Patents by Inventor MICHAEL ROYBAL

MICHAEL ROYBAL has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11922342
    Abstract: Systems and methods are disclosed for providing a subscription service.
    Type: Grant
    Filed: October 20, 2021
    Date of Patent: March 5, 2024
    Assignee: INSPIRATO, LLC
    Inventors: Brent Handler, Brad Handler, Ashley Roybal, Rodolfo Rodriguez, Cody Holloway, Mark Wilson, Michael Webster, Kevin Baird, Sam Schulte, Jesus Gandarilla, Sienna Stonesmith
  • Publication number: 20220092451
    Abstract: A scalable integrated information system in a network environment, the system comprising: an agent instantiated as a virtual machine or virtual network function, the agent configured to communicate with the network environment, the network environment comprising a meta data inventory; a data store comprising a central metadata repository, the central metadata repository configured to communicate with the network environment and selectively retrieve the meta data inventory, wherein the central metadata repository stores an integrated context representation comprising at least one of a real-time temporal context, a historical context, and a meta context associated with the meta data inventory; a reasoning module instantiated as a virtual machine or virtual network function and including an input configured to receive a reasoning concept; a machine learning module, instantiated as a virtual machine or virtual network function and configured to communicate with the central metadata repository to selectively retri
    Type: Application
    Filed: December 1, 2021
    Publication date: March 24, 2022
    Applicant: AT&T Intellectual Property I, L.P.
    Inventors: Michael Roybal, Thomas J. Pitassi, Joseph Conard
  • Patent number: 11222274
    Abstract: A scalable integrated information system in a network environment, the system comprising: an agent instantiated as a virtual machine or virtual network function, the agent configured to communicate with the network environment, the network environment comprising a meta data inventory; a data store comprising a central metadata repository, the central metadata repository configured to communicate with the network environment and selectively retrieve the meta data inventory, wherein the central metadata repository stores an integrated context representation comprising at least one of a real-time temporal context, a historical context, and a meta context associated with the meta data inventory; a reasoning module instantiated as a virtual machine or virtual network function and including an input configured to receive a reasoning concept; a machine learning module, instantiated as a virtual machine or virtual network function and configured to communicate with the central metadata repository to selectively retri
    Type: Grant
    Filed: December 1, 2017
    Date of Patent: January 11, 2022
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Michael Roybal, Thomas J. Pitassi, Joseph Conard
  • Publication number: 20190171951
    Abstract: A scalable integrated information system in a network environment, the system comprising: an agent instantiated as a virtual machine or virtual network function, the agent configured to communicate with the network environment, the network environment comprising a meta data inventory; a data store comprising a central metadata repository, the central metadata repository configured to communicate with the network environment and selectively retrieve the meta data inventory, wherein the central metadata repository stores an integrated context representation comprising at least one of a real-time temporal context, a historical context, and a meta context associated with the meta data inventory; a reasoning module instantiated as a virtual machine or virtual network function and including an input configured to receive a reasoning concept; a machine learning module, instantiated as a virtual machine or virtual network function and configured to communicate with the central metadata repository to selectively retri
    Type: Application
    Filed: December 1, 2017
    Publication date: June 6, 2019
    Inventors: Michael ROYBAL, Thomas J. PITASSI, Joseph CONARD
  • Patent number: 9942398
    Abstract: Methods, non-transitory computer readable media and devices are disclosed for caching data associated with a second state in a customer service interaction call flow when a first state in the customer service interaction call flow is reached. For example, a method includes a processor for initiating a customer service transaction associated with a customer service interaction flow in response to a communication from a user, determining that a first state in the customer service interaction flow is reached during the customer service transaction, calculating that a likelihood of needing data associated with a second state in the customer service interaction flow during the customer service transaction exceeds a threshold, retrieving, from a data store, data associated with the second state, and storing data associated with the second state in a cache.
    Type: Grant
    Filed: February 3, 2015
    Date of Patent: April 10, 2018
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Michael Roybal, Jennifer Songer, Michael Morgan
  • Publication number: 20160227037
    Abstract: Methods, non-transitory computer readable media and devices are disclosed for caching data associated with a second state in a customer service interaction call flow when a first state in the customer service interaction call flow is reached. For example, a method includes a processor for initiating a customer service transaction associated with a customer service interaction flow in response to a communication from a user, determining that a first state in the customer service interaction flow is reached during the customer service transaction, calculating that a likelihood of needing data associated with a second state in the customer service interaction flow during the customer service transaction exceeds a threshold, retrieving, from a data store, data associated with the second state, and storing data associated with the second state in a cache.
    Type: Application
    Filed: February 3, 2015
    Publication date: August 4, 2016
    Inventors: MICHAEL ROYBAL, Jennifer Songer, Michael Morgan