Patents by Inventor Michael Quoc

Michael Quoc has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190197558
    Abstract: Disclosed are database systems, methods, apparatus, and computer program products for escalating data content to an associated database object. For instance, a data content item shared in an online forum can be processed to identify a characteristic. It can be determining whether the characteristic satisfies a first elevation condition identified by one or more data objects. Also, it can be determined whether an identified database record associated with a user satisfies a second elevation condition. Further, it can be determined whether a characteristic of the user satisfies a third elevation condition. When the elevation conditions are satisfied, a database record can be generated or updated to identify at least a portion of the data content item and identify an attribute of the user.
    Type: Application
    Filed: November 16, 2018
    Publication date: June 27, 2019
    Inventors: Chetanya Chauhan, Michael Quoc Luu, Vinodh Rajagopal, Peter White
  • Publication number: 20160379222
    Abstract: Disclosed are methods, apparatus, systems, and computer program products for escalating community content to an associated case. Characteristics of community content can be compared with rules to generate a customer service case record based on the community content.
    Type: Application
    Filed: June 26, 2015
    Publication date: December 29, 2016
    Inventors: Chetanya Chauhan, Michael Quoc Luu, Vinodh Rajagopal, Peter White
  • Patent number: 9495712
    Abstract: A device, system, and method are directed towards enabling a user to disambiguate an identity of a member included in a user's social network (USN), and towards enabling an operation to be performed based on information about the member. The USN is determined. The NID of the member is received. If the NID is non-unique within the USN, member distinctions are determined for members in the USN who are associated with the same NID. The member distinctions are sent to the user. The user makes a selection of one of the members associated with one of the member distinctions. Based on the selection, information about the selected member is received. The operation is enabled to be performed based on the information about the selected member. The operation may include addressing the selected member, enabling a communication between the user and the selected member, or the like.
    Type: Grant
    Filed: August 19, 2011
    Date of Patent: November 15, 2016
    Assignee: Yahoo! Inc.
    Inventors: Michael Quoc, Dan Wascovich, Matthew Fukuda, E. Stanley Ott, IV, F. Randall Farmer, Edward Ho, Jonathan James Trevor
  • Patent number: 8843551
    Abstract: A mobile device, system, and method are directed towards enabling an integrated display of live views. The integrated live views are generated by employing social networking information, including moods of a person, avatars, status of a member's activities including whether they are in an IM session, or the like. Integrated live views may include a live contact list, a group view, a friend view, an activity oriented view, a list of content, or the like, based on the mobile user's social networking information. By providing the mobile user with integrated live views of their social network, the mobile user may be able communicate with other members within the mobile social networking context, to obtain, and respond to invites from a social network member, provide opportunities for activities to other members, to grow their social network, and to consume content that is displayed relative to their social network.
    Type: Grant
    Filed: June 16, 2008
    Date of Patent: September 23, 2014
    Assignee: Yahoo! Inc.
    Inventors: Nathanael Joe Hayashi, E. Stanley Ott, IV, Audrey Y. Tsang, Matthew Fukuda, Daniel James Wascovich, Michael Quoc, Russell Alexander Beattie
  • Patent number: 8843560
    Abstract: A mobile device, system, and method are directed towards enabling an integrated display of live views. The integrated live views are generated by employing social networking information, including moods of a person, avatars, status of a member's activities including whether they are in an IM session, or the like. Integrated live views may include a live contact list, a group view, a friend view, an activity oriented view, a list of content, or the like, based on the mobile user's social networking information. By providing the mobile user with integrated live views of their social network, the mobile user may be able communicate with other members within the mobile social networking context, to obtain, and respond to invites from a social network member, provide opportunities for activities to other members, to grow their social network, and to consume content that is displayed relative to their social network.
    Type: Grant
    Filed: April 28, 2006
    Date of Patent: September 23, 2014
    Assignee: Yahoo! Inc.
    Inventors: Nathanael Joe Hayashi, E. Stanley Ott, IV, Audrey Y. Tsang, Matthew Fukuda, Dan Wascovich, Michael Quoc, Russell Beattie
  • Patent number: 8684506
    Abstract: An ink removal system includes a drip bib and a flexible member. The drip bib collects melted ink flowing down the face of a printhead and the flexible member captures ink dropping from the drip bib after an ink receptacle has received most of the ink collected by the drip bib. When the ink receptacle returns to the position where the receptacle catches melted ink from the drip bib, the receptacle also bends the flexible member and releases the captured ink, which falls into the ink receptacle.
    Type: Grant
    Filed: August 29, 2011
    Date of Patent: April 1, 2014
    Assignee: Xerox Corporation
    Inventors: Laurence S. Barker, Michael Quoc Lu, John R. Uchal
  • Patent number: 8599801
    Abstract: A device, system, and method are directed towards determining a start and/or an end time for a spontaneous event. A mobile device user creates a group for the spontaneous event, and sends the members an invite. During the event, members share media content and/or text messages with other members. Based, in part, on a flow of media content and/or text messages between the members, a determination of a start time and/or end time of the spontaneous event is automatically performed. The start time may be based on when the group is created and/or revised when a flow rate of the media content and/or messages exceed a threshold. The end time may be based on the flow rate being less than another threshold. The location of the spontaneous event may also be determined based on a location of the member's mobile devices during the event.
