Patents by Inventor Michael J. Neilan
Michael J. Neilan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 9355238Abstract: A method of providing secure authentication of a service user at a self-service terminal is described. The method comprises: detecting attempted access by the service user to a restricted function on the self-service terminal; ascertaining if a removable storage device is in communication with the self-service terminal; in the event that a removable storage device is not in communication with the self-service terminal, denying access to the restricted function; in the event that a removable storage device is in communication with the self-service terminal, prompting the service user to enter login credentials. The method further comprises comparing the entered login credentials with access details stored on the removable storage device; denying access to the restricted function if the entered login credentials do not comply with the access details; permitting access to the restricted function if the login credentials do comply with the access details; and storing details relating to the access.Type: GrantFiled: May 26, 2010Date of Patent: May 31, 2016Assignee: NCR CorporationInventors: Colin Herkes, Michael J. Neilan
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Patent number: 8078912Abstract: A self-service terminal comprises a pc core; at least one module coupled to the pc core; a control application executing on the pc core for controlling the operation of the terminal; and a management application executing on the pc core. The management application is arranged to (i) monitor state of health of the pc core, the control application, and the at least one module, (ii) detect a fault state at any of the pc core, the control application, and the at least one module, (iii) monitor the control application to ascertain if a filter criterion is satisfied, and (iv) transmit a fault signal from the terminal only if the filter criterion is not satisfied.Type: GrantFiled: March 6, 2009Date of Patent: December 13, 2011Assignee: NCR CorporationInventors: Michael J. Neilan, Gordon Chisholm
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Publication number: 20110296194Abstract: A method of providing secure authentication of a service user at a self-service terminal is described. The method comprises: detecting attempted access by the service user to a restricted function on the self-service terminal; ascertaining if a removable storage device is in communication with the self-service terminal; in the event that a removable storage device is not in communication with the self-service terminal, denying access to the restricted function; in the event that a removable storage device is in communication with the self-service terminal, prompting the service user to enter login credentials. The method further comprises comparing the entered login credentials with access details stored on the removable storage device; denying access to the restricted function if the entered login credentials do not comply with the access details; permitting access to the restricted function if the login credentials do comply with the access details; and storing details relating to the access.Type: ApplicationFiled: May 26, 2010Publication date: December 1, 2011Applicant: NCR CORPORAITONInventors: Colin Herkes, Michael J. Neilan
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Patent number: 7774649Abstract: A self-service terminal comprises a pc core and at least one module, which can be powered down independently of the pc core, the terminal has a control application and an agent arranged to monitor the fault state of the at least one module and cause a fault signal to be sent from the self-service terminal when the fault state of the at least one module is characteristic of a problem with the at least one module. The agent is arranged to determine if the module has been powered down; whereupon the fault signal is buffered until the module is powered up and a determination as to the fault state of the module is again made. The fault signal is only sent if the fault state still indicates there to be a problem with the at least one module.Type: GrantFiled: January 31, 2008Date of Patent: August 10, 2010Assignee: NCR CorporationInventor: Michael J. Neilan
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Publication number: 20090299800Abstract: Maintenance schedules and costs for a network of self-service terminals are generated based upon usage data for respective peripheral devices at each of the self-service terminals.Type: ApplicationFiled: May 30, 2008Publication date: December 3, 2009Inventor: Michael J. Neilan
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Patent number: 7575160Abstract: A method of validating machine components in a self-service terminal is disclosed which comprises providing at least one machine component with a machine readable identifier and reading identity data from the machine readable identifier using a processing unit. The identity data is compared with identity data stored in the memory of the processing unit to determine if the identity of a component has changed. If the identity has changed, the processing unit compares the identity data with source data to determine if the component is from a trusted source. In one embodiment, the self service terminal is an ATM and the components are an encrypting Personal Identification Number (PIN) pad, a cash dispenser unit and a card reader.Type: GrantFiled: September 15, 2006Date of Patent: August 18, 2009Assignee: NCR CorporationInventors: Alexander W. Whytock, Michael J. Neilan, James Henderson
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Publication number: 20090199050Abstract: A self-service terminal comprises a pc core and at least one module, which can be powered down independently of the pc core, the terminal has a control application and an agent arranged to monitor the fault state of the at least one module and cause a fault signal to be sent from the self-service terminal when the fault state of the at least one module is characteristic of a problem with the at least one module. The agent is arranged to determine if the module has been powered down; whereupon the fault signal is buffered until the module is powered up and a determination as to the fault state of the module is again made. The fault signal is only sent if the fault state still indicates there to be a problem with the at least one module.Type: ApplicationFiled: January 31, 2008Publication date: August 6, 2009Inventor: Michael J. Neilan
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Publication number: 20090199053Abstract: A self-service terminal comprises a pc core; at least one module coupled to the pc core; a control application executing on the pc core for controlling the operation of the terminal; and a management application executing on the pc core. The management application is arranged to (i) monitor state of health of the pc core, the control application, and the at least one module, (ii) detect a fault state at any of the pc core, the control application, and the at least one module, (iii) monitor the control application to ascertain if a filter criterion is satisfied, and (iv) transmit a fault signal from the terminal only if the filter criterion is not satisfied.Type: ApplicationFiled: March 6, 2009Publication date: August 6, 2009Inventors: Michael J. Neilan, Gordon Chisholm
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Publication number: 20080067232Abstract: A method of validating machine components in a self-service terminal is disclosed which comprises providing at least one machine component with a machine readable identifier and reading identity data from the machine readable identifier using a processing unit. The identity data is compared with identity data stored in the memory of the processing unit to determine if the identity of a component has changed. If the identity has changed, the processing unit compares the identity data with source data to determine if the component is from a trusted source. In one embodiment, the self service terminal is an ATM and the components are an encrypting Personal Identification Number (PIN) pad, a cash dispenser unit and a card reader.Type: ApplicationFiled: September 15, 2006Publication date: March 20, 2008Inventors: Alexander W. Whytock, Michael J. Neilan, James Henderson