Abstract: An issue reporting and detection system is discussed. A user can capture an image with a mobile device of an issue at a location in a facility. An application executing on the mobile device can receive an input associated with the image. The mobile application can transmit image and the input associated with the image to a computing system which can determine a location at which the image was taken in the facility. The computing system can transmit a command to a UAGV to navigate to the determined location of the facility where the UAGV can capture an image using an image capturing device coupled to the UAGV, of the reported issue at the location in the facility. The UAGV can transmit the image to the computing system to confirm the type of the facility issue based on the image captured by the UAGV. The computing system can transmit an appropriate alert after confirming the issue.