Patents by Inventor Michael R. Self

Michael R. Self has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10524107
    Abstract: An initiation of an emergency communication with an emergency service associated with an emergency telephone number is detected by a mobile communications device. A completion of the emergency communication using a first communication path associated with a mobile communications service provider is attempted. The mobile communication device determines that the emergency communication using the first communication path has failed. An identity of a destination of the failed emergency communication is determined using location and telemetry data from the mobile communication device. A connection of the mobile communications device to the identified destination is facilitated using a second communication path. The mobile communications device is identified to the determined destination as an originator of the connection.
    Type: Grant
    Filed: April 12, 2019
    Date of Patent: December 31, 2019
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Brent Gross, Sushain Pandit, Guenter A. Sauter, Charles D. Wolfson, Michael R. Self, Frederick L. White
  • Patent number: 10375556
    Abstract: An initiation of an emergency communication with an emergency service associated with an emergency telephone number is detected by a mobile communications device. A completion of the emergency communication using a first communication path associated with a mobile communications service provider is attempted. The mobile communication device determines that the emergency communication using the first communication path has failed. An identity of a destination of the failed emergency communication is determined using location and telemetry data from the mobile communication device. A connection of the mobile communications device to the identified destination is facilitated using a second communication path. The mobile communications device is identified to the determined destination as an originator of the connection.
    Type: Grant
    Filed: December 21, 2017
    Date of Patent: August 6, 2019
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Brent Gross, Sushain Pandit, Guenter A. Sauter, Charles D. Wolfson, Michael R. Self, Frederick L. White
  • Publication number: 20190239058
    Abstract: An initiation of an emergency communication with an emergency service associated with an emergency telephone number is detected by a mobile communications device. A completion of the emergency communication using a first communication path associated with a mobile communications service provider is attempted. The mobile communication device determines that the emergency communication using the first communication path has failed. An identity of a destination of the failed emergency communication is determined using location and telemetry data from the mobile communication device. A connection of the mobile communications device to the identified destination is facilitated using a second communication path. The mobile communications device is identified to the determined destination as an originator of the connection.
    Type: Application
    Filed: April 12, 2019
    Publication date: August 1, 2019
    Applicants: International Business Machines Corporation, LaaSer Critical Communications Corporation
    Inventors: Brent Gross, Sushain Pandit, Guenter A. Sauter, Charles D. Wolfson, Michael R. Self, Frederick L. White
  • Patent number: 10356240
    Abstract: In particular embodiments, the system is adapted to: (1) monitor a user's behavior to anticipate that the user is likely to imminently place a request for emergency services; and (2) in response to determining that a request for emergency services is likely to be initiated imminently, facilitating the transmission of telemetry data from the user's mobile computing device to a remote computer for use in determining a dispatchable location for use by a PSAP that will handle the request for emergency services. The system may execute these steps in advance of the request for emergency services being initiated.
    Type: Grant
    Filed: August 13, 2018
    Date of Patent: July 16, 2019
    Assignee: LaaSer Critical Communications Corp.
    Inventors: Michael R. Self, Frederick L. White
  • Publication number: 20190200204
    Abstract: An initiation of an emergency communication with an emergency service associated with an emergency telephone number is detected by a mobile communications device. A completion of the emergency communication using a first communication path associated with a mobile communications service provider is attempted. The mobile communication device determines that the emergency communication using the first communication path has failed. An identity of a destination of the failed emergency communication is determined using location and telemetry data from the mobile communication device. A connection of the mobile communications device to the identified destination is facilitated using a second communication path. The mobile communications device is identified to the determined destination as an originator of the connection.
    Type: Application
    Filed: December 21, 2017
    Publication date: June 27, 2019
    Applicants: International Business Machines Corporation, LaaSer Critical Communications Corporation
    Inventors: Brent Gross, Sushain Pandit, Guenter A. Sauter, Charles D. Wolfson, Michael R. Self, Frederick L. White
  • Publication number: 20180352081
    Abstract: In particular embodiments, the system is adapted to: (1) monitor a user's behavior to anticipate that the user is likely to imminently place a request for emergency services; and (2) in response to determining that a request for emergency services is likely to be initiated imminently, facilitating the transmission of telemetry data from the user's mobile computing device to a remote computer for use in determining a dispatchable location for use by a PSAP that will handle the request for emergency services. The system may execute these steps in advance of the request for emergency services being initiated.
