Abstract: Method and system for diagnosing communication faults in a Voice over Internet Protocol (VoIP) session includes responding to a creation of a first interface by a customer of a VoIP service to a VoIP service provider, creating a second interface between the customer and the VoIP service provider, initiating a diagnostic tool from the second interface, providing a plurality of reports based on results of the diagnostic tool and the end viewer of such reports; and providing a solution to the communication fault. The second interface is created by instructing the customer to launch a web-based application via the first interface. Alternately, instructions to the customer are provided via means other than the first interface such as voicemail, email or Instant Message. The diagnostic tool is initiated by the customer entering basic information regarding a corresponding customer account.

Abstract: A radio frequency transceiver system is used for communications among the crewmembers of an aircraft, either inside or immediately outside. Aside from employing analog and digital circuits, the system utilizes Frequency Hopping Spread Spectrum (FHSS), Digital Spread Spectrum (DSDS), Time Division Duplex (TDD) or Time Division Multiple Access (TDMA) as to provide reliable and secure communications contact, regardless of adverse weather conditions, handling or operating stresses, or other conditions which would otherwise affect transmissions as in prior art devices. The system virtually eliminates interconnect aircraft cable damage; operational delays caused by missing cables, or broken cables; and delays or malfunctions resulting from having cables of the wrong size, length, weather resistance, etc. Since a crewmember has no interconnecting aircraft cable, this system allows greater freedom of moment about the aircraft, and crewmembers can no be inadvertently tripped, or lose balance.

Abstract: A radio frequency transceiver system is used for communications among the crewmembers of an aircraft, either inside or immediately outside. Aside from employing analog and digital circuits, the system utilizes Frequency Hopping Spread Spectrum (FHSS), Digital Spread Spectrum (DSDS), Time Division Duplex (TDD) or Time Division Multiple Access (TDMA) as to provide reliable and secure communications contact, regardless of adverse weather conditions, handling or operating stresses, or other conditions which would otherwise affect transmissions as in prior art devices. The system virtually eliminates interconnect aircraft cable damage; operational delays caused by missing cables, or broken cables; and delays or malfunctions resulting from having cables of the wrong size, length, weather resistance, etc. Since a crewmember has no interconnecting aircraft cable, this system allows greater freedom of moment about the aircraft, and crewmembers can no be inadvertently tripped, or lose balance.