Abstract: A method, computer program product and apparatus are provided for monitoring an electronic data exchange between a client and a servicing system. Inbound files from various types of agents may be received on the servicing system. Data collectors or listeners detect the transfer of data. A monitoring apparatus may collectively detect and track all data processing activities within the servicing systems. Profiles including expected processing activities based on the client or file type may be verified against tracking records of actual processing activities. The monitoring apparatus may therefore proactively monitor and initiate notifications in the event expected data processing activities do not occur or expected received files are not received in a specified time period.