Patents by Inventor Michel Feaster

Michel Feaster has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • GENERATING RESPONSES TO REAL-TIME USER EVENTS UTILIZING USER PROFILE ATTRIBUTES AND A USER'S JOURNEY STATE OF AN EXPERIENCE JOURNEY
    Publication number: 20250307270
    Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for determining (and performing) system actions for particular users in response to real-time events based on the real-time event, an attribute of a user profile, and a journey state of the particular user on an experience journey. More specifically, in one or more embodiments, the disclosed systems respond in real-time utilizing both real-time data and batch data from a variety of disparate computing systems. To illustrate, in some embodiments, the disclosed systems detect a real-time event and identify an attribute of a user profile corresponding to the real-time event. In proximity to detecting the real-time event, the disclosed systems identify a journey state for the user profile along an experience journey. Based on the real-time event, the attribute of the user profile, and the journey state, the disclosed systems can dynamically determine system action.
    Type: Application
    Filed: June 12, 2025
    Publication date: October 2, 2025
    Inventors: Shankar Balakrishnan, Michel Feaster, Evan Reynolds
  • Generating responses to real-time user events utilizing user profile attributes and a user's journey state of an experience journey
    Patent number: 12346347
    Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for determining (and performing) system actions for particular users in response to real-time events based on the real-time event, an attribute of a user profile, and a journey state of the particular user on an experience journey. More specifically, in one or more embodiments, the disclosed systems respond in real-time utilizing both real-time data and batch data from a variety of disparate computing systems. To illustrate, in some embodiments, the disclosed systems detect a real-time event and identify an attribute of a user profile corresponding to the real-time event. In proximity to detecting the real-time event, the disclosed systems identify a journey state for the user profile along an experience journey. Based on the real-time event, the attribute of the user profile, and the journey state, the disclosed systems can dynamically determine system action.
    Type: Grant
    Filed: August 9, 2022
    Date of Patent: July 1, 2025
    Assignee: Qualtrics, LLC
    Inventors: Shankar Balakrishnan, Michel Feaster, Evan Reynolds
  • GENERATING RESPONSES TO REAL-TIME USER EVENTS UTILIZING USER PROFILE ATTRIBUTES AND A USER'S JOURNEY STATE OF AN EXPERIENCE JOURNEY
    Publication number: 20240004903
    Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for determining (and performing) system actions for particular users in response to real-time events based on the real-time event, an attribute of a user profile, and a journey state of the particular user on an experience journey. More specifically, in one or more embodiments, the disclosed systems respond in real-time utilizing both real-time data and batch data from a variety of disparate computing systems. To illustrate, in some embodiments, the disclosed systems detect a real-time event and identify an attribute of a user profile corresponding to the real-time event. In proximity to detecting the real-time event, the disclosed systems identify a journey state for the user profile along an experience journey. Based on the real-time event, the attribute of the user profile, and the journey state, the disclosed systems can dynamically determine system action.
    Type: Application
    Filed: August 9, 2022
    Publication date: January 4, 2024
    Inventors: Shankar Balakrishnan, Michel Feaster, Evan Reynolds