Abstract: A computer-based system, technology architecture design, business process model, method, computer readable medium comprising software, and associated set of business services, for automatically determining business resolutions to municipal, state, and federal compliance rules, guidelines and legislation relating specifically to Mortgage and Credit Servicing (“Servicing”). Generic resolutions and normalized legislative information will be provided in human readable form via the internet by proprietary web search and querying applications. Specific resolutions for a loan or loan portfolio will be provided in computer readable via system interfaces. Resolutions are determined by means of rule-based processing technologies. Business Rules evaluate factors such as the location of a property or person, the life-cycle phase, status and disposition of the loan (e.g. 30 days delinquent, in foreclosure, subject to a modification program, etc.