Patents by Inventor Michelle Amanda Evans

Michelle Amanda Evans has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20160343007
    Abstract: Systems and methods for generating and displaying customer commitment framework data are provided. Exemplary methods for determining the shareability of online content may include obtaining, via a digital intelligence system, customer experience data regarding any of a product, a brand, and customer responses for a first entity, as well as periodically calculating, via the digital intelligence system, customer commitment framework data from the customer experience data, and generating a customer commitment dashboard that comprises a graphical representation of the customer commitment framework data.
    Type: Application
    Filed: June 30, 2016
    Publication date: November 24, 2016
    Inventors: Michelle Amanda Evans, Elizabeth Ann High, Scott Briggs, Russell Taufa
  • Publication number: 20160343008
    Abstract: Systems and methods for generating and displaying customer commitment framework data are provided. Exemplary methods for determining the shareability of online content may include obtaining, via a digital intelligence system, customer experience data regarding any of a product, a brand, and customer responses for a first entity, as well as periodically calculating, via the digital intelligence system, customer commitment framework data from the customer experience data, and generating a customer commitment dashboard that comprises a graphical representation of the customer commitment framework data.
    Type: Application
    Filed: June 30, 2016
    Publication date: November 24, 2016
    Inventors: Michelle Amanda Evans, Elizabeth Ann High, Russell Taufa
  • Publication number: 20150310464
    Abstract: Systems and methods for generating and displaying customer commitment framework data. Exemplary methods for determining the shareability of online content may include obtaining, via a digital intelligence system, customer experience data regarding any of a product, a brand, and customer responses for a first entity, as well as periodically calculating, via the digital intelligence system, customer commitment framework data from the customer experience data, and generating a customer commitment dashboard that comprises a graphical representation of the customer commitment framework data.
    Type: Application
    Filed: July 8, 2015
    Publication date: October 29, 2015
    Inventors: Michelle Amanda Evans, Elizabeth Ann High, Yi Lu, Joseph Hyeon Chang
  • Patent number: 9123055
    Abstract: Systems and methods for generating and displaying customer commitment framework data. Exemplary methods for determining the shareability of online content may include obtaining, via a digital intelligence system, customer experience data regarding any of a product, a brand, and customer responses for a first entity, as well as periodically calculating, via the digital intelligence system, customer commitment framework data from the customer experience data, and generating a customer commitment dashboard that comprises a graphical representation of the customer commitment framework data.
    Type: Grant
    Filed: February 14, 2013
    Date of Patent: September 1, 2015
    Assignee: SDL Enterprise Technologies Inc.
    Inventors: Michelle Amanda Evans, Elizabeth Ann High, Yi Lu, Joseph Hyeon Chang
  • Patent number: 8793154
    Abstract: Systems and methods for determining the shareability of online content and generating customer relevance scores. Exemplary methods for determining the shareability of online content may include obtaining social media data from one or more social media platforms relative to online content, calculating a customer relevance score that represents shareability of the online content, and providing the customer relevance score to an end user client device by the social media intelligence system.
    Type: Grant
    Filed: August 16, 2012
    Date of Patent: July 29, 2014
    Assignee: Alterian, Inc.
    Inventors: Michelle Amanda Evans, Elizabeth Ann High, Russell Taufa
  • Publication number: 20140032475
    Abstract: Systems and methods for determining customer brand commitment using social media data are provided herein. Some exemplary methods may include determining social media participants in at least one phase of a product cycle for a brand, obtaining social media data from one or more social media platforms for the participants relative to the brand, calculating a brand commitment score that represents a commitment level of the participants to the brand, and providing the brand commitment score to an end user client device by the social media intelligence system.
    Type: Application
    Filed: July 24, 2013
    Publication date: January 30, 2014
    Inventors: Michelle Amanda Evans, Elizabeth High, Russell Taufa
  • Publication number: 20130231975
    Abstract: Systems and methods for product cycle analysis using social media data are provided herein. Some exemplary methods may include evaluating social media conversations for an author, executing a semiotic analysis of the social media conversations to categorize the social media conversations, and computing a product commitment score for the author, for social media conversation having been categorize within a product commitment score domain.
    Type: Application
    Filed: February 28, 2013
    Publication date: September 5, 2013
    Inventors: Elizabeth Ann High, Michelle Amanda Evans, Scott Briggs, Russell Taufa
  • Publication number: 20130159054
    Abstract: Systems and methods for generating and displaying customer commitment framework data. Exemplary methods for determining the shareability of online content may include obtaining, via a digital intelligence system, customer experience data regarding any of a product, a brand, and customer responses for a first entity, as well as periodically calculating, via the digital intelligence system, customer commitment framework data from the customer experience data, and generating a customer commitment dashboard that comprises a graphical representation of the customer commitment framework data.
    Type: Application
    Filed: February 14, 2013
    Publication date: June 20, 2013
    Inventors: Michelle Amanda Evans, Elizabeth Ann High, Yi Lu, Joseoh Hyeon Chang
  • Publication number: 20130046760
    Abstract: Systems and methods for determining the shareability of online content and generating customer relevance scores. Exemplary methods for determining the shareability of online content may include obtaining social media data from one or more social media platforms relative to online content, calculating a customer relevance score that represents shareability of the online content, and providing the customer relevance score to an end user client device by the social media intelligence system.
    Type: Application
    Filed: August 16, 2012
    Publication date: February 21, 2013
    Inventors: Michelle Amanda Evans, Elizabeth Ann High, Russell Taufa