Abstract: The use of subscriber identifiers in a voice directed telecommunications system employing automatic speaker recognition is enhanced such that a group of subscribers may share the same identifier.

Abstract: The versatility of a voice directed communications system is enhanced by centralizing voice verification and recognition apparatus and employing a frame relay network to connect such apparatus to individual ones of a plurality of platforms, each operative for establishing telephone calls in response to receipt of verbal directions from respective callers. In addition, each such platform is associated with a communications network node, such as an operator service position system, so that a caller need only dial a few telephone digits, e.g., the digits zero and zero, to access a respective one of the platforms.

Abstract: A facility is provided for allowing a caller to place a telephone call by merely uttering a label identifying a desired called destination and to charge the telephone call to a particular billing account by merely uttering a label identifying that account. Alternatively, the caller may place the call by dialing or uttering the telephone number of the called destination or by entering a speed dial code associated with that telephone number.