    Type: Grant
    Filed: February 1, 2007
    Date of Patent: December 3, 2013
    Assignee: Yahoo! Inc.
    Inventors: Andrew Baio, Daniel James Wascovich, Edward Ho, Edward Stanley Ott, IV, Gordon David Luk, Jr., Nathanael Joe Hayashi, Jonathan James Trevor, Leonard Lin, Matthew Fukuda, Michael Quoc
  • Patent number: 8434854
    Abstract: A printhead cleaning device includes a housing having an opening and an ink receptacle positioned within the opening. A member extends from the ink receptacle and through the opening. The member is configured to contact a faceplate of a printhead to enable liquid ink emitted onto the faceplate to move from across the member into the ink receptacle.
    Type: Grant
    Filed: October 19, 2011
    Date of Patent: May 7, 2013
    Assignee: Xerox Corporation
    Inventors: Robert E. Rosdahl, Jr., Michael Quoc Lu, John R. Uchal, Michael J. Severn
  • Publication number: 20130100203
    Abstract: A printhead cleaning device includes a housing having an opening and an ink receptacle positioned within the opening. A member extends from the ink receptacle and through the opening. The member is configured to contact a faceplate of a printhead to enable liquid ink emitted onto the faceplate to move from across the member into the ink receptacle.
    Type: Application
    Filed: October 19, 2011
    Publication date: April 25, 2013
    Applicant: Xerox Corporation
    Inventors: Robert E. Rosdahl, JR., Michael Quoc Lu, John R. Uchal, Michael J. Severn
  • Publication number: 20130050361
    Abstract: An ink removal system includes a drip bib and a flexible member. The drip bib collects melted ink flowing down the face of a printhead and the flexible member captures ink dropping from the drip bib after an ink receptacle has received most of the ink collected by the drip bib. When the ink receptacle returns to the position where the receptacle catches melted ink from the drip bib, the receptacle also bends the flexible member and releases the captured ink, which falls into the ink receptacle.
    Type: Application
    Filed: August 29, 2011
    Publication date: February 28, 2013
    Applicant: XEROX CORPORATION
    Inventors: Laurence S. Barker, Michael Quoc Lu, John R. Uchal
  • Patent number: 8382239
    Abstract: A printhead cleaning device includes a housing having an opening and an ink receptacle positioned within the opening. A member has a first end positioned in the ink receptacle and a second end that extends out of the opening in the housing. The member is configured to contact a drip bib and provide a path for liquid ink to move from the drip bib to the ink receptacle.
    Type: Grant
    Filed: January 31, 2011
    Date of Patent: February 26, 2013
    Assignee: Xerox Corporation
    Inventors: Roger G. Leighton, Michael Quoc Lu
  • Patent number: 8370349
    Abstract: A device, system, and method are directed towards enabling a mobile device user to perform a federated search across a plurality of disparate contact data stores, including a phone directory, IM store, an email address book, a buddy list, a social networking group, a SMS list, or any of a variety of other communication contact data stores. When a user inputs a character, a dynamic search is performed across the various contact data stores. The results of the search may be repeatedly updated based on additional input characters. The results of the search may be displayed on the mobile device organized by categories of the contact data stores and/or a preferred communication mechanism. The results may also indicate a preferred mechanism for communicating with the displayed name.
    Type: Grant
    Filed: February 28, 2007
    Date of Patent: February 5, 2013
    Assignee: Yahoo! Inc.
    Inventors: Michael Quoc, Daniel James Wascovich, Edward Ho, Edward Stanley Ott, IV, Jonathan James Trevor, Matthew Fukuda
  • Patent number: 8331809
    Abstract: A method monitors an electric current supplied to an electrostatic brush within a printing device. The electrostatic brush contacts and cleans a photoreceptor surface within the printing device. The method records a current spike pattern of when the electric current exceeds a first current threshold during the monitoring; however, the method will stop operations of the printing device if the electric current exceeds a second current threshold that is greater than the first current threshold. Further, the method can determine whether a scratch is present on the photoreceptor surface based on the current spike pattern.
    Type: Grant
    Filed: July 9, 2010
    Date of Patent: December 11, 2012
    Assignee: Xerox Corporation
    Inventors: Michael Quoc Lu, Bruce E. Thayer, John R. Uchal
  • Publication number: 20120194609
    Abstract: A printhead cleaning device includes a housing having an opening and an ink receptacle positioned within the opening. A member has a first end positioned in the ink receptacle and a second end that extends out of the opening in the housing. The member is configured to contact a drip bib and provide a path for liquid ink to move from the drip bib to the ink receptacle.
