Abstract: Embodiments of the present disclosure generally relate to aspects of an Internet-accessible brand management system (BMS) that allows marketers (e.g., corporations, organizations, etc.) to efficiently organize, create, maintain, and display content associated with many brand categories or brand items within a brand category on a single social media system (SMS) page/account, or alternatively, across many SMS pages or accounts with one or more common content themes. Administrators/developers of individual marketing pages or accounts (global and local) may update their pages through the BMS using standard configurable templates. The system may integrate content from one or more developers to create content for varying pages (for example, by incorporating some global content into local pages according to configurable rules, or vice versa).

Abstract: System and method for managing marketing programs on multiple social media systems. The method includes the steps of creating a message for one or more social media systems associated with a marketing program. The message is created via a social relationship management (SRM) system that interfaces with the social media systems. The message may be a simple text message or a multimedia message. Next, delivery of the developed message to the social media systems programs is scheduled. The SRM further customizes the message format according to the rules and requirements of the corresponding social networking systems, before publishing the customized message to the social media systems at the scheduled time. The published messages are monitored and appropriate insights are drawn from the monitored messages and their responses by social media system members.

Abstract: In one aspect, the present disclosure relates to a method, in a computer network, for generating social index scores associated with key terms within web-based social network sites. Generally, the method comprises the steps of receiving an input of the key terms from a user, generating search queries from the key terms, providing the generated search queries to the web-based social network sites, capturing search results received from the web-based social network sites in response to the provided search queries, generating, from the captured search results, the social index scores using a processing algorithm, storing the generated social index scores in at least one database, and, providing at least one representation of the generated social index scores to the user in one or more of numerical, visual, and printed form.