Abstract: Systems of operating a telecommunications contracting company are described herein. The systems generally includes introducing a business structure to the telecommunications contracting company, introducing field operations to the telecommunications contracting company, introducing office administration to the telecommunications contracting company, introducing customer service to the telecommunications contracting company, introducing a centralized management structure comprising: research and development, setting standards, and measuring results in relation to the standards set and requiring implementation of the introduced concepts for the company.

Abstract: Methods for rating installation technicians for telecommunications are described herein. The method generally includes defining performance criteria, making reports on each technician on a regular basis, assigning a rank to each technician on the regular basis, assigning between zero and five stars to each technician within the rank on a regular basis, creating reports on the technicians, comparing reports to the criteria and comparing the prior rank to the results of the reports.