Abstract: A form for constructing a foundation for batter’s and catcher’s boxes and supporting a home plate in a support structure of a synthetic turf field for playing baseball or softball includes a hollow frame comprising an open upper surface and an open lower surface, the hollow frame sized to extend under the batter’s and catcher’s boxes, and a home plate frame supportable by the hollow frame, the home plate frame having a cavity for receiving the home plate.

Abstract: A Business system for Content Adaptive Learning for assisting teams with continuous improvement of customer service by a 360 degree view (Agent, Customer, & Manager) of their performance against goals and performance measures, enabled by a set of processes and methods which create a Learning Center, a set of processes and methods which enable Real-Time Content Detection, a set of processes and methods which create a set of Proactive Behaviors, a set of processes and methods enabling Learning and a set of processes and methods enabling Behavior Change.