Abstract: Systems, methods, and computer-readable media for scoring an individual interaction session between a user and a software program are disclosed. A method includes recording, by a processing device, one or more actions undertaken by the user with the software program to obtain recorded session data, determining, by the processing device in real-time, one or more metrics that correspond to at least one of the one or more actions undertaken by the user with the software program, measuring, by the processing device, the one or more actions undertaken by the user based on the one or more metrics to obtain metric data, and providing, by the processing device, the recorded session data and the metric data as an input for one or more of a machine learning algorithm and a predictive analytic algorithm. The one or more of the machine learning algorithm and the predictive analytic algorithm scores the individual interaction session.

Abstract: Systems, methods, and computer-readable media for scoring an individual interaction session between a user and a software program are disclosed. A method includes recording, by a processing device, one or more actions undertaken by the user with the software program to obtain recorded session data, determining, by the processing device in real-time, one or more metrics that correspond to at least one of the one or more actions undertaken by the user with the software program, measuring, by the processing device, the one or more actions undertaken by the user based on the one or more metrics to obtain metric data, and providing, by the processing device, the recorded session data and the metric data as an input for one or more of a machine learning algorithm and a predictive analytic algorithm. The one or more of the machine learning algorithm and the predictive analytic algorithm scores the individual interaction session.

Abstract: Systems and methods for providing for display hierarchical views of content organization nodes associated with captured content and for determining organizational identifiers for captured content are disclosed. A method includes providing a hierarchical taxonomy including a plurality of nodes. The method further includes receiving a plurality of captured content items. The method further includes associating a plurality of content organization nodes from the plurality of nodes with the plurality of captured content items. Each of the plurality of captured content items is associated with at least one of the plurality of content organization nodes. The method further includes providing for display a hierarchical view including the plurality of content organization nodes. The hierarchical view includes, for each of the plurality of content organization nodes, a graphical representation that the content organization node is associated with at least one of the plurality of captured content items.

Abstract: Systems and methods for providing for display hierarchical views of content organization nodes associated with captured content and for determining organizational identifiers for captured content are disclosed. A method includes providing a hierarchical taxonomy including a plurality of nodes. The method further includes receiving a plurality of captured content items. The method further includes associating a plurality of content organization nodes from the plurality of nodes with the plurality of captured content items. Each of the plurality of captured content items is associated with at least one of the plurality of content organization nodes. The method further includes providing for display a hierarchical view including the plurality of content organization nodes. The hierarchical view includes, for each of the plurality of content organization nodes, a graphical representation that the content organization node is associated with at least one of the plurality of captured content items.