    Type: Application
    Filed: January 31, 2011
    Publication date: August 2, 2012
    Applicant: XEROX CORPORATION
    Inventors: Roger G. Leighton, Michael Quoc Lu
  • Publication number: 20120198067
    Abstract: In accordance with embodiments, there are provided methods and systems for facilitating integration of customer relationship management (CRM) services and non-CRM services into a single integrated services mechanism. A method of embodiments includes integrating CRM modules to provide access to CRM services with non-CRM modules to provide access to non-CRM services into a single integrated mechanism. The integrated mechanism may be employed at a first computing system. The method may further include processing a user request for one or more services. The one or more services include one or more CRM services or one or more non-CRM services. The method may further include providing access to the one or more services via the integrated mechanism at the first computing system.
    Type: Application
    Filed: March 31, 2011
    Publication date: August 2, 2012
    Applicant: SALESFORCE.COM, INC.
    Inventors: STEVEN KENNETH WEISS, Thomas Charles Dvornik, Michael Quoc Luu
  • Patent number: 8200763
    Abstract: A device, system, and method are directed towards providing a recipient list for a message to be communicated within a group associated with an event. A recipient list for the message is defined based on identities of a plurality of members in the group. Ordering information for the recipient list is determined based on at least one characteristic of the event. Additional ordering information may also be determined based on other characteristics of other events. The recipient list is ordered based on the determined ordering information(s). The ordered recipient list is truncated if a length of the recipient list exceeds a first threshold. A selectable option to retrieve the (truncated) recipient list is provided with the message, if a length of the message plus a length if of the (truncated) recipient list exceeds a second threshold. Otherwise, the (truncated) recipient list is provided with the message.
    Type: Grant
    Filed: November 22, 2006
    Date of Patent: June 12, 2012
    Assignee: Yahoo! Inc.
    Inventors: Michael Quoc, Dan Wascovich, Matthew Fukuda, E. Stanley Ott, IV, Edward Ho, Jonathan James Trevor
  • Patent number: 8103590
    Abstract: Systems and methods have been developed for managing multiple catalogs of files on a network. The systems and methods may manage a catalog of files with rights for sale and a catalog of rights presented for free public use. The systems and methods may manage these multiple catalogs via determining when one file should be moved from one catalog into another. The systems and methods may manage rights presented in the files, including rights offered for sale, rights offered for free use, where the managing may include changing the classification of those rights based on data relating to the files. The systems and methods may provide the ability to a user to research whether rights in the file are for sale.
    Type: Grant
    Filed: December 26, 2006
    Date of Patent: January 24, 2012
    Assignee: Yahoo! Inc.
    Inventors: Michael Quoc, Derek Dukes
  • Publication number: 20120008965
    Abstract: A method monitors an electric current supplied to an electrostatic brush within a printing device. The electrostatic brush contacts and cleans a photoreceptor surface within the printing device. The method records a current spike pattern of when the electric current exceeds a first current threshold during the monitoring; however, the method will stop operations of the printing device if the electric current exceeds a second current threshold that is greater than the first current threshold. Further, the method can determine whether a scratch is present on the photoreceptor surface based on the current spike pattern.
    Type: Application
    Filed: July 9, 2010
    Publication date: January 12, 2012
    Applicant: XEROX CORPORATION
    Inventors: Michael Quoc Lu, Bruce E. Thayer, John R. Uchal
  • Publication number: 20110302263
    Abstract: A device, system, and method are directed towards enabling a user to disambiguate an identity of a member included in a user's social network (USN), and towards enabling an operation to be performed based on information about the member. The USN is determined. The NID of the member is received. If the NID is non-unique within the USN, member distinctions are determined for members in the USN who are associated with the same NID. The member distinctions are sent to the user. The user makes a selection of one of the members associated with one of the member distinctions. Based on the selection, information about the selected member is received. The operation is enabled to be performed based on the information about the selected member. The operation may include addressing the selected member, enabling a communication between the user and the selected member, or the like.
    Type: Application
    Filed: August 19, 2011
    Publication date: December 8, 2011
    Applicant: Yahoo! Inc.
    Inventors: Michael Quoc, Dan Wascovich, Matthew Fukuda, E. Stanley Ott, IV, F. Randall Farmer, Edward Ho, Jonathan James Trevor
  • Patent number: 8046411
    Abstract: A mobile device, system, and method are directed towards sharing multimedia information on a mobile device based at least in part on vitality information and other social networking information. Multimedia information may be received and/or synchronized on the mobile device based on a relationship between vitality information of members of a social network. The relationship may comprise a common membership in a group, a common multimedia usage behavior, a geographical proximity of members of the social network, a degree of separation of members of the social network, a common search behavior, or the like. Multimedia information captured on the mobile device may be manually and/or automatically annotated and shared with members of the social network. The multimedia information may be displayed in an integrated live view in conjunction with other social networking information.
    Type: Grant
    Filed: April 28, 2006
    Date of Patent: October 25, 2011
    Assignee: Yahoo! Inc.
    Inventors: Nathanael Joe Hayashi, E. Stanley Ott, IV, Audrey Y. Tsang, Matthew Fukuda, Dan Wascovich, Michael Quoc