Patents by Inventor Michele Tornielli

Michele Tornielli has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Hybrid bot framework for enterprises
    Patent number: 11113608
    Abstract: Implementations are directed to receiving communication data from a device, the communication data including data input by a user of the device, determining a context based on an extended finite state machine that defines contexts and transitions between contexts, transmitting a service request to at least one cloud-hosted service, the service request being provided at least partially based on masking sensitive information included in the communication data, receiving a service response from the at least one cloud-hosted service, the service response including one or more of an intent, and an entity, determining at least one action that is to be performed by at least one back-end source system based on the service response, providing a response at least partially based on an action results received from the at least one back-end source system, and transmitting the result data to the device.
    Type: Grant
    Filed: October 30, 2017
    Date of Patent: September 7, 2021
    Assignee: Accenture Global Solutions Limited
    Inventors: Tariq Mohammad Salameh, Michele Tornielli
  • HYBRID BOT FRAMEWORK FOR ENTERPRISES
    Publication number: 20190130286
    Abstract: Implementations are directed to receiving communication data from a device, the communication data including data input by a user of the device, determining a context based on an extended finite state machine that defines contexts and transitions between contexts, transmitting a service request to at least one cloud-hosted service, the service request being provided at least partially based on masking sensitive information included in the communication data, receiving a service response from the at least one cloud-hosted service, the service response including one or more of an intent, and an entity, determining at least one action that is to be performed by at least one back-end source system based on the service response, providing a response at least partially based on an action results received from the at least one back-end source system, and transmitting the result data to the device.
    Type: Application
    Filed: October 30, 2017
    Publication date: May 2, 2019
    Inventors: Tariq Mohammad Salameh, Michele Tornielli