Patents by Inventor Michael Munro

Michael Munro has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11818291
    Abstract: Real-time speech analytics (RTSA) provides maintaining real-time speech conditions, rules, and triggers, and real-time actions and alerts to take. A call between a user and an agent is received at an agent computing device. The call is monitored to detect in the call one of the real-time speech conditions, rules, and triggers. Based on the detection, at least one real-time action and/or alert is initiated.
    Type: Grant
    Filed: September 1, 2021
    Date of Patent: November 14, 2023
    Assignee: Verint Americas Inc.
    Inventors: David Warren Singer, Daniel Thomas Spohrer, Marc Adam Calahan, Paul Michael Munro, Gary Andrew Duke, Padraig Carberry, Christopher Jerome Schnurr
  • Patent number: 11787245
    Abstract: An article of manufacture for providing a theft-proof trailer hitch tongue is disclosed.
    Type: Grant
    Filed: August 6, 2021
    Date of Patent: October 17, 2023
    Inventor: Michael Munro
  • Publication number: 20230042268
    Abstract: An article of manufacture for providing a double-hinged folding trailer according to the present invention is disclosed.
    Type: Application
    Filed: August 6, 2021
    Publication date: February 9, 2023
    Applicant: Versatile Products, Inc.
    Inventor: Michael Munro
  • Publication number: 20230037989
    Abstract: An article of manufacture for providing a theft-proof trailer hitch tongue is disclosed.
    Type: Application
    Filed: August 6, 2021
    Publication date: February 9, 2023
    Applicant: Versatile Products, Inc.
    Inventor: Michael Munro
  • Publication number: 20230041823
    Abstract: An article of manufacture for providing a mobile jack rack supporting a plurality of uses is disclosed. The mobile jack rack has a tow bar for coupling to a vehicle trailer towing receiver, an upper support platform having a front side coupled to the tow bar and a plurality of sliding support flanges coupled to an upper side, a manual scissor jack coupled to an underside of the upper support platform, the manual scissor jack having a manual hand crank, a lower support base having a top side coupled to an opposite side of the manual scissor jack, a steering bar hinge coupled between the manual hand crank and the manual scissor jack to position the manual hand crank in an orientation allowing the manual hand crank to be used as a steering bar, a plurality of locking wheels coupled to an underside of the lower support platform, and a component coupled to the plurality of support flanges.
    Type: Application
    Filed: August 6, 2021
    Publication date: February 9, 2023
    Applicant: Versatile Products, Inc.
    Inventor: Michael Munro
  • Publication number: 20210400139
    Abstract: Real-time speech analytics (RTSA) provides maintaining real-time speech conditions, rules, and triggers, and real-time actions and alerts to take. A call between a user and an agent is received at an agent computing device. The call is monitored to detect in the call one of the real-time speech conditions, rules, and triggers. Based on the detection, at least one real-time action and/or alert is initiated.
    Type: Application
    Filed: September 1, 2021
    Publication date: December 23, 2021
    Inventors: David Warren Singer, Daniel Thomas Spohrer, Marc Adam Calahan, Paul Michael Munro, Gary Andrew Duke, Padraig Carberry, Christopher Jerome Schnurr
  • Patent number: 11190640
    Abstract: Real-time speech analytics (RTSA) provides maintaining real-time speech conditions, rules, and triggers, and real-time actions and alerts to take. A call between a user and an agent is received at an agent computing device. The call is monitored to detect in the call one of the real-time speech conditions, rules, and triggers. Based on the detection, at least one real-time action and/or alert is initiated.
    Type: Grant
    Filed: May 9, 2019
    Date of Patent: November 30, 2021
    Assignee: VERINT AMERICAS INC.
    Inventors: David Warren Singer, Daniel Thomas Spohrer, Marc Adam Calahan, Paul Michael Munro, Gary Andrew Duke, Padraig Carberry, Christopher Jerome Schnurr
  • Patent number: 11043810
    Abstract: A method for managing power quality events in an electrical system includes processing electrical measurement data from or derived from energy-related signals captured by at least one intelligent electronic device (IED) to identify at least one power quality event associated with one or more loads monitored by the at least one IED. The method also includes determining at least one means for mitigating or eliminating an impact (and/or reducing a recovery time) of the at least one identified power quality event on the electrical system based, at least in part, on an evaluation of a dynamic tolerance curve associated with one or more loads in the electrical system. The method further includes applying one or more of the at least one means for mitigating or eliminating the impact (and/or reducing the recovery time) to selected portions or zones of the electrical system.
    Type: Grant
    Filed: December 27, 2018
    Date of Patent: June 22, 2021
    Assignee: Schneider Electric USA, Inc.
    Inventors: Jon A. Bickel, Michael A. Munro
  • Publication number: 20200358898
    Abstract: Real-time speech analytics (RTSA) provides maintaining real-time speech conditions, rules, and triggers, and real-time actions and alerts to take. A call between a user and an agent is received at an agent computing device. The call is monitored to detect in the call one of the real-time speech conditions, rules, and triggers. Based on the detection, at least one real-time action and/or alert is initiated.
