Abstract: Systems and methods are disclosed for enabling users to request information or services relating to a physical facility. One method includes receiving, from a device associated with a user, one or more of: a request to receive information about an asset or component of the facility, and a request to receive maintenance of an asset or component of the facility, wherein the request includes an identifier associated with the user and an identifier associated with the asset or component of the facility; accessing, based on the request, a database storing one or more user identifiers and one or more identifiers associated with a plurality of assets or components of the facility; and transmitting, to the device associated with the user, either a presentation of information about the asset or component of the facility, or a representation of a ticket for initiating maintenance of the asset or component of the facility.

Abstract: Systems and methods are disclosed for enabling users to request information or services relating to a physical facility. One method includes receiving, from a device associated with a user, one or more of: a request to receive information about an asset or component of the facility, and a request to receive maintenance of an asset or component of the facility, wherein the request includes an identifier associated with the user and an identifier associated with the asset or component of the facility; accessing, based on the request, a database storing one or more user identifiers and one or more identifiers associated with a plurality of assets or components of the facility; and transmitting, to the device associated with the user, either a presentation of information about the asset or component of the facility, or a representation of a ticket for initiating maintenance of the asset or component of the facility.

Abstract: Systems and methods are disclosed for enabling users to request information or services relating to a physical facility. One method includes receiving, from a device associated with a user, one or more of: a request to receive information about an asset or component of the facility, and a request to receive maintenance of an asset or component of the facility, wherein the request includes an identifier associated with the user and an identifier associated with the asset or component of the facility; accessing, based on the request, a database storing one or more user identifiers and one or more identifiers associated with a plurality of assets or components of the facility; and transmitting, to the device associated with the user, either a presentation of information about the asset or component of the facility, or a representation of a ticket for initiating maintenance of the asset or component of the facility.