Abstract: A method for optimizing and categorizing equipment diagnostic messages with different steps. The method comprises at least one equipment diagnostic unit which monitors at least one equipment diagnostic message outputted from an equipment during at least a portion of an equipment maintenance workflow. The method also comprises at least one historical database that correlates a historical equipment diagnostic message with an equipment failure database. The method also contains at least one maintenance database that contains information regarding the status of an ongoing maintenance of the equipment and a future maintenance in the equipment maintenance workflow. Finally, the method contains a centralized communication platform wherein the centralized communication platform receives different types of information including at least one equipment diagnostic unit, at least one historical database, and at least one maintenance database.