    Type: Application
    Filed: May 9, 2019
    Publication date: November 12, 2020
    Inventors: David Warren Singer, Daniel Thomas Spohrer, Marc Adam Calahan, Paul Michael Munro, Gary Andrew Duke, Padraig Carberry, Christopher Jerome Schnurr
  • Publication number: 20200014207
    Abstract: A method for managing power quality events in an electrical system includes processing electrical measurement data from or derived from energy-related signals captured by at least one intelligent electronic device (IED) to identify at least one power quality event associated with one or more loads monitored by the at least one IED. The method also includes determining at least one means for mitigating or eliminating an impact (and/or reducing a recovery time) of the at least one identified power quality event on the electrical system based, at least in part, on an evaluation of a dynamic tolerance curve associated with one or more loads in the electrical system. The method further includes applying one or more of the at least one means for mitigating or eliminating the impact (and/or reducing the recovery time) to selected portions or zones of the electrical system.
    Type: Application
    Filed: December 27, 2018
    Publication date: January 9, 2020
    Applicant: Schneider Electric USA, Inc.
    Inventors: Jon A. Bickel, Michael A. Munro
  • Publication number: 20170332998
    Abstract: A system for imaging and treating tissue comprises a probe having a deflectable distal tip for carrying an imaging array and a delivery needle for advancement within a field of view of the imaging array. Optionally, the needle will carry a plurality of tines which may be selectively radially deployed from the needle. The imaging array will preferably be provided in a separate, removable component.
    Type: Application
    Filed: May 30, 2012
    Publication date: November 23, 2017
    Applicant: Gynesonics, Inc.
    Inventors: Robert K. Deckman, Brian Placek, Michael A. Munro, Craig Gerbi, Jessica Grossman
  • Publication number: 20130137979
    Abstract: A system for imaging and treating tissue comprises a probe having a deflectable distal tip for carrying an imaging array and a delivery needle for advancement within a field of view of the imaging array. Optionally, the needle will carry a plurality of tines which may be selectively radially deployed from the needle. The imaging array will preferably be provided in a separate, removable component.
    Type: Application
    Filed: May 30, 2012
    Publication date: May 30, 2013
    Applicant: Gynesonics, Inc.
    Inventors: Robert K. Deckman, Brian Placek, Michael A. Munro, Craig Gerbi, Jessica Grossman
  • Publication number: 20020016992
    Abstract: An adjustable collapsing cot is disclosed which can be utilized in numerous situations including evacuations and military operations. The cot includes an outer frame member and an inner frame member which are both preferably divided into two sections and are both pivotable approximate their center point. Either section of the inner frame member can be adjusted to one or more elevation angles with respect to the outer frame member as desired by the user. A spring loaded webbing material is provided to safely support and cradle the user. Preferably, a mattress is provided and is disposed on top of the spring loaded webbing. One or more restraint belts can be provided to safely secure the user while he or she is utilizing the cot. Several accessories items, including an intervenes pole, message flag and miscellaneous item bag/compartment can be provided and attached to the cot. When it is desired to move the cot, the cot can be folded into an easily transportable configuration.
    Type: Application
    Filed: July 2, 2001
    Publication date: February 14, 2002
    Inventor: Michael Munro Weston
  • Publication number: 20020004191
    Abstract: An interactive on-line music training system for teaching music to students comprises a Student Station, a Teacher Station, and an Administrative Web Server connected over a communications network. The Student Station includes a computer which is integrated with a MIDI device (e.g. MIDI keyboard). The Administrative Web Server maintains a database for storing data related to the Student's performance. The Student uses the MIDI device to interact with the music course. As the Student traverses the music course, lessons and activities as well as the applicable MIDI files are downloaded from the Administrative Web Server to the Student Station's computer. The Student's responses to exercises are stored as a MIDI file on the student computer. Upon completion of a lesson, an activity is presented to the Student.
    Type: Application
    Filed: May 22, 2001
    Publication date: January 10, 2002
    Inventors: Deanna Tice, Susan Douglas, Andrew Parsons, Stuart McClune, Alain Lussier, Ian Jonathan Perkins, Timothy Nachtigall, Michael Munro, Trevor Sawler, Michael Savoy
  • Patent number: 6253396
    Abstract: An adjustable collapsing cot is disclosed which can be utilized in numerous situations including evacuations and military operations. The cot includes an outer frame member and an inner frame member which are both preferably divided into two sections and are both pivotable approximate their center point. Either section of the inner frame member can be adjusted to one or more elevation angles with respect to the outer frame member as desired by the user. A spring loaded webbing material is provided to safely support and cradle the user. Preferably, a mattress is provided and is disposed on top of the spring loaded webbing. One or more restraint belts can be provided to safely secure the user while he or she is utilizing the cot. Several accessories items, including an intervenes pole, message flag and miscellaneous item bag/compartment can be provided and attached to the cot. When it is desired to move the cot, the cot can be folded into an easily transportable configuration.
    Type: Grant
    Filed: June 30, 1999
    Date of Patent: July 3, 2001
    Inventor: Michael Munro Weston
  • Patent number: 6151730
    Abstract: An adjustable collapsing cot is disclosed which can be utilized in numerous situations including evacuations and military operations. The cot includes an outer frame member and an inner frame member which are both preferably divided into two sections and are both pivotable approximate their center point. Either section of the inner frame member can be adjusted to one or more elevation angles with respect to the outer frame member as desired by the user. A spring loaded webbing material is provided to safely support and cradle the user. Preferably, a mattress is provided and is disposed on top of the spring loaded webbing. One or more restraint belts can be provided to safely secure the user while he or she is utilizing the cot. Several accessories items, including an intervenes pole, message flag and miscellaneous item bag/compartment can be provided and attached to the cot. When it is desired to move the cot, the cot can be folded into an easily transportable configuration.
    Type: Grant
    Filed: August 22, 1997
    Date of Patent: November 28, 2000
    Inventor: Michael Munro Weston