Abstract: Embodiments are directed to managing interactions for scheduling resources. Resources unassigned to one or more open appointments may be determined. Determining whether one or more qualified clients that may be one or more dependent clients based on one or more selection models. If qualified clients may be dependents, guardians may be determined for each dependent based on an association of the guardians with the dependent clients. An open appointment may be reserved by a guardian on behalf of a dependent client associated with the guardian based on the guardian accepting an invitation to the open appointment.

Abstract: A system and process for augmenting automated agents to search network based data stores generate a set of rules that describes the contents contained within structured data stores. This set of rules allows an automated agent to perform a focused search of a structured data store, thus eliminating searching for unnecessary content. The structure of the data store is defined and entities are categorized. Additionally, templates are created defining data, such as metadata fields, related to the entities. These definitions, categorizations, and templates are incorporated into the set of rules, which is utilized by the agent to search a data store on a network, such as a web site.