    Type: Application
    Filed: August 13, 2018
    Publication date: December 6, 2018
    Inventors: Michael R. Self, Frederick L. White
  • Patent number: 10051119
    Abstract: Telecommunications systems that are adapted to: (1) monitor a user's behavior to anticipate that the user will likely imminently place an emergency services request; and (2) in response to determining that a request for emergency services is likely to be initiated imminently, facilitate the transmission of telemetry data from the user's mobile computing device to a remote computer for use in determining a dispatchable location for use by a PSAP that will handle the request. The system may execute these steps in advance of the request for emergency services being initiated. For example, the system may monitor the user's behavior, and determine that the user will imminently place an emergency call in response to determining that the user has dialed one or more digits of an emergency number, but has not yet selected a “send” key (or the equivalent) to formally initiate the call.
    Type: Grant
    Filed: September 28, 2017
    Date of Patent: August 14, 2018
    Assignee: Laaser Critical Communications, Corp.
    Inventors: Michael R. Self, Frederick L. White, Raymond J. Penn, Jonathan A. Harmer, William R. Whitehurst
  • Publication number: 20180020091
    Abstract: Telecommunications systems that are adapted to: (1) monitor a user's behavior to anticipate that the user will likely imminently place an emergency services request; and (2) in response to determining that a request for emergency services is likely to be initiated imminently, facilitate the transmission of telemetry data from the user's mobile computing device to a remote computer for use in determining a dispatchable location for use by a PSAP that will handle the request. The system may execute these steps in advance of the request for emergency services being initiated. For example, the system may monitor the user's behavior, and determine that the user will imminently place an emergency call in response to determining that the user has dialed one or more digits of an emergency number, but has not yet selected a “send” key (or the equivalent) to formally initiate the call.
    Type: Application
    Filed: September 28, 2017
    Publication date: January 18, 2018
    Inventors: Michael R. Self, Frederick L. White, Raymond J. Penn, Jonathan A. Harmer, William R. Whitehurst
  • Patent number: 9807581
    Abstract: Computer systems, according to various embodiments, are adapted to assist emergency services providers in determining the location of an individual who is in need of help. In various embodiments, the system may be adapted to determine a current dispatchable location for the individual who is in need of help, use the determined dispatchable location to determine which particular public-safety answering point will be handling an emergency electronic communication (e.g., text message or other, non-text digital or analog electronic communication) regarding the individual, update a data structure associated with the particular public-safety answering point to indicate the individual's current location, and then initiate and/or mediate an electronic communication between the individual and the emergency services provider. In various embodiments, updating the database may provide more accurate information regarding the individual's location than would otherwise be available for the individual.
    Type: Grant
    Filed: February 3, 2017
    Date of Patent: October 31, 2017
    Assignee: LAASER CRITICAL COMMUNICATIONS CORP.
    Inventors: Michael R. Self, Frederick L. White, Jonathan Aubrey Harmer, Raymond John Penn
  • Patent number: 9693213
    Abstract: Computer systems, according to various embodiments, are adapted to assist emergency services providers in determining the location of an individual who is in need of help. In various embodiments, the system may be adapted to determine a current dispatchable location for the individual who is in need of help, use the determined dispatchable location to determine which particular public-safety answering point will be handling an emergency call regarding the individual, update a data structure associated with the particular public-safety answering point to indicate the individual's current location, and then initiate and/or mediate a call between the individual and the emergency services provider. In various embodiments, updating the database may provide more accurate information regarding the individual's location than would otherwise be available for the individual.
    Type: Grant
    Filed: December 28, 2016
    Date of Patent: June 27, 2017
    Assignee: Laaser Critical Communications Corp.
    Inventors: Michael R. Self, Frederick L. White
  • Publication number: 20170150335
    Abstract: Computer systems, according to various embodiments, are adapted to assist emergency services providers in determining the location of an individual who is in need of help. In various embodiments, the system may be adapted to determine a current dispatchable location for the individual who is in need of help, use the determined dispatchable location to determine which particular public-safety answering point will be handling an emergency electronic communication (e.g., text message or other, non-text digital or analog electronic communication) regarding the individual, update a data structure associated with the particular public-safety answering point to indicate the individual's current location, and then initiate and/or mediate an electronic communication between the individual and the emergency services provider. In various embodiments, updating the database may provide more accurate information regarding the individual's location than would otherwise be available for the individual.
    Type: Application
    Filed: February 3, 2017
    Publication date: May 25, 2017
    Inventors: Michael R. Self, Frederick L. White, Jonathan Aubrey Harmer, Raymond John Penn
  • Publication number: 20170142570
    Abstract: Computer systems, according to various embodiments, are adapted to assist emergency services providers in determining the location of an individual who is in need of help. In various embodiments, the system may be adapted to determine a current dispatchable location for the individual who is in need of help, use the determined dispatchable location to determine which particular public-safety answering point will be handling an emergency call regarding the individual, update a data structure associated with the particular public-safety answering point to indicate the individual's current location, and then initiate and/or mediate a call between the individual and the emergency services provider. In various embodiments, updating the database may provide more accurate information regarding the individual's location than would otherwise be available for the individual.
    Type: Application
    Filed: December 28, 2016
    Publication date: May 18, 2017
    Inventors: Michael R. Self, Frederick L. White
  • Patent number: 9544750
    Abstract: Computer systems, according to various embodiments, are adapted to assist emergency services providers in determining the location of an individual who is in need of help. In various embodiments, the system may be adapted to determine a current dispatchable location for the individual who is in need of help, update a data structure associated with a public-safety answering point to indicate the individual's current location, and then initiate and/or mediate a call between the individual and the emergency services provider. In various embodiments, updating the database may provide more accurate information regarding the individual's location than would otherwise be available for the individual.
    Type: Grant
    Filed: July 25, 2016
    Date of Patent: January 10, 2017
    Assignee: LaaSer Critical Communications Corp.
    Inventors: Michael R. Self, Frederick L. White
  • Patent number: 9402159
    Abstract: Computer systems, according to various embodiments, are adapted to assist emergency services providers in determining the location of an individual who is in need of help. In various embodiments, the system may be adapted to determine a current dispatchable location for the individual who is in need of help, update a data structure associated with a public-safety answering point to indicate the individual's current location, and then initiate and/or mediate a call between the individual and the emergency services provider. In various embodiments, updating the database may provide more accurate information regarding the individual's location than would otherwise be available for the individual.
    Type: Grant
    Filed: November 12, 2015
    Date of Patent: July 26, 2016
    Assignee: LaaSer Critical Communications Corp.
    Inventors: Michael R. Self, Frederick L. White
  • Publication number: 20120124137
    Abstract: A system, method and apparatus for enhanced processing of communications over a peer-to-peer network is provided. More particularly, rules for the processing of calls addressed to a user over a P2P network are stored in a database. Communication requests addressed to the user are forwarded by the recipient user's computer to a remote location remote for processing in accordance with the stored rules.
    Type: Application
    Filed: January 23, 2012
    Publication date: May 17, 2012
    Inventor: Michael R. Self
  • Publication number: 20110246577
    Abstract: A system, method and apparatus for enhanced processing of communications over a peer-to-peer network is provided. More particularly, rules for the processing of calls addressed to a user over a P2P network are stored in a database. Communication requests addressed to the user are forwarded by the recipient user's computer to a remote location remote for processing in accordance with the stored rules.
    Type: Application
    Filed: June 14, 2011
    Publication date: October 6, 2011
    Inventor: Michael R. Self
  • Publication number: 20110053562
    Abstract: A system and method are provided wherein a fax sent to a mobile device, i.e., by faxing to the mobile device's phone number, is stored at a remote server and a textual message informing the user of the stored fax is provided to the user's mobile device.
    Type: Application
    Filed: August 26, 2010
    Publication date: March 3, 2011
    Inventors: Michael R. Self, Raymond J. Penn
  • Publication number: 20110045804
    Abstract: A system and method are provided for providing, together, an audio voicemail and its transcription in a mobile device, wherein the audio voicemail and its transcription are linked together by a client engine running on the mobile device.
    Type: Application
    Filed: August 18, 2010
    Publication date: February 24, 2011
    Inventor: Michael R. Self
  • Publication number: 20080151050
    Abstract: A system and method are provided for remotely providing multimedia information to a user, which allows the user to evaluate whether an intrusion has occurred. More particularly, image and/or other information is captured in response to the detection of motion in a monitored area. Additionally, at least one of image information and audio information is, ultimately, formatted for viewing and/or listening on a particular mobile device of the user, based on the particular characteristics of that device, and provided to the user, in that format.
    Type: Application
    Filed: December 18, 2007
    Publication date: June 26, 2008
    Inventor: Michael R. Self