Abstract: A process for creating a care plan comprising the steps of: a) receiving personal data in a computer system, such data identifying: i) personal characteristics of a human subject; and ii) conditions for which the human subject requires treatment; b) the computer system subjecting the personal data to software triggering rules which, based on the content of the personal data, allocates the personal data to a plurality of software base rule sets wherein each base rule set has rules for treating a respective condition; c) the computer system subjecting the personal data to the allocated base rule sets to generate a base care plan for each condition, wherein each base care plan has data representative of action steps for treating the respective condition; d) the computer system subjecting each base care plan to software comparison rules to identify conflicts between the base care plans; and e) the computer system subjecting conflicts between the base care plans to software resolution rules to resolve at least som