Abstract: A unique approach to the funeral industry includes the packaging of life insurance with customer services to be continuously provided from the time of enrollment through time of need. This invention includes a central services provider that makes continuously available to a customer who has obtained life insurance consultation services for the purpose of arranging with a customer a funeral plan. The customer services provider provides internet access to a website or other internet-based address to provide for electronic enrollment both for insurance and funeral planning. Such internet access or website is linked to competitive pricing databases and/or customer satisfaction databases, which are electronically available through the website or otherwise to customer members.