Abstract: A system for supporting distributed interaction with a user during a workflow process is described. The system comprises a centrally stored graphical representation of the workflow process. A plurality of users located remotely from the centrally stored representation and related to each other in a user hierarchy each have access to a version of the representation. The system further comprises referral means provided within each version of the representation to generate a referral message. The referral means is arranged to send the message to a reviewer in a next higher level in the user hierarchy.

Abstract: A system for distributing a new version of a graphical user interface (GUI) to a user is described. The system comprises a central store retaining a GUI representation of a workflow process. A plurality of users, each having access to a version of a previous representation, are located remotely from the central store and related to each other in a user hierarchy below the central store. The system further comprises comparing means for comparing the new version of the representation with a user's previous version of the representation to determine any differences; forwarding means for forwarding those differences to the user associated with that version of the representation for consideration; and reviewing means provided within each previous version of the representation. The reviewing means is arranged to accept or reject the differences and to convey an acceptance or rejection to a higher level within the hierarchy.

Abstract: A graphical user interface (GUI) for interacting with a user during a workflow process is described. The GUI comprises a page including a plurality of interlinked nodes which graphically represent the structure of a plurality of interlinked steps of a stored workflow process; data entry means for entering data relating to a particular selected node; wherein the node has a unique relationship with a step in the workflow process; pathway means for determining a particular path through the workflow process using the entered data; and means for graphically representing the resultant path through the workflow process in the page.