Patents by Inventor Michael Shwe

Michael Shwe has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and apparatus for multiple tiered matching of natural language queries to positions in a text corpus
    Patent number: 6560590
    Abstract: A multi-tiered system for responding to natural language queries is using disclosed. The query resolution system returns zero or more links to content that is relevant to the users query. The present invention for query resolution combines two or more types of natural language query resolution methods, where the knowledge base for each of the methods comes from a single knowledge specification. The various different natural language query resolution methods differ fundamentally in how they match the user query to the web site content. The results of the resolution methods are ranked and all, some, or none of the results of each system may be displayed.
    Type: Grant
    Filed: February 14, 2000
    Date of Patent: May 6, 2003
    Assignee: Kana Software, Inc.
    Inventors: Michael Shwe, Brian O'Neill