Christine D. Mikijanic, Moses J. Vaughan
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Patent number: 10289530Abstract: Aspects of the present invention include a method, system and computer program product. The method includes obtaining, by a processor, customer data relating to a software workload environment of a customer, and obtaining, by the processor, test data relating to a test of a software system. The method also includes comparing, by the processor, the obtained customer data with the obtained test data to determine one or more statistical measures between the obtained customer data and the obtained test data, and displaying, by the processor, the determined one or more statistical measures between the obtained customer data and the obtained test data. The method further includes wherein the customer data contains multiple data points arranged in groups of analysis points, and wherein the test data contains multiple data points arranged in groups of analysis points.Type: GrantFiled: June 30, 2016Date of Patent: May 14, 2019Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Thomas W. Conti, Michael E. Gildein, II, Kyle R. Moser
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Patent number: 10275340Abstract: Aspects of the present invention include a method, system and computer program product. The method includes obtaining, by a processor, customer data relating to a software workload environment of a customer, and obtaining, by the processor, test data relating to a test of a software system. The method also includes comparing, by the processor, the obtained customer data with the obtained test data to determine one or more statistical measures between the obtained customer data and the obtained test data, and displaying, by the processor, the determined one or more statistical measures between the obtained customer data and the obtained test data. The method further includes wherein the customer data contains multiple data points arranged in groups of analysis points, and wherein the test data contains multiple data points arranged in groups of analysis points.Type: GrantFiled: February 6, 2017Date of Patent: April 30, 2019Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Thomas W. Conti, Michael E. Gildein, II, Kyle R. Moser
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Patent number: 10169384Abstract: An aspect of providing augmented reality model comparison and deviation detection includes receiving a three-dimensional (3D) model of an object that is associated with a domain, determining a set of characteristics of the object from the 3D model, and searching a domain-specific database for data matching the set of characteristics. The domain-specific database corresponds to the domain associated with the object. An aspect also includes determining an identification of the object from data in the domain-specific database that matches the set of characteristics. For each characteristic in the set of characteristics, and aspect further includes comparing each value of the characteristic to a corresponding value in the matching data of the domain-specific database, and calculating any variation between the corresponding value of the characteristic and the value of the matching data. Another aspect includes creating a searchable index of the matching data and corresponding variations.Type: GrantFiled: September 1, 2016Date of Patent: January 1, 2019Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Eli M. Dow, Erin M. Farr, Michael E. Gildein, II, Moses J. Vaughan
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Publication number: 20180204296Abstract: A disposition manager configured to identify a damaged component of a damaged assembly by determining a measured first property value of a set of measured property values associated with the damaged component and obtained by a sensor is not within a range of acceptable first property values according to a specification of the damaged component. The disposition manager further configured to estimate a performance characteristic of the damaged component and a salvage value of the damaged component. The disposition manager further configured to present, to a user interface, the performance characteristic and the salvage value for the damaged component.Type: ApplicationFiled: September 12, 2017Publication date: July 19, 2018Inventors: Michael E. Gildein, II, Vijai Kalathur, Rajaram B. Krishnamurthy, Christine D. Mikijanic, Moses J. Vaughan
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Publication number: 20180204295Abstract: A disposition manager configured to identify a damaged component of a damaged assembly by determining a measured first property value of a set of measured property values associated with the damaged component and obtained by a sensor is not within a range of acceptable first property values according to a specification of the damaged component. The disposition manager further configured to estimate a performance characteristic of the damaged component and a salvage value of the damaged component. The disposition manager further configured to present, to a user interface, the performance characteristic and the salvage value for the damaged component.Type: ApplicationFiled: January 19, 2017Publication date: July 19, 2018Inventors: Michael E. Gildein, II, Vijai Kalathur, Rajaram B. Krishnamurthy, Christine D. Mikijanic, Moses J. Vaughan
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Patent number: 9984674Abstract: An approach for augmenting a teleconference based on cognitive computing. A teleconference transcript is created based on speech-to-text conversion. A portion of the teleconference transcript is replaced based on a substitute word store and on cognitive computing text substitution. A second teleconference transcript and text-to-speech conversion creates augmented real-time audio. Participant audio and augmented audios are combined to create and output augmented audio to teleconference participants. Audio augmentation includes noise reduction, volume normalization, content change and natural language translation.Type: GrantFiled: September 14, 2015Date of Patent: May 29, 2018Assignee: International Business Machines CorporationInventors: Michael E. Gildein, II, Vijai Kalathur, Rajaram B. Krishnamurthy, Moses J. Vaughan
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Patent number: 9953509Abstract: A method, computer program product, and system for object location managing. The method including generating a first list including one or more personal objects based on a personal schedule of a user, generating a second list including one or more personal objects physically located within a predefined range of a checkpoint, comparing the first list to the second list to determine which personal objects are on both lists and which personal objects are missing, if any, from the second list, and notifying the user with the results of the comparison between the first list and the second list by activating an alarm.Type: GrantFiled: April 8, 2016Date of Patent: April 24, 2018Assignee: International Business Machines CorporationInventors: Michael E. Gildein, II, Vijai Kalathur, Rajaram B. Krishnamurthy, Christine D. Mikijanic, Moses J. Vaughan
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Publication number: 20180067911Abstract: Embodiments include methods, and computing systems, and computer program products for creating and editing documents. Aspects include creating a new document by a user using an interactive content manager system, and selecting one or more existing documents related to new document from a content database by user using a content source selection interface. Aspects also include performing content unit mining on the existing documents to extract a set of existing content units, and on the new document to extract a set of new content units, respectively, by a content unit mining and extraction module. Aspects further include comparing set of existing content units and the set of new content units to obtain a set of updated content units using a content unit comparison module, and updating the new document using the set of updated content units by the user using an interactive content manager module.Type: ApplicationFiled: September 7, 2016Publication date: March 8, 2018Inventors: Kiera Caponi, Michael E. Gildein, II, Steven P. LaFalce, James A. O'Connor, William G. White
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Publication number: 20180045531Abstract: A computer-implemented method includes responding to receiving a vehicle startup notification, by recording start location coordinates corresponding to that location where a vehicle is started. The method includes collecting onboard sensor data for the vehicle. The method includes tracking the vehicle's movement, based at least on the onboard sensor data to yield tracking data. The method includes storing the tracking data locally on the vehicle. The method includes responding to receiving a vehicle shutdown notification, by recording end location coordinates corresponding to that location where the vehicle is shut down. The method includes sending, via an external communication system, the start location coordinates, the tracking data, and the end location coordinates to an external system.Type: ApplicationFiled: August 12, 2016Publication date: February 15, 2018Inventors: Bryan P. Davidson, Michael E. Gildein, II, Angelo M. Quadara
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Publication number: 20180045532Abstract: A computer-implemented method includes responding to receiving a vehicle startup notification, by recording start location coordinates corresponding to that location where a vehicle is started. The method includes collecting onboard sensor data for the vehicle. The method includes tracking the vehicle's movement, based at least on the onboard sensor data to yield tracking data. The method includes storing the tracking data locally on the vehicle. The method includes responding to receiving a vehicle shutdown notification, by recording end location coordinates corresponding to that location where the vehicle is shut down. The method includes sending, via an external communication system, the start location coordinates, the tracking data, and the end location coordinates to an external system.Type: ApplicationFiled: October 24, 2017Publication date: February 15, 2018Inventors: Bryan P. Davidson, Michael E. Gildein, II, Angelo M. Quadara
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Patent number: 9882811Abstract: A computer-implemented method includes determining that network connectivity does not exist for a mobile data network. The computer-implemented method further includes initiating, via a wireless peer to peer communication protocol, a scan request to identify one or more peer devices, wherein each of one or more peer devices have a readiness score. The computer-implemented method further includes generating a routing table. The routing table includes the one or more peer devices located within a threshold distance. The computer-implemented method further includes generating a forwarding table. The forwarding table includes the one or more peer devices of the routing table that have a readiness score that exceeds a given threshold. The computer-implemented method further includes transmitting a data packet to each of the one or more peer devices of the forwarding table. A corresponding computer program product and computer system are also disclosed.Type: GrantFiled: February 16, 2017Date of Patent: January 30, 2018Assignee: International Business Machines CorporationInventors: Muneeb Arshad, Michael E. Gildein, II, Vijai Kalathur, Rajaram B. Krishnamurthy, Moses J. Vaughan
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Publication number: 20180004642Abstract: Aspects of the present invention include a method, system and computer program product for utilizing various data to determine the effectiveness of a software testing procedure. The method includes preloading, by a processor, into a database data related to workloads and workload data, data related to analysis points, and customer data. The method also includes determining, by the processor, whether to modify a workload model, to run a workload or to perform one of post processing analytics or run time analytics. The method further includes performing, by the processor, one of post processing analytics or run time analytics of the data preloaded into the database.Type: ApplicationFiled: February 8, 2017Publication date: January 4, 2018Inventors: Thomas W. Conti, Michael E. Gildein, II, Kyle R. Moser
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Publication number: 20180004632Abstract: Aspects of the present invention include a method, system and computer program product. The method includes obtaining, by a processor, customer data relating to a software workload environment of a customer, and obtaining, by the processor, test data relating to a test of a software system. The method also includes comparing, by the processor, the obtained customer data with the obtained test data to determine one or more statistical measures between the obtained customer data and the obtained test data, and displaying, by the processor, the determined one or more statistical measures between the obtained customer data and the obtained test data. The method further includes wherein the customer data contains multiple data points arranged in groups of analysis points, and wherein the test data contains multiple data points arranged in groups of analysis points.Type: ApplicationFiled: June 30, 2016Publication date: January 4, 2018Inventors: Thomas W. Conti, Michael E. Gildein, II, Kyle R. Moser