Abstract: A system for developing, deploying and maintaining a voice application over a communications network to one or more recipients has a voice application server connected to a data network for storing and serving voice applications, a network communications server connected to the data network and to the communications network for routing the voice applications to their intended recipients, a computer station connected to the data network having control access to at least the voice application server, and a software application running on the computer station for creating applications and managing their states. The system is characterized in that a developer operating the software application from the computer station creates voice applications through object modeling and linking, stores them for deployment in the application server, and manages deployment and state of deployed applications including scheduled deployment and repeat deployments in terms of intended recipients.

Abstract: A system for developing, deploying and maintaining a voice application over a communications network to one or more recipients has a voice application server connected to a data network for storing and serving voice applications, a network communications server connected to the data network and to the communications network for routing the voice applications to their intended recipients, a computer station connected to the data network having control access to at least the voice application server, and a software application running on the computer station for creating applications and managing their states. The system is characterized in that a developer operating the software application from the computer station creates voice applications through object modeling and linking, stores them for deployment in the application server, and manages deployment and state of deployed applications including scheduled deployment and repeat deployments in terms of intended recipients.

Abstract: In a system for developing and deploying a voice application using Web-based data as source data over a communications network to one or more recipients, a method for organizing, editing, and prioritizing the Web-based data before dialog creation is provided. The method includes harvesting the Web-based data source in the form of its original structure; generating an object tree representing the logical structure and content type of the harvested, Web-based data source; manipulating the object tree generated to a desired hierarchal structure and content; creating a voice application template in VXML and populating the template with the manipulated object tree; and creating a voice application capable of accessing the Web-based data source according to the constraints of the template.

Abstract: A vocabulary management system for constraining voice recognition processing associated with text-to-speech and speech-to-text rendering associated with use of a voice application in progress between a user accessing a data source through a voice portal has a vocabulary management server connected to a voice application server and to a telephony server, and an instance of vocabulary management software running on the management server for enabling vocabulary establishment and management for voice recognition software. The system is characterized in that an administrator accessing the vocabulary management server uses the software to create unique vocabulary sets that are specific to selected portions of vocabulary associated with target data sources the vocabulary sets differing in content according to administrator direction.

Abstract: A system is provided for developing and deploying a voice application using Web-based data as source data over a communications network to one or more recipients. The system has a voice application server capable of accessing a network server and Website hosted therein, a network communications server for routing the voice applications to their intended recipients, and a computer station running voice application software having control access to at least the voice application server, the computer station capable of accessing the network server and Website. An operator of the computer station creates and provides templates for the voice application server to use in data-to-voice rendering.

Abstract: A security regimen is provided for implementing transaction security between a Web server and data and a voice portal system accessible through a telephony network on the user end and through an XML gateway on the data source end. The regimen includes one of a private connection, a virtual private network, or a secure socket layer, set-up between the Web server and the Voice Portal system through the XML gateway. Transactions carried on between the portal and the server enjoy the same security that is available between nodes on the data network. In one embodiment, the regimen further includes a voice translation system distributed at the outlet of the portal and at the telephone of the end user wherein the voice dialog is translated to an obscure language not that of the users language and then retranslated to the users language at the telephone of the user.

Abstract: A vocabulary management system for constraining speech recognition processing associated with text-to-speech and speech-to-text rendering associated with use of a voice application in progress between a user accessing a data source through a voice portal has a vocabulary management server connected to a voice application server and to a telephony server, and an instance of vocabulary management software running on the management server for enabling vocabulary establishment and management for speech recognition software. The system is characterized in that an administrator accessing the vocabulary management server uses the software to create unique vocabulary sets that are specific to selected portions of vocabulary associated with target data sources the vocabulary sets differing in content according to administrator direction.

Abstract: A system is provided for developing and deploying a voice application using Web-based data as source data over a communications network to one or more recipients. The system has a voice application server capable of accessing a network server and Website hosted therein, a network communications server for routing the voice applications to their intended recipients, and a computer station running voice application software having control access to at least the voice application server, the computer station capable of accessing the network server and Website. An operator of the computer station creates and provides templates for the voice application server to use in data-to-voice rendering.

Abstract: In a system for developing and deploying a voice application using Web-based data as source data over a communications network to one or more recipients, a method for organizing, editing, and prioritizing the Web-based data before dialog creation is provided. The method includes harvesting the Web-based data source in the form of its original structure; generating an object tree representing the logical structure and content type of the harvested, Web-based data source; manipulating the object tree generated to a desired hierarchal structure and content; creating a voice application template in VXML and populating the template with the manipulated object tree; and creating a voice application capable of accessing the Web-based data source according to the constraints of the template. The method allows streamlining of voice application deployment and executed state and simplified development process of the voice application.

Abstract: A security regimen is provided for implementing transaction security between a Web server and data and a voice portal system accessible through a telephony network on the user end and through an XML gateway on the data source end. The regimen includes one of a private connection, a virtual private network, or a secure socket layer, set-up between the Web server and the Voice Portal system through the XML gateway. Transactions carried on between the portal and the server enjoy the same security that is available between nodes on the data network. In one embodiment, the regimen further includes a voice translation system distributed at the outlet of the portal and at the telephone of the end user wherein the voice dialog is translated to an obscure language not that of the users language and then retranslated to the users language at the telephone of the user.

Abstract: A vocabulary management system for constraining voice recognition processing associated with text-to-speech and speech-to-text rendering associated with use of a voice application in progress between a user accessing a data source through a voice portal has a vocabulary management server connected to a voice application server and to a telephony server, and an instance of vocabulary management software running on the management server for enabling vocabulary establishment and management for voice recognition software. The system is characterized in that an administrator accessing the vocabulary management server uses the software to create unique vocabulary sets that are specific to selected portions of vocabulary associated with target data sources the vocabulary sets differing in content according to administrator direction.

Abstract: A system for developing, deploying and maintaining a voice application over a communications network to one or more recipients has a voice application server connected to a data network for storing and serving voice applications, a network communications server connected to the data network and to the communications network for routing the voice applications to their intended recipients, a computer station connected to the data network having control access to at least the voice application server, and a software application running on the computer station for creating applications and managing their states. The system is characterized in that a developer operating the software application from the computer station creates voice applications through object modeling and linking, stores them for deployment in the application server, and manages deployment and state of deployed applications including scheduled deployment and repeat deployments in terms of intended recipients.