Abstract: Systems and methods for tuning a dictionary of a speech recognition system includes accessing a voice mail record of a user, accessing a recorded audio file of a name of the user in the voice mail record spoken by the user, providing the audio file to a speech recognition system, processing the audio file in the speech recognition system and obtaining a text result, determining whether a confidence score of the text result is below a predetermined threshold, and adding, at least, the name of the user to a list of low confidence names. Alternate spellings for the low confidence names can then be added to the dictionary.

Abstract: Systems and methods for tuning a dictionary of a speech recognition system includes accessing a voice mail record of a user, accessing a recorded audio file of a name of the user in the voice mail record spoken by the user, providing the audio file to a speech recognition system, processing the audio file in the speech recognition system and obtaining a text result, determining whether a confidence score of the text result is below a predetermined threshold, and adding, at least, the name of the user to a list of low confidence names. Alternate spellings for the low confidence names can then be added to the dictionary.

Abstract: In one embodiment, an adaptive personal name grammar improves speech recognition by limiting or weighting the scope of potential addressable names based upon meta-information relative to the communications patterns, environmental considerations, or sociological/professional hierarchy of a user to increase the likelihood of a positive match.