Abstract: Prioritizing a customer service agent's responses to customer messages. In one form, an expected response time target is determined based on a time interval between sending an agent response and receiving a customer response from a particular customer. In other forms, other objective factors, such as message intervals, customer properties, and message properties, are used to determine the expected response time target. In yet other forms, a customer conversation can be automatically closed if the customer does not respond within a predetermined maximum time interval.

Abstract: One aspect of the present disclosure discloses a probe, including a probe body having a center axis defining a proximal end and a distal end and including an aperture in the distal end; a window affixed in the aperture, wherein the window is substantially optically transparent; and a flange adjoining the proximal end of the probe body, the flange including a sealing surface and a sealing edge, wherein the flange separates an in-process portion of the probe from an ex-process portion of the probe, the in-process portion including at least the probe body, the sealing surface and the sealing edge, where at least the in-process portion of the probe consists essentially of an austenitic stainless steel material. Further aspects include a computer product configured to execute a method employing the probe.

Abstract: Systems and methods for classifying product feedback by an electronic device are described. According to certain aspects, an electronic device may receive consumer feedback entries associated with various products, where each entry may include an initial classification. The electronic device may analyze each entry using a machine learning model to determine a subsequent classification for the entry. When there is a mismatch between classifications, the electronic device may present information associated with the entry for review by a user, where the user may specify a final classification for the entry, and the electronic device may update the machine learning model for use in subsequent analyses.

Abstract: A rotor bearing system configured to operatively couple a progressing cavity machine to an external device can comprise a housing including an inner surface defining a first bore extending through the housing along a central axis, a first bearing arranged on the inner surface, and a shaft member including an outer surface extending between a proximal portion and a distal portion of the shaft member and a second bearing arranged on the outer surface, the second bearing the second bearing configured to contact the first bearing to limit eccentric motion of the driveshaft of the external device and the rotor head of the progressing cavity machine relative to a stator of the progressing cavity machine during rotation of the rotor head, the shaft member, and the driveshaft.

Abstract: A vehicle for collecting image data of a target object for generating a classifier. The vehicle includes an image sensor and an electronic processor. The electronic processor is configured to determine a plurality of potential trajectories of the vehicle, determine, for each of the plurality of potential trajectories of the vehicle, a total number of views including the target object that would be captured by the image sensor as the vehicle moved along the respective trajectory, and determine a key trajectory of the vehicle from the plurality of potential trajectories based on the total number of views including the target of the key trajectory.

Abstract: The invention provides a compound of formula (0): or a pharmaceutically acceptable salt, N-oxide or tautomer thereof; wherein: n is 1 or 2; X is CH or N; Y is selected from CH and C—F; Z is selected from C—Rz and N; R1 is selected from: -(Alk1)t-Cyc1; wherein t is 0 or 1; Optionally substituted C1-6 acyclic hydrocarbon groups R2 is selected from hydrogen; halogen; and C1-3 hydrocarbon groups optionally substituted with one or more fluorine atoms; R3 is hydrogen or a group L1-R7; R4 is selected from hydrogen; methoxy; and optionally substituted C1-3 alkyl; and R4a is selected from hydrogen and a C1-3 alkyl group; wherein Rz, Alk1, Cyc1, L1 and R7 are defined herein; provided that the compound is other than 6-benzyl-3-{2-[(2-methylpyrimidin-4-yl)amino]pyridin-4-yl}-7,8-dihydro-1,6-naphthyridin-5(6H)-one and 3-{2-[(2-methylpyrimidin-4-yl)amino]pyridin-4-yl}-7,8-dihydro-1,6-naphthyridin-5(6H)-one and salts and tautomers thereof.

Abstract: Errors encountered by executing applications can be recorded in one or more logs. A search engine can be configured to retrieve error data from the one or more logs using pre-specified rules. A portion of the error data can be included in a small portable message (e.g., SMS text message) and sent to the developers or administrators of the applications. An administrative console can generate different visualizations based upon what errors the search engine retrieved.

Abstract: Various hardware and software configurations are described herein which provide improved security and control over protected data. In some embodiments, a computer includes a main motherboard card coupled to all input/output devices connected to the computer, and a trusted operating system operates on the main motherboard which includes an access control module for controlling access to the protected data in accordance with rules. The trusted operating system stores the protected data in an unprotected form only on the memory devices on the main motherboard. The computer may also have a computer card coupled to the main motherboard via a PCI bus, on which is operating a guest operating system session for handling requests for data from software applications on the computer.

Abstract: A semiconductor-on-insulator (e.g., silicon-on-insulator) structure having superior radio frequency device performance, and a method of preparing such a structure, is provided by utilizing a single crystal silicon handle wafer sliced from a float zone grown single crystal silicon ingot.

Abstract: A system includes an application instance or application environment instance and a first cloud service of a trusted cloud provider. The first cloud service is configured to receive an encrypted disk image and to launch the application instance or application environment instance. The system also includes a second cloud service of a first alternate cloud provider, which is configured to launch a first attestation service instance from an attestation disk image that includes a secret and to provide the secret to the application instance or application environment instance.

Abstract: Techniques are disclosed relating to database schemas. A computer system may receive a metadata document that describes an updated schema for a database that stores a plurality of records. The computer system may instantiate a set of processes to perform an upgrade routine to upgrade ones of the plurality of records to comply with the updated schema. While the set of processes are upgrading the records, the computer system may receive a request to perform an operation on one of the plurality of records. The computer system may detect that the record corresponds to an earlier schema version than a version of the updated schema of the metadata document and may upgrade the record to comply with that updated schema. After upgrading the record, the computer system may perform the requested operation on the record.

Abstract: An analog-to-digital (ADC) converter system and method of using the system that can be used in low power situations. The converter can periodically or recurrently turn off a reference standard in order to conserve power and instead using a stable supply source as a reference voltage. A precise conversion for signal from the analog to the digital domain while maintaining a low quiescent current.

Abstract: Among the various aspects of the present disclosure is the provision of a methods for increasing chemotherapy sensitivity or decreasing chemotherapy resistance using BET inhibitors.

Abstract: A system for near-surface geophysical subsurface imaging for detecting and characterizing subsurface heterogeneities comprises an instrument that outputs probing electromagnetic signals through a ground surface that interact and are affected by scattered signals of acoustic waves that travel through the ground surface and further senses vibrational modes of a subsurface below the ground surface; an imaging device that dynamically generates a time sequence of images of properties of the acoustic waves and maps elastic wave fields of the acoustic waves; and a processor that analyzes dynamic multi-wave data of the images to quantify spatial variations in the mechanical and viscoelastic properties of the subsurface.

Abstract: Traffic signal timing plans are derived from vehicle trajectory or probe data. The probe data is collected and archived in a datastore over a sample time on the order of weeks or longer. Probe data is corrected for clock drift, geo-fence filtered to a selected intersection, and then stop line crossings in the intersection are identified and analyzed along with related data to determine the timing plans and schedule for the intersection. In this way, access to government agency timing plans is obviated so as to save time and expense.

Abstract: An abradable material for a rub strip of a gas turbine engine component includes a polymer matrix, and an organic or inorganic filler distributed through the matrix, wherein the abradable material has a compression spring rate profile including: less than 50,000 lb/in at ?65° F., less than 35,000 lb/in at room temperature, and less than 35,000 lb/in at 200° F.

Abstract: The present disclosure generally relates to sharing workout content on electronic devices.

Abstract: Methods, apparatus, systems and articles of manufacture are disclosed to reduce read-modify-write cycles for non-aligned writes. An example apparatus includes a memory that includes a plurality of memory banks, an interface configured to be coupled to a central processing unit, the interface to obtain a write operation from the central processing unit, wherein the write operation is to write a subset of the plurality of memory banks, and bank processing logic coupled to the interface and to the memory, the bank processing logic to determine the subset of the plurality of memory banks to write based on the write operation, and determine whether to cause a read operation to be performed in response to the write operation based on whether a number of addresses in the subset of the plurality of memory banks to write satisfies a threshold.

Abstract: The present disclosure relates to the technical field of medical instrument and provides a passage establishment device for posterior spinal fusion minimally invasive surgery. The device includes: a tube, an interior of the tube includes a through hole penetrating through both axial ends of the tube, and a wall of the tube includes an opening portion. The tube of the passage establishment device of the present disclosure can be inserted between the vertebral bodies and can also be removed from between the vertebral bodies. The through hole of the tube forms a surgical passage for the fusion device to penetrate, which can safely protect human tissues and is convenient for doctors to perform follow-up operations. The tube can be installed quickly, and thus the operation time is shortened. It is easy to disassemble, clean, and disinfect the tube.

Abstract: Systems and methods are provided for generating and/or modifying a shopping list from a mobile advertisement. The advertisement can be targeted from a predefined algorithm, from multiple algorithms, or generated in real time based on items presented to a user. The advertisement may be random. When the advertisement is selected for viewing, it provides the option for saving information about the advertised product to a shopping list. The list may be a remote list that may be accessed via a deep link URL, a cloud-based storage solution, and/or it may be local to the mobile device.