Patents by Inventor Michael Shawn Jacob
Michael Shawn Jacob has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20240103946Abstract: Techniques for identifying faults in a collaborative computing system including a plurality of disparate, geographically separated computing systems are described herein. An intelligent monitoring (IM) server computing system may receive data from the plurality of computing devices and may monitor the health of the collaborative computing system. The IM server computing system may analyze the data and identify one or more faults associated with a portion of the collaborative system (e.g., an associated computing device, platform, network, etc.). In some examples, the IM server computing system may be configured to identify potential future faults associated with the portion of the collaborative system. Based on the fault, the IM server computing device may determine an action to take to remedy the fault and/or prevent the potential future fault. The IM server computing device may either automatically perform the action or send a notification to the associated computing system to perform the action.Type: ApplicationFiled: December 4, 2023Publication date: March 28, 2024Inventors: Michael Shawn Jacob, Benjamin D. Schappaugh, William Guthrie, Frank Matthew McCully, Timothy J. Nickel, Brian W. Batronis, Robert D. Rariden
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Patent number: 11893644Abstract: Techniques for providing recommendations of actions for a user to perform to improve efficiency in user interactions with a user interface of a user computing device. An intelligent monitoring (IM) computing system may receive data from a user computing device and may determine user interactions associated with the user interface. The user interactions may include selections, an order associated with the selections, times associated with the selections, and/or other data corresponding to user interaction with a user interface. The IM computing device may be configured to determine a fault (e.g., inefficiency) associated with the user interactions and determine an action for the user to perform to correct the fault. The IM computing device may cause a notification including the action to surface on a display of the user computing device, such as to inform the user of a means by which they can improve efficiency of the user interactions.Type: GrantFiled: October 14, 2021Date of Patent: February 6, 2024Assignee: State Farm Mutual Automobile Insurance CompanyInventors: Michael Shawn Jacob, Benjamin D. Schappaugh, William Guthrie, Frank Matthew McCully, Timothy J. Nickel, Brian W. Batronis, Robert D. Rariden
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Patent number: 11887029Abstract: A task management platform generates an interactive display tasks based on multi-team activity data of different geographic locations across a plurality of distributed guided user interfaces (GUIs). Additionally the task management platform uses a distributed machine-learning based system to determine a suggested task item for a remote team based on multi-team activity data of different geographic locations.Type: GrantFiled: February 21, 2023Date of Patent: January 30, 2024Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Michael Shawn Jacob, Manali Desai, Leah Garcia, Oscar Allan Arulfo
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Patent number: 11836032Abstract: Techniques for identifying faults in a collaborative computing system including a plurality of disparate, geographically separated computing systems are described herein. An intelligent monitoring (IM) server computing system may receive data from the plurality of computing devices and may monitor the health of the collaborative computing system. The IM server computing system may analyze the data and identify one or more faults associated with a portion of the collaborative system (e.g., an associated computing device, platform, network, etc.). In some examples, the IM server computing system may be configured to identify potential future faults associated with the portion of the collaborative system. Based on the fault, the IM server computing device may determine an action to take to remedy the fault and/or prevent the potential future fault. The IM server computing device may either automatically perform the action or send a notification to the associated computing system to perform the action.Type: GrantFiled: October 14, 2021Date of Patent: December 5, 2023Assignee: State Farm Mutual Automobile Insurance CompanyInventors: Michael Shawn Jacob, Benjamin D. Schappaugh, William Guthrie, Frank Matthew McCully, Timothy J. Nickel, Brian W. Batronis, Robert D. Rariden
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Patent number: 11816736Abstract: Unmanned aerial vehicles (UAVs) may facilitate insurance-related tasks. UAVs may actively be dispatched to an area surrounding a property, and collect data related to property. A location for an inspection of a property to be conducted by a UAV may be received, and one or more images depicting a view of the location may be displayed via a user interface. Additionally, a geofence boundary may be determined based on an area corresponding to a property boundary, where the geofence boundary represents a geospatial boundary in which to limit flight of the UAV. Furthermore, a navigation route may be determined which corresponds to the geofence boundary for inspection of the property by the UAV, the navigation route having waypoints, each waypoint indicating a location for the UAV to obtain drone data. The UAV may be directed around the property using the determined navigation route.Type: GrantFiled: October 31, 2022Date of Patent: November 14, 2023Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Nathan L. Tofte, Rosemarie Geier Grant, Michael Shawn Jacob, Timothy W. Ryan, Nathan W. Baumann, Joshua David Lillie, Brian N. Harvey, Roxane Lyons
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Publication number: 20230334583Abstract: Systems and methods are described for using data collected by unmanned aerial vehicles (UAVs) to generate insurance claim estimates that an insured individual may quickly review, approve, or modify. When an insurance-related event occurs, such as a vehicle collision, crash, or disaster, one or more UAVs are dispatched to the scene of the event to collect various data, including data related to vehicle or real property (insured asset) damage. With the insured's permission or consent, the data collected by the UAVs may then be analyzed to generate an estimated insurance claim for the insured. The estimated insurance claim may be sent to the insured individual, such as to their mobile device via wireless communication or data transmission, for subsequent review and approval. As a result, insurance claim handling and/or the online customer experience may be enhanced.Type: ApplicationFiled: June 22, 2023Publication date: October 19, 2023Applicant: State Farm Mutual Automobile Insurance CompanyInventors: Nathan L. Tofte, Timothy W. Ryan, Nathan W. Baumann, Michael Shawn Jacob, Joshua David Lillie, Brian N. Harvey, Roxane Lyons, Rosemarie Geier Grant
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Publication number: 20230325935Abstract: Unmanned aerial vehicles (UAVs) may facilitate insurance-related tasks. UAVs may actively be dispatched to an area surrounding a property, and collect data related to property. A location for an inspection of a property to be conducted by a UAV may be received, and one or more images depicting a view of the location may be displayed via a user interface. Additionally, a geofence boundary may be determined based on an area corresponding to a property boundary, where the geofence boundary represents a geospatial boundary in which to limit flight of the UAV. Furthermore, a navigation route may be determined which corresponds to the geofence boundary for inspection of the property by the UAV, the navigation route having waypoints, each waypoint indicating a location for the UAV to obtain drone data. The UAV may be directed around the property using the determined navigation route.Type: ApplicationFiled: June 7, 2023Publication date: October 12, 2023Inventors: Nathan L. Tofte, Timothy W. Ryan, Nathan W. Baumann, Joshua David Lillie, Brian N. Harvey, Roxane Lyons, Rosemarie Geier Grant, Michael Shawn Jacob
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Patent number: 11710191Abstract: Unmanned aerial vehicles (UAVs) may facilitate insurance-related tasks. UAVs may actively be dispatched to an area surrounding a property, and collect data related to property. A location for an inspection of a property to be conducted by a UAV may be received, and one or more images depicting a view of the location may be displayed via a user interface. Additionally, a geofence boundary may be determined based on an area corresponding to a property boundary, where the geofence boundary represents a geospatial boundary in which to limit flight of the UAV. Furthermore, a navigation route may be determined which corresponds to the geofence boundary for inspection of the property by the UAV, the navigation route having waypoints, each waypoint indicating a location for the UAV to obtain drone data. The UAV may be directed around the property using the determined navigation route.Type: GrantFiled: April 19, 2022Date of Patent: July 25, 2023Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Nathan L. Tofte, Timothy W. Ryan, Nathan W. Baumann, Joshua David Lillie, Brian N. Harvey, Roxane Lyons, Rosemarie Geier Grant, Michael Shawn Jacob
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Patent number: 11704738Abstract: Systems and methods are described for using data collected by unmanned aerial vehicles (UAVs) to generate insurance claim estimates that an insured individual may quickly review, approve, or modify. When an insurance-related event occurs, such as a vehicle collision, crash, or disaster, one or more UAVs are dispatched to the scene of the event to collect various data, including data related to vehicle or real property (insured asset) damage. With the insured's permission or consent, the data collected by the UAVs may then be analyzed to generate an estimated insurance claim for the insured. The estimated insurance claim may be sent to the insured individual, such as to their mobile device via wireless communication or data transmission, for subsequent review and approval. As a result, insurance claim handling and/or the online customer experience may be enhanced.Type: GrantFiled: November 9, 2020Date of Patent: July 18, 2023Assignee: State Farm Mutual Automobile Insurance CompanyInventors: Nathan L. Tofte, Timothy W. Ryan, Nathan W. Baumann, Michael Shawn Jacob, Joshua David Lillie, Brian N Harvey, Roxane Lyons, Rosemarie Geier Grant
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Publication number: 20230214734Abstract: A task management platform generates an interactive display tasks based on multi-team activity data of different geographic locations across a plurality of distributed guided user interfaces (GUIs). Additionally the task management platform uses a distributed machine-learning based system to determine a suggested task item for a remote team based on multi-team activity data of different geographic locations.Type: ApplicationFiled: February 21, 2023Publication date: July 6, 2023Inventors: Michael Shawn Jacob, Manali Desai, Leah Garcia, Oscar Allan Arulfo
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Patent number: 11676258Abstract: A method and system may survey a property using aerial images captured from an unmanned aerial vehicle (UAV), a manned aerial vehicle (MAV) or from a satellite device. The method may include identifying a commercial property for a UAV to perform surveillance, and directing the UAV to hover over the commercial property and capture aerial images at predetermined time intervals. Furthermore, the method may include receiving the aerial images of the commercial property captured at the predetermined time intervals, detecting a surveillance event at the commercial property, generating a surveillance alert, and transmitting the surveillance alert to an electronic device associated with an owner of the commercial property.Type: GrantFiled: March 26, 2020Date of Patent: June 13, 2023Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Brian N. Harvey, Nathan L. Tofte, Roger D. Schmidgall, Michael Jeffrey Aviles, Kyle Pott, Rosemarie Geier Grant, Eric Haefli, Michael Shawn Jacob
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Patent number: 11663534Abstract: A task management platform generates an interactive display tasks based on multi-team activity data of different geographic locations across a plurality of distributed guided user interfaces (GUIs). Additionally the task management platform uses a distributed machine-learning based system to determine a suggested task item for a remote team based on multi-team activity data of different geographic locations.Type: GrantFiled: January 10, 2020Date of Patent: May 30, 2023Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Michael Shawn Jacob, Manali Desai, Leah Garcia, Oscar Allan Arulfo
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Publication number: 20230116141Abstract: A task management platform generates an interactive display tasks based on multi-team activity data of different geographic locations across a plurality of distributed guided user interfaces (GUIs). Additionally the task management platform uses a distributed machine-learning based system to determine a suggested task item for a remote team based on multi-team activity data of different geographic locations.Type: ApplicationFiled: December 5, 2022Publication date: April 13, 2023Inventors: Michael Shawn Jacob, Manali Desai, Leah Garcia, Oscar Allan Arulfo
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Publication number: 20230081273Abstract: A method and system may survey a property using aerial images captured from an unmanned aerial vehicle (UAV), a manned aerial vehicle (MAV) or from a satellite device. The method may include identifying a commercial property for a UAV to perform surveillance, and directing the UAV to hover over the commercial property and capture aerial images at predetermined time intervals. Furthermore, the method may include receiving the aerial images of the commercial property captured at the predetermined time intervals, detecting a surveillance event at the commercial property, generating a surveillance alert, and transmitting the surveillance alert to an electronic device associated with an owner of the commercial property.Type: ApplicationFiled: October 31, 2022Publication date: March 16, 2023Inventors: Brian N. Harvey, Nathan L. Tofte, Roger D. Schmidgall, Michael Jeffrey Aviles, Kyle Pott, Rosemarie Geier Grant, Eric Haefli, Michael Shawn Jacob
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Publication number: 20230056605Abstract: Unmanned aerial vehicles (UAVs) may facilitate insurance-related tasks. UAVs may actively be dispatched to an area surrounding a property, and collect data related to property. A location for an inspection of a property to be conducted by a UAV may be received, and one or more images depicting a view of the location may be displayed via a user interface. Additionally, a geofence boundary may be determined based on an area corresponding to a property boundary, where the geofence boundary represents a geospatial boundary in which to limit flight of the UAV. Furthermore, a navigation route may be determined which corresponds to the geofence boundary for inspection of the property by the UAV, the navigation route having waypoints, each waypoint indicating a location for the UAV to obtain drone data. The UAV may be directed around the property using the determined navigation route.Type: ApplicationFiled: October 31, 2022Publication date: February 23, 2023Inventors: Nathan L. Tofte, Rosemarie Geier Grant, Michael Shawn Jacob, Timothy W. Ryan, Nathan W. Baumann, Joshua David Lillie, Brian N. Harvey, Roxane Lyons
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Patent number: 11521141Abstract: A task management platform generates an interactive display tasks based on multi-team activity data of different geographic locations across a plurality of distributed guided user interfaces (GUIs). Additionally the task management platform uses a distributed machine-learning based system to determine a suggested task item for a remote team based on multi-team activity data of different geographic locations.Type: GrantFiled: January 10, 2020Date of Patent: December 6, 2022Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Michael Shawn Jacob, Manali Desai, Leah Garcia, Oscar Allan Arulfo
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Publication number: 20220245720Abstract: Unmanned aerial vehicles (UAVs) may facilitate the generation of a virtual reconstruction model of a vehicle collision. UAVs may collect data (including images) related to the vehicle collision, such as with the insured's permission, which may be received by an external computing device associated with the insurer and utilized to perform a photogrammetric analysis of the images to determine vehicle impact points, the road layout at the scene of the collision, the state of the traffic light at the scene of the collision, the speeds and directions of vehicles, etc. This data may be used to generate a virtual reconstruction model of the vehicle collision. An insurer may use the virtual reconstruction model to perform various insurance-related tasks, such as allocating fault to drivers or autonomous vehicles involved in the vehicle collision, and adjustment of insurance pricing based upon the fault allocation.Type: ApplicationFiled: April 19, 2022Publication date: August 4, 2022Inventors: Nathan L. Tofte, Timothy W. Ryan, Nathan W. Baumann, Michael Shawn Jacob, Joshua David Lillie, Brian N. Harvey, Roxane Lyons, Rosemarie Geier Grant
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Publication number: 20220245729Abstract: Unmanned aerial vehicles (UAVs) may facilitate insurance-related tasks. UAVs may actively be dispatched to an area surrounding a property, and collect data related to property. A location for an inspection of a property to be conducted by a UAV may be received, and one or more images depicting a view of the location may be displayed via a user interface. Additionally, a geofence boundary may be determined based on an area corresponding to a property boundary, where the geofence boundary represents a geospatial boundary in which to limit flight of the UAV. Furthermore, a navigation route may be determined which corresponds to the geofence boundary for inspection of the property by the UAV, the navigation route having waypoints, each waypoint indicating a location for the UAV to obtain drone data. The UAV may be directed around the property using the determined navigation route.Type: ApplicationFiled: April 19, 2022Publication date: August 4, 2022Inventors: Nathan L. Tofte, Timothy W. Ryan, Nathan W. Baumann, Joshua David Lillie, Brian N. Harvey, Roxane Lyons, Rosemarie Geier Grant, Michael Shawn Jacob
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Publication number: 20220214933Abstract: Systems and methods may facilitate acquisition, distribution, and analysis of information relating to technical events associated with client electronic computing devices within an organization (e.g., malfunctions and other performance issues of hardware and/or software). Graphical user interfaces may facilitate the acquisition of system state information associated with client devices, as well as the acquisition of other user-provided contextual information relating to technical events. Additionally, the systems and methods may facilitate acquisition, distribution, and analysis of information relating to organizational ideas raised by client device users within the organization.Type: ApplicationFiled: March 25, 2022Publication date: July 7, 2022Inventors: Kalpana Aravabhumi, Leah Garcia, Michael Shawn Jacob, Oscar Allan Arulfo
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Patent number: 11334940Abstract: Unmanned aerial vehicles (UAVs) may facilitate the generation of a virtual reconstruction model of a vehicle collision. UAVs may collect data (including images) related to the vehicle collision, such as with the insured's permission, which may be received by an external computing device associated with the insurer and utilized to perform a photogrammetric analysis of the images to determine vehicle impact points, the road layout at the scene of the collision, the state of the traffic light at the scene of the collision, the speeds and directions of vehicles, etc. This data may be used to generate a virtual reconstruction model of the vehicle collision. An insurer may use the virtual reconstruction model to perform various insurance-related tasks, such as allocating fault to drivers or autonomous vehicles involved in the vehicle collision, and adjustment of insurance pricing based upon the fault allocation.Type: GrantFiled: April 2, 2020Date of Patent: May 17, 2022Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: Nathan L. Tofte, Timothy W. Ryan, Nathan W. Baumann, Michael Shawn Jacob, Joshua David Lillie, Brian N. Harvey, Roxane Lyons, Rosemarie Geier Grant