Abstract: Novel tools and techniques are provided for implementing real-time fault management or real-time fault management system (“RFM”). In various embodiments, RFM may receive alerts from or associated with network devices (e.g., layer 2, 3, and/or 4 devices, or the like) that are disposed in a plurality of disparate networks that may utilize different alert management protocols and/or different fault management protocols. RFM may collect, enrich, normalize, aggregate, and display the alerts in a user interface to facilitate addressing of the alerts by a user. To enable continuous and real-time functionality, RFM may be implemented in a plurality of siloed platforms in a primary data center, with processing of alerts being load balanced across the siloed platforms, with mirrored group of siloed platforms in a secondary data center located geographically distant from the primary data center and configured to be on “hot standby” and to completely take over RFM processing operations.

Abstract: Novel tools and techniques are provided for implementing real-time fault management or real-time fault management system (“RFM”). In various embodiments, RFM may receive alerts from or associated with network devices (e.g., layer 2, 3, and/or 4 devices, or the like) that are disposed in a plurality of disparate networks that may utilize different alert management protocols and/or different fault management protocols. RFM may collect, enrich, normalize, aggregate, and display the alerts in a user interface to facilitate addressing of the alerts by a user. To enable continuous and real-time functionality, RFM may be implemented in a plurality of siloed platforms in a primary data center, with processing of alerts being load balanced across the siloed platforms, with mirrored group of siloed platforms in a secondary data center located geographically distant from the primary data center and configured to be on “hot standby” and to completely take over RFM processing operations.

Abstract: Novel tools and techniques are provided for implementing real-time fault management or real-time fault management system (“RFM”). In various embodiments, RFM may receive alerts from or associated with network devices (e.g., layer 2, 3, and/or 4 devices, or the like) that are disposed in a plurality of disparate networks that may utilize different alert management protocols and/or different fault management protocols. RFM may collect, enrich, normalize, aggregate, and display the alerts in a user interface to facilitate addressing of the alerts by a user. To enable continuous and real-time functionality, RFM may be implemented in a plurality of siloed platforms in a primary data center, with processing of alerts being load balanced across the siloed platforms, with mirrored group of siloed platforms in a secondary data center located geographically distant from the primary data center and configured to be on “hot standby” and to completely take over RFM processing operations.

Abstract: Novel tools and techniques are provided for implementing real-time fault management or real-time fault management system (“RFM”). In various embodiments, RFM may receive alerts from or associated with network devices (e.g., layer 2, 3, and/or 4 devices, or the like) that are disposed in a plurality of disparate networks that may utilize different alert management protocols and/or different fault management protocols. RFM may collect, enrich, normalize, aggregate, and display the alerts in a user interface to facilitate addressing of the alerts by a user. To enable continuous and real-time functionality, RFM may be implemented in a plurality of siloed platforms in a primary data center, with processing of alerts being load balanced across the siloed platforms, with mirrored group of siloed platforms in a secondary data center located geographically distant from the primary data center and configured to be on “hot standby” and to completely take over RFM processing operations.

Abstract: The invention presents a computerized method for tracking equipment repair that begins by receiving an equipment identification of an item of equipment to be repaired from a user through a graphic user interface. The invention provides the user with a list of common problems for that item of equipment (and similar equipment) and a component hierarchy for the item of equipment. The invention allows the user to browse through multiple levels of the component hierarchy and select a major component, a minor component, or a subcomponent from the component hierarchy. The invention receives diagnosis input from the user optionally selecting one of the problems and/or a component from the component hierarchy and, in response, provides the user with detailed information regarding the problem or component selected by the user.

Abstract: A solar window which can alternatively act either as a passive solar heat collector or an active solar heat collector. A substantially transparent pair of panels are mounted in opposed position to each other and define a chamber therebetween. When it is desired to admit solar energy to the structure in which the window is mounted, air is permitted to be retained in the chamber and sunlight to pass through the window to thus heat the interior of the structure. When heat is not required in the structure, a second fluid which may be an optically dense solar energy absorbent or reflective fluid is passed through the chamber so as to respectively absorb or reflect the sunlight passing into the chamber, and in this way reduce the amount of solar heat passing through the window, and, in the case of an absorbent fluid, to retain the heat for later use.

Abstract: Structural plastic materials are normally not resistant to elevated temperatures, and accordingly presently have only limited applications in solar energy collection devices despite their decided cost advantages. The present invention enables the widespread use of such plastic materials, in fact enables the essentially complete construction of solar collection devices thereof. An optically dense radiant heat absorbable fluid is passed through the device and utilized to collect solar energy from such devices. Should such fluid not be present within the device for any reason, e.g. upon pump failure, sunlight entering is positively directed outwardly thereof. Preferably the outward direction of sunlight from the fluid receiving chamber is accomplished by providing one of the surfaces forming such chamber with a highly reflective surface so that the sun's rays are outwardly deflected.