Patents by Inventor Michael S. Fecci

Michael S. Fecci has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Multi-domain login and messaging
    Patent number: 8990908
    Abstract: A method, a computer readable medium and a system of multi-domain login and messaging are provided. The method for multi-domain login comprises inputting a local password by an agent, accessing a password vault with the local password, and retrieving at least one hidden password from the password vault, and logging the agent into at least one agent application using the at least one hidden password. The method for multi-domain messaging comprises retrieving information of an agent from a database, retrieving at least one skill group to which the agent belongs from the information, retrieving a message linked to the at least one skill group, and sending the message to the agent.
    Type: Grant
    Filed: November 19, 2013
    Date of Patent: March 24, 2015
    Assignee: West Corporation
    Inventors: Jeffrey William Cordell, Larry Trent Larson, Michael S. Fecci, Raymond Onslow Morris, Kevin Peter Pierson
  • Multi-domain login and messaging
    Patent number: 8615791
    Abstract: A method, a computer readable medium and a system of multi-domain login and messaging are provided. The method for multi-domain login comprises inputting a local password by an agent, accessing a password vault with the local password, and retrieving at least one hidden password from the password vault, and logging the agent into at least one agent application using the at least one hidden password. The method for multi-domain messaging comprises retrieving information of an agent from a database, retrieving at least one skill group to which the agent belongs from the information, retrieving a message linked to the at least one skill group, and sending the message to the agent.
    Type: Grant
    Filed: November 21, 2011
    Date of Patent: December 24, 2013
    Assignee: West Corporation
    Inventors: Jeffrey William Cordell, Larry Trent Larson, Michael S Fecci, Raymond Onslow Morris, Kevin Peter Pierson
  • Multi-domain login and messaging
    Patent number: 8079066
    Abstract: A method, a computer readable medium and a system of multi-domain login and messaging are provided. The method for multi-domain login comprises inputting a local password by an agent, accessing a password vault with the local password, and retrieving at least one hidden password from the password vault, and logging the agent into at least one agent application using the at least one hidden password. The method for multi-domain messaging comprises retrieving information of an agent from a database, retrieving at least one skill group to which the agent belongs from the information, retrieving a message linked to the at least one skill group, and sending the message to the agent.
    Type: Grant
    Filed: November 20, 2007
    Date of Patent: December 13, 2011
    Assignee: West Corporation
    Inventors: Jeffrey William Cordell, Larry Trent Larson, Michael S. Fecci, Raymond Onslow Morris, Kevin Peter Pierson