Abstract: A method of improving an employee Net Promoter Score (eNPS) for an entity is disclosed. Based on an enablement of an eNPS feature in an administrative user interface, an eNPS survey question is added to one or more question banks associated with one or more surveys. Anonymous answers to the eNPS survey question are collected from a plurality of employees of an entity. An eNPS score for the entity is calculated. The calculating of the eNPS score includes subtracting a percentage of detractors from a percentage of promoters. Based on the eNPS score, one or more suggested actions are generated for improving the eNPS score for the entity. User interface elements pertaining to the one or more suggested actions are caused to be surfaced in the administrative user interface to allow one or more users to signal one or more intentions to implement the one or more suggested actions.

Abstract: A method of collecting anonymous feedback is disclosed. An anonymous input toggle is associated with one or more input mechanisms. Based on the anonymous input toggle being turned on, it is detected that the user has submitted anonymous feedback data with respect to the one or more input mechanisms. The anonymous feedback data is stored in a database such that identifying information about the user is inaccessible to one or more other users. One or more specialized user interfaces are provided to the one or more other users for submitting a reply to the anonymous feedback. The one or more specialized user interfaces are configured to not present the identifying information. The user is notified, via one or more additional specialized user interfaces, of the submitting of the reply to the anonymous